Senior application support analyst Work, Jobs in Birmingham, Eng (with Salaries)

Senior Business Analyst
Government Commercial Agency —Birmingham
- £59,877 - £66,869 a year
- Full-time
- Presentation skills
- Annual leave
Senior 1st Line Support Analyst
Intercity Technology —Birmingham
- Hybrid work
- Windows
- Communication skills
- Employee assistance programme
10d
Internal Controls Senior Analyst
Mondelēz International —Birmingham
- Full-time
- Microsoft Excel
- ERP systems
- Data analysis skills
Senior Information Analyst
Dudley Metropolitan Borough Council —Brierley Hill
- £42,839 - £46,142 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Communication skills
Senior Pension Calculation Analyst
WTW —Birmingham
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Analysis skills
- Annual leave
- Employee assistance programme
Senior FinOps / Cloud Optimisation Analyst
Softcat —Birmingham
- Hybrid work
- Azure
- AWS
- School
- Flexible schedule
Business Analyst
Correla —Solihull
- £55,000 a year
- Bachelor's degree
- Organisational skills
- Communication skills
- Annual leave
6d
Senior Planning and Insight Analyst
Coventry University —Coventry
- £36,072 - £41,001 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Annual leave
- Employee discount
7d
Senior Reward Analyst
South Staffordshire Group —Walsall
- Full-time
- Analysis skills
- Continuous improvement
- Human resources
- Employee assistance programme
- Employee discount
8d
Senior Commercial Analyst
Inspired Thinking Group (ITG) —Birmingham
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Presentation skills
- Employee assistance programme
- Employee discount
Quick apply
15h
Senior IT Support Analyst
Macfarlane Group —Coventry
- £32,000 - £37,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- SharePoint
- Free parking
- Annual leave
3d
Senior Outsourcing Analyst - FTC 8 Months
Standard Life —Birmingham
- £35,000 - £40,000 a year
- Part-time
- Hybrid work
- Analysis skills
- Travel
- Communication skills
- Annual leave
15h
Senior Project Manager
DfT Operator —Birmingham
- Up to £70,000 a year
- Full-time
- Management
- Mentoring
- Communication skills
- Annual leave
Quick apply
1d
Business Analyst (12-month FTC)
Low Carbon Contracts Company —Birmingham
- £50,000 a year
- Full-time
- Hybrid work
- English
- Analysis skills
- Continuous improvement
- Annual leave
- Work from home
Quick apply
6d
Policy Analyst
Consumer Council for Water —Birmingham
- £40,510 - £46,719 a year
- Full-time
- Hybrid work
- Data analysis skills
- Presentation skills
- Communication skills
- Annual leave
11h
Senior Analyst -Transmissions
Ricardo —Leamington Spa
- Hybrid work
- Microsoft Powerpoint
- Engineering
- Analysis skills
- Employee assistance programme
Operations Analyst
Norton Motorcycles —Solihull
- Microsoft Excel
- Engineering
- Analysis skills
- Free parking
- Employee assistance programme
Quick apply
Graduate Technical Business Analyst
Acturis Ltd —Birmingham
- Microsoft Outlook
- Computer literacy
- Bachelor's degree
Finance Analyst- FP&A and Central Support
Central Coop —Lichfield
- Microsoft Excel
- Organisational skills
- Time management
- Paid training
- Annual leave
7d
Senior Scientist
UK Health Security Agency —Birmingham
- £41,983 - £48,128 a year
- Full-time
- Hybrid work
- Master's degree
- SQL
- SharePoint
1d

I want to receive the latest job alerts for senior application support analyst in birmingham, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior application support analyst jobs near birmingham, eng

Senior Business Analyst

Government Commercial Agency -
Birmingham

Apply Now

Job details

Permanent | Full-time
£59,877 - £66,869 a year

Benefits

Annual leave
Company pension

Qualifications

Business analysis
Business processes
Presentation skills

Full job description

Details

Reference number

467476

Salary

£59,877 - £66,869

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Grade 7

Contract type

Permanent

Type of role

Digital

Working pattern

Full-time, Compressed hours

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

Birmingham, Liverpool, Newport (Gwent)

About the job

Job summary

Insight into GCA - Webinar

Watch our Webinar on the above link and gain valuable insight into GCA and our recruitment processes.

Call to action

Ready to shape digital services that impact millions and turn complex challenges into clear solutions? This role bridges the gap between organisational goals and digital delivery, translating stakeholder needs into evidence-based requirements. By ensuring our services are user-centred, youll deliver efficient outcomes that bring real value to the nation.

Job description

Job Summary

As Senior Business Analyst, you will lead and shape business analysis across complex digital products, services and transformation initiatives. You will work collaboratively with product, delivery, design, data and technical teams to understand organisational objectives, user needs and service challenges, translating these into clear, evidence-based recommendations and actionable requirements. You will facilitate stakeholder engagement, analyse business processes and service performance, identify opportunities for improvement, and support strategic decision-making to maximize value and outcomes. Through application of user-centred and data-informed approaches, you will help ensure GCAs digital services are accessible, effective and aligned to organisational priorities, while championing business analysis best practice and contributing to the continuous development of the profession.

Person specification

Key Accountabilities:

Lead and develop high-performing teams through performance management, regular feedback, and mentoring, while advancing the Business Analysis profession.
Lead business analysis activities across assigned products, services and transformation initiatives.
Elicit, analyse and validate business, user and stakeholder needs.
Develop and maintain requirements, business models and process maps.
Facilitate workshops and stakeholder engagement to inform decision-making.
Provide evidence-based analysis, options and recommendations.
Support product and delivery teams to define and realise measurable benefits.
Identify business risks, impacts, dependencies and opportunities for improvement.
Champion user-centred, accessible and data-informed service design.
Promote business analysis standards, methods and continuous improvement.

Essential Criteria (to be assessed at application stage):

Demonstratable experience leading business analysis activities across complex digital products, services or transformation initiatives within multidisciplinary environments, while eliciting, analysing and translating business, user and stakeholder needs into clear requirements, user stories, process models and actionable recommendations.
Evidence of ability to facilitate workshops and engage with diverse stakeholders to build consensus, challenge assumptions and support evidence-based decision-making across complex organisational contexts.
Ability to analyse business processes, service performance, data and operational challenges to identify opportunities for service improvement, measurable benefits and effective solutions.
Experience in applying recognised business analysis methods, tools and techniques, with the ability and experience of coaching others, promoting business analysis best practice across teams and organisations.
Line manager experience/capability

Behaviours

We'll assess you against these behaviours during the selection process:

Leadership
Making Effective Decisions
Delivering at Pace
Communicating and Influencing

Technical skills

We'll assess you against these technical skills during the selection process:

Defining and managing business needs, user needs and requirements
Context, problem and option analysis

Benefits

Alongside your salary of £59,877, Government Commercial Agency contributes £17,346 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

Valuing our people:

Competitive salary
Generous pension scheme
A discretionary non-contractual performance related bonus
Working remotely in addition to working in advertised office location
Flexi time scheme (available for B1-B6)
Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays

Want to make a difference? Find out more about the rewarding work that we do in our candidate pack.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

We want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact [email protected]

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours and Technical skills.

Selection Process

A reserve list may be held for up to 12 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview. Should you be placed on a reserve list and want to be removed please contact [email protected].

Please note that as part of this recruitment process, if you are unsuccessful at the interview stage but are close to the benchmark score you may be considered for and offered a role at a lower pay band within the same job family.

#GCAIND

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check .

See our vetting charter .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : Recruitment team
Email : [email protected]

Recruitment team

Email : [email protected]

Further information

Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commissioners Recruitment Principles details of which can be found at http://civilservicecommission.independent.gov.uk
If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact [email protected] in the first instance.
If you remain unsatisfied with the response you receive you can then contact the Civil Service Commission at [email protected]

https://www.gca.gov.uk/careers-with-gca

Apply Now

Refine Your Search

senior application support analyst jobs in birmingham, eng

I want to receive the latest job alerts for senior application support analyst in birmingham, eng

Related Searches

Explore jobs in more locations

Details

Reference number

Salary

Job grade

Contract type

Type of role

Working pattern

Number of jobs available

Contents

Location

About the job

Job summary

Job description

Person specification

Behaviours

Technical skills

Benefits

Things you need to know

Artificial intelligence

Selection process details

#GCAIND

Security

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team

Further information