Senior cloud and network engineer Work, Jobs in Birmingham, Eng (with Salaries)

Senior Network Engineer
wavenet —Solihull
- Full-time
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
4d
Senior Cloud and Network Engineer
thyssenkrupp Materials UK —Cradley Heath
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- Travel
- Employee assistance programme
- Employee discount
11d
Senior Security Engineer
Capgemini Sogeti —Birmingham
- Hybrid work
- Communication skills
- Time management
Principal Network Engineer
National Grid —Warwick
- £70,000 - £80,000 a year
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- No degree
- Life insurance
13d
IT Manager
Devi Technologies —Birmingham
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Continuous improvement
Quick apply
IT Infrastructure Engineer
Paragon Banking Group —Solihull
- Part-time
- Hybrid work
- Continuous improvement
- Mentoring
- Scripting
- Annual leave
- Employee assistance programme
Senior Systems Engineer, User Support
Arch Capital Group Ltd. —Birmingham
- Full-time
- Scripting
- Leadership
- Communication skills
Senior Security Engineer
Capgemini —Birmingham
- Hybrid work
- Communication skills
- Time management
Senior Infrastructure Engineer - Digital Workplace
Driver and Vehicle Standards Agency —Birmingham
- £44,241 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
12d
DevOps Engineer
Government Property Agency —Birmingham
- £42,450 - £46,636 a year
- Full-time
- DevOps
- Presentation skills
- Agile
5d
3rd Line Support Engineer
wavenet —Shirley
- Full-time
- Azure
- Windows
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
AWS IaaS Sys Admin
Accenture —Birmingham
- Full-time
- DevOps
- AWS
- Communication skills
14d
Senior TechOps Generalist
Octopus Energy Group —Coventry
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
Quick apply
Network Engineer Field Operative & Help Desk Support
Power Fibre —Birmingham
- £26,000 - £35,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme
Quick apply
19h
Quantexa Senior Manager
KPMG —Birmingham
- Full-time
- Computer Science
- Agile
- Communication skills
Senior AI Automation Engineer
RSM UK —Birmingham
- Full-time
- Hybrid work
- Azure
- DevOps
- Master's degree
Senior Manager - Principal AI Engineer
KPMG —Birmingham
- Full-time
- Hybrid work
- Doctoral degree
- Computer Science
- Master's degree
Solution Director: Engineering
AND Digital —Birmingham
- Full-time
- Hybrid work
- Business development
- Mentoring
- AI
Quick apply
Senior Data Engineer – Data Integration & Microsoft Fabric
RSM UK —Birmingham
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Communication skills
7d
Solution Architect - Clara Technology & Solutions - Senior Manager
KPMG —Birmingham
- Full-time
- Leadership
- Communication skills

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senior cloud and network engineer jobs near birmingham, eng

Senior Network Engineer

wavenet -
Solihull

Quick apply

Job details

Full-time
4 days ago

Benefits

Annual leave
Employee assistance programme

Qualifications

Technical troubleshooting
Incident management
Client engagement
Incident queue management
CCNA
Mentoring junior staff
LAN
Ticket management
Incident documentation
Technical support
Network infrastructure
Firewall
Service restoration
Mentoring
Technical support incident logging
WAN
IPsec
Major incident coordination
Customer interaction
Network monitoring
Incident log maintenance
Juniper

Full job description

Company Description

Who are we?

We’re a forward-thinking technology provider committed to excellence, offering cybersecurity, communications, and managed IT services that evolve with our customers. Since 2000, we’ve helped companies stay connected and secure, providing the right solutions so they can focus on their goals, today and in the future.

Our mission is to leverage our expertise and trusted partnerships to empower businesses with innovative, cost-effective IT solutions. We pride ourselves on delivering superior service and a customer experience that’s reliable, honest, and tailored to our customer needs, making us their trusted, long-term partner for growth in the digital age.

Business Background

Wavenet is a prominent technology and communications provider. Committed to innovation and reliability, Wavenet offers a wide range of advanced solutions to empower businesses in the digital age. Their comprehensive services include cloud solutions, communications systems, connectivity, cybersecurity, and IT support. With a customer-centric approach, Wavenet tailors’ solutions to meet individual needs, prioritizing customer satisfaction and exceptional experiences. Their values of innovation, trust, collaboration, and community engagement underpin their mission to be a leading technology partner, enabling businesses to succeed and thrive in a rapidly evolving digital landscape.

Job Description

Role Overview:

As a Tier 3 Network Engineer, you will operate as a senior technical authority within Wavenet’s Network Operations function. You will be responsible for:

Supporting and optimising production network environments and critical customer infrastructure
Acting as the final escalation point for complex incidents and major outages
Mentoring junior engineers and driving technical excellence across Tier 1 and Tier 2 teams
This role combines deep technical troubleshooting and customer-facing consultancy.

Documentation & Information:

By providing regular and effective documentation you will help to maintain and effectively monitor a client’s systems and networks.
Accuracy and detail are key to effective documentation it is expected that all relevant documentation will be completed for each ticket worked.
Your documentation of an incident will be reviewed when escalating and must provide all relevant information.
All tickets need to accurately reflect the current status and must be closed out once work activities to address the issue are complete.

Achieving SLA/KPI targets:

Working within your team to ensure all tickets are actioned within SLA.
Where tickets are unable to be closed with a first fix, identify further resolution steps and action with the client.
Monitored activity through various ticket reporting tools.
You will be expected to meet or exceed customer expectations with regard to the SLA.
SLA Targets include, 1st Response, 1st Fix Rate, Customer Updates, Resolution Plan & Resolution

Key Responsibilities
Advanced Network Support & Operations

Act as the Tier 3 escalation point for complex network incidents, including Major Incident response
Perform deep-dive troubleshooting across LAN, WAN, SD-WAN, and firewall technologies
Lead service restoration efforts, balancing rapid resolution with root cause analysis
Conduct proactive monitoring, trend analysis, and problem management to eliminate recurring faults

Customer Engagement & Technical Leadership

Act as a trusted technical advisor to customers
Participate in and lead technical discussions, reviews, and presentations
Mentor junior engineers and support capability development across the team
Drive knowledge sharing and promote engineering best practice

Qualifications

Essential Technical Skills

CCNA (current) – Routing & Switching

Strong hands-on experience with multi-vendor network environments, including:

Cisco (Catalyst, Nexus, routing & switching)
Cisco Meraki (firewalls, switching, wireless)
Fortinet (FortiGate firewalls, VPNs, security policies)
Juniper (routing, switching, and security platforms)

Advanced troubleshooting across:

LAN/WAN technologies
xDSL, FTTC, SOGEA, Ethernet, L2TP, PPP
IPSec VPNs and firewall configurations

Solid understanding of:
SD-WAN technologies and architectures
Network security principles and segmentation

Additional Information

At Wavenet, we offer more than just a job – we provide an exceptional environment and a wide range of benefits to support your success from day one. With us, you’ll enjoy a generous starting annual leave allowance, private medical coverage, discounted health plans, an eye care scheme, and comprehensive health and wellbeing programs, all backed by a dedicated in-house Wellbeing Team.

We believe in a strong work-life balance, rewarding your commitment with an additional day of annual leave each year, reaching up to 28 days. Here’s a closer look at what we offer:

Office-Based Working: A collaborative approach with team support, requiring you to work in one of our offices. This role emphasises in-person teamwork and engagement at Wavenet.
Annual Leave: Begin your journey with 25 days of leave, increasing by one day per year up to 28 days – our way of saying thank you for your dedication.
Health & Wellbeing: Your wellbeing is a priority. Enjoy private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance programme, all supported by our internal Wellbeing Team.

Ready to join the UK’s largest managed service provider?

Apply today or contact our friendly Talent Acquisition Team for more information.

Quick apply

Refine Your Search

senior cloud and network engineer jobs in birmingham, eng

Senior Network Engineer

Senior Cloud and Network Engineer

Senior Security Engineer

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IT Manager

IT Infrastructure Engineer

Senior Systems Engineer, User Support

Senior Security Engineer

Senior Infrastructure Engineer - Digital Workplace

DevOps Engineer

3rd Line Support Engineer

AWS IaaS Sys Admin

Senior TechOps Generalist

Network Engineer Field Operative & Help Desk Support

Quantexa Senior Manager

Senior AI Automation Engineer

Senior Manager - Principal AI Engineer

Solution Director: Engineering

Senior Data Engineer – Data Integration & Microsoft Fabric

Solution Architect - Clara Technology & Solutions - Senior Manager

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