Program director Work, Jobs in Birmingham, Eng (with Salaries)

Strategic Account Director
OCS Group —Birmingham
- Customer service
- Engineering
Quick apply
11d
Operations Manager
Bengaged Media Limited —Birmingham
- £34,000 - £65,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Health & wellbeing programme
- Annual leave
Quick apply
1d
Digital Account Director
Yell Ltd —Stafford
- £51,000 a year
- Full-time
- Remote
- Sales
- Employee assistance programme
- Life insurance
Quick apply
7d
Full Time Lecturer - Business - University of Wolverhampton
Malvern International Plc —Wolverhampton
- £38,745.95 a year
- Full-time
- English
- Master's degree
- Administrative experience
- Life insurance
- Sick pay
Quick apply
13d
Programme Director
Safran —Wolverhampton
- Full-time
- Continuous improvement
- Leadership
- Communication skills
Senior Director of Marketing
Jointmedica Ltd —Worcester
- Full-time
- Hybrid work
- Marketing
- Engineering
- Master's degree
Quick apply
Director of FinTech Strategy & Digital Payments Innovation
Ebits FinTech Solutions —Birmingham
- £9,500 - £13,500 a month
- Full-time
- Management
- Project management
- No degree
Quick apply
Full-Time Lecturer - English for Academic Purposes (EAP) - University of Wolverhampton
Malvern International Plc —Wolverhampton
- £38,745.95 a year
- Full-time
- English
- Master's degree
- Administrative experience
- Employee assistance programme
- Life insurance
Quick apply
8d
Partner Director, EMEA
QAD —Birmingham
- Full-time
- Remote
- Sales
- Salesforce
- English
AECOM Advisory - Senior Director (Defence)
AECOM —Birmingham
- Full-time
- Hybrid work
- Management
- Business development
- Bachelor's degree
Student Operations Manager
Online Education Services —Birmingham
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
- Annual leave
Quick apply
AECOM Advisory - Senior Director
AECOM —Birmingham
- Full-time
- Hybrid work
- Management
- Business development
- Bachelor's degree
Digital Account Director
Yell —Stafford
- £51,000 a year
- Full-time
- Sales
- Employee assistance programme
- Life insurance
7d
Assistant Manager
WesterleighGroup —Rubery
- From £32,176 a year
- Weekend availability
- Management
- Customer service
- Travel
- Free parking
- Employee discount
5d
Operations Director
Keystone Group —Swadlincote
- Full-time
- Continuous improvement
- Employee assistance programme
- Employee discount
4d
Director of Risk & Compliance
Capital Rural Bank UK Ltd —Birmingham
- £95,849.70 - £136,855.38 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Financial services
- Health & wellbeing programme
- Flexitime
Quick apply
Business Development Manager (BDM) - Birmingham - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Birmingham
- £35,875 a year
- Full-time
- Presentation skills
- Referral programme
Quick apply
Partner Director, EMEA
Redzone —Birmingham
- Full-time
- Remote
- Sales
- Salesforce
- English
Quick apply
Project Manager (Environment)
WSP —Birmingham
- Part-time
- Hybrid work
- Project management
- Contracts
- Flexitime
- Work from home
4d
Creative Project Manager
Soar With Us —Birmingham
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Management
- Mentoring
- In-person
- Annual leave
Quick apply
13d

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Strategic Account Director

OCS Group -
Birmingham

Quick apply

Job details

Permanent
11 days ago

Qualifications

Customer service
Engineering
Business management

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment

About The Role:

Role Overview:

Accountable for the strategic interpretation of chosen accounts to shape our delivery to increase volume and profitability. KAM lead for EMCOR and engage in all company related KAM activity. To directly engage with customers to deliver maximum business growth and service expansion for EMCOR UK. Ensures service delivery to agreed customer KPIs and satisfaction levels.Seeks growth in all allocated areas well as supporting new business acquisition. Proactively manages compliance with company processes and policies, including H&S, HR, QA etc.

What you'll do:

Provide effective safety and cultural leadership through visibility and actions at all times to EMCOR UK employees
Help to deliver EMCOR UK annual incremental growth of both revenue and EBIT / Sales % from contractual obligation
Manage the relationship integration between business units.
Engage at senior level within EMCOR to understand their landscape and Interpret into tangible actions for the business
Actively deploy services to all available accounts within EMCOR
Effective Management of all allocated service accounts
Management accountability for customer service performance.
Regular customer engagement to ensure the appropriate level of 'hierarchical matching' Constantly review and challenge KAM plans to all selected customers
Create and maintain EMCOR KAM plan
Focused on retention and expansion of existing business relationships, increasing the value to EMCOR UK from existing contracts through identification of cross-selling opportunities for development by BDMs and managing the development of new business opportunities.
Provide thorough understanding of customers' business activities and service needs.
Provide sound information and advice to customers on EMCOR services.
Able to identify and effectively resolve service delivery problems and maintain business relationships.
Manages team service delivery targets (customer KPIs and satisfaction levels).
Manages team business performance in relation to targets (e.g. budgeted revenue, gross margin, operating profit, growth and trade debtors targets).
Management of Health, Safety, Security, Environmental and Technical Compliance issues that affect customers and employees.
Accountable for own development plan for continuous improvement of competences in relation to the EMCOR career development program.
To ensure that all operatives within reporting cost centres have an annual appraisal and mid year review.
Provide strategic detail to assist business unit and overall EMCOR 5 Year Plan is achieved.

About the role

Who you'll be:

Experience in general business management, preferably in a business service environment
Knowledge of customer operations, business drivers, financials and specialist sources of information, where necessary gained by working the customers' Industry sector.
Good understanding of customer service principles
Ideally qualified to HNC/degree level in engineering, commercial management, business administration or facilities management.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Quick apply

Refine Your Search

program director jobs in birmingham, eng

Strategic Account Director

Operations Manager

Digital Account Director

Full Time Lecturer - Business - University of Wolverhampton

Programme Director

Senior Director of Marketing

Director of FinTech Strategy & Digital Payments Innovation

Full-Time Lecturer - English for Academic Purposes (EAP) - University of Wolverhampton

Partner Director, EMEA

AECOM Advisory - Senior Director (Defence)

Student Operations Manager

AECOM Advisory - Senior Director

Digital Account Director

Assistant Manager

Operations Director

Director of Risk & Compliance

Business Development Manager (BDM) - Birmingham - Circa 41k Package- 53k OTE Uncapped

Partner Director, EMEA

Project Manager (Environment)

Creative Project Manager

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