Of it product development and delivery Work, Jobs in Birmingham, Eng (with Salaries)

IT Field Delivery Engineer - Site
SCC —Birmingham
- £30,000 a year
- Monday to Friday
- Hybrid work
- Administrative experience
- Organisational skills
IT Field Delivery Engineer
SCC —Birmingham
- £27,000 - £28,000 a year
- Overtime
- Hybrid work
- Organisational skills
Helpdesk Team Leader
Emcor —Nechells
- £34,280 a year
- Overtime
- Customer service
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Referral programme
Quick apply
14d
Technical Support Engineer
Rexroth —Birmingham
- Full-time
- Computer literacy
- Engineering
- Employee discount
Quick apply
IT Service Delivery Manager
Holland & Barrett —Nuneaton
- Full-time
- Hybrid work
- DevOps
- Organisational skills
- IT
- Store discount
- Employee assistance programme
Solution Architect - AI Enterprise
SCC —Birmingham
- Monday to Friday
- Hybrid work
- Computer networking
- Linux
- AI
Property Operations Lead - Helpdesk Delivery
Poundland —Walsall
- Management
- Organisational skills
- Free parking
- Employee discount
12h
IT Service Delivery Manager
HCR —Worcester
- Organisational skills
- IT
- Communication skills
- Annual leave
- Gym membership
12d
Senior Technical Support Engineer
Rexroth —Birmingham
- Full-time
- Computer literacy
- Engineering
- Employee discount
Quick apply
Customer Service & Technical Support Coordinator
Brett Martin Daylight Systems —Coventry
- Full-time
- Customer service
- ERP systems
- Microsoft Office
- Free parking
- Annual leave
Quick apply

Related jobs to explore

Based on your search for of it product development and delivery

IT Field Delivery Engineer - Site
SCC —Birmingham
Must have full UK driving Licence where required to perform the role (customer specific). Location: Swindon (SCC operate hybrid working, which comprises of a…
£30,000 a year
IT Field Delivery Engineer
SCC —Birmingham
Need to have a full UK driving licence. Perform related IT work within the Services remit, spending time in all areas of the customers campus coverage.
£27,000 - £28,000 a year

I want to receive the latest job alerts for of it product development and delivery in birmingham, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

of it product development and delivery jobs near birmingham, eng

IT Field Delivery Engineer - Site

SCC -
Birmingham

Apply Now

Job details

Permanent
£30,000 a year

Benefits

Paid volunteer time

Qualifications

Driving Licence
Operating systems
Administrative experience
Organisational skills
Manual handling
Application support
CompTIA A+

Full job description

About The Role

We are actively building diverse teams and welcome applications from everyone.

Role: IT Field Delivery Engineer

Location: Swindon (SCC operate hybrid working, which comprises of a mix of office and home working)

Contract Type: Permanent

Salary Package: £30,000 plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year

Hours: 8:30 am - 17:00 pm / 9.00 am – 5.30 pm Monday – Friday

Interview Process: 2-stages

Why SCC?

An inclusive workplace
Excellent package: solid basic and company benefits
Hybrid working & core hours in line with role requirements
Career development and life-long learning opportunities
Opportunity to join Europe's largest privately-owned IT Company

Role purpose:

To attend customer sites to provide support of IT hardware and software products within the required Service Level Agreement (SLA). Work efficiently and proactively to deliver IT support services to the customer.

Key responsibilities:

Diagnose, repair, and maintain hardware (PC’s, laptops, local and network printers and associated peripherals) covering several sites (depending on the customer). This may also include basic Servers, AV, telephony, and relevant network activities in line with customer requirements.
Complete operating system / application related incidents to customer/manufacturer procedures and specifications where required
Complete IMAC projects to customer procedures and specifications where required
Communicate with Call Administration and/or Service Delivery Manager and the site throughout the day where required.
Complete part movements (RMA generation & physical movement) in a timely manner, returning items as directed.
Achieve the KPI targets set for your role
Understand and adhere to all local site-specific Fire, Security and Health & Safety regulations.
Ensure all incidents dealt with are processed on the appropriate call management (ITSM) tool and within SLA
Embrace and train on any new technologies and maintain the skills and knowledge required to perform the role to the required standard
Carry out any other reasonable request from your line management
Participate in 24/7 coverage via a rota system (where contractually identified)
Work a certain amount of overtime when required to do so.
Practice ‘Quick Win’ processes
Act as a mentor to other engineers when required
Be compliant with management system policies, company policies & guidelines and take responsibility for health & safety in the workplace
Will maintain company assets to keep them in good working order and good general condition
Be familiar with customer policies and processes where applicable
Be able to produce and update technical documentation where required

Skills and experience:

Must always be professional and presentable.
Must have full UK driving Licence where required to perform the role (customer specific)
Must have excellent customer facing skills.
Must be able to obtain the Government and/or Police Security levels required in order to meet the operational requirements of the role (no caveats) and as per the requirements stipulated in relevant customer contracts
Will be required to be self-motivated with good organisational skills and can work unsupervised
Must possess or can obtain relevant technical certifications
Must possess at least CompTIA A+ qualification or have the equivalent knowledge / experience, as well as knowledge of Operating System administrative tools and application support and telephony
Must possess the ability to work at height and undertake varied manual handling activities
Will display positive behaviours which support team productivity

About Us

SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.

Diversity & Inclusion at SCC - https://www.scc.com/diversity-and-inclusion/

Sustainability at SCC - https://www.scc.com/sustainability-at-scc/

Life at SCC - https://www.linkedin.com/company/scc/life

Apply Now

Refine Your Search

of it product development and delivery jobs in birmingham, eng

IT Field Delivery Engineer - Site

IT Field Delivery Engineer

Helpdesk Team Leader

Technical Support Engineer

IT Service Delivery Manager

Solution Architect - AI Enterprise

Property Operations Lead - Helpdesk Delivery

IT Service Delivery Manager

Senior Technical Support Engineer

Customer Service & Technical Support Coordinator

Related jobs to explore

I want to receive the latest job alerts for of it product development and delivery in birmingham, eng

Explore jobs in more locations

About The Role

About Us

Jobseeker tools

Employer Tools

Browse

Stay Connected