Support engineer – full time | competitive | depending on experience Work, Jobs in Birmingham, Eng (with Salaries)

First Line IT Support Engineer
GT Stewart Limited —Birmingham
- £24,000 - £26,000 a year
- Hybrid work
- Customer service
- Travel
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
Facilities Team Member
Unite Students —Birmingham
- £21,400 - £27,608 a year
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
Data Engineer
Stiltz Homelifts —Kingswinford
- £35,000 - £45,000 a year
- Full-time
- Computer Science
- Data analysis skills
- SQL
- Employee discount
- Referral programme
Quick apply
9d
Marketing Assistant
MMS Facilities Management —Redditch
- From £27,000 a year
- Part-time
- Marketing
- Social media management
- English
- Free parking
Quick apply
2d
Cremator Technician and Gardener
Horizon Cremation (Cannock) Ltd —Cannock
- £25,500 - £28,000 a year
- Full-time
- Customer service
- Maintenance
- In-person
- Free parking
Quick apply
4d
Technical Support Engineer – Full Time | Competitive | Depending on Experience
Power Electrics —Wolverhampton
- Full-time
- Mentoring
- Communication skills
- Referral programme
2d
Service Engineer/Technician
Buehler An ITW Company —Coventry
- Full-time
- Maintenance
- Mechanical knowledge
3rd Line Engineer
Spire Technology Group Limited —Worcester
- £40 - £45 a year
- Hybrid work
- Azure
- AWS
- Mentoring
- Free parking
Quick apply
3d
Small Works Engineer
Fire Safe Services Ltd —Walsall
- Overtime
- Communication skills
Quick apply
Risk - Software Engineer - Analyst - Birmingham
Goldman Sachs —Birmingham
- Full-time
- Master's degree
- Maths
- Bachelor's degree
- Employee assistance programme
8d
Assistant Site Manager
GXO Logistics —Birmingham
- Up to £34,256.98 a year
- Weekend availability
- Supervising experience
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Asset & Wealth Management - Change Management – Associate - Birmingham
Goldman Sachs —Birmingham
- Full-time
- Project management
- Conflict management
- Communication skills
- Employee assistance programme
11d
Architectural Technician
Bloor Homes —Swadlincote
- Full-time
- Hybrid work
- Computer literacy
- Employee discount
Service and Installation Engineer
Merridale Ltd —Wolverhampton
- £36,836.80 a year
- Overtime
Quick apply
Software Engineer | Associate | Birmingham | 2026
Goldman Sachs —Birmingham
- Full-time
- Computer Science
- Engineering
- Master's degree
- Employee assistance programme
Engineer Surveyor, Lift & Crane: Sutton Coldfield
Zurich Insurance —Birmingham
- Up to £57,594 a year
- Overtime
- Computer literacy
- Engineering
- Computer skills
Internal Audit - Front End Engineer - Analyst / Associate - Birmingham,
Goldman Sachs —Birmingham
- Full-time
- Computer Science
- Bachelor's degree
- No degree
- Employee assistance programme
Senior Consultant / Consultant - Geospatial and Data Analytics
Steer —Birmingham
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Data Engineer
OSB Group —Wolverhampton
- £55,000 - £70,000 a year
- Full-time
- Hybrid work
- Azure
- Annual leave
Development Building Surveyor
Sedgwick —Birmingham
- Full-time
- Project management
- Contracts
- Construction experience
- Employee assistance programme
- Employee discount

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support engineer – full time | competitive | depending on experience jobs near birmingham, eng

First Line IT Support Engineer

GT Stewart Limited
Birmingham

Quick apply

Job details

Permanent
£24,000 - £26,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Technical troubleshooting
Desktop support
TCP
Driving Licence
Customer service
Incident queue management
User account provisioning
Ticket management
Microsoft Office Suite
Network infrastructure
User account management
Computer hardware
Technical support incident logging
Mobile device management
SharePoint
Technical writing
IP networking
Application support
Citrix
Communication skills
Active Directory
Intune
Mobile devices
Identity & access management

Full job description

Job Description

Job Title

First Line IT Support Engineer

Location

Birmingham (with travel to other GT Stewart offices as required)

Salary

£24,000 - £26,000 per annum (depending on experience)

Hours

Full-time, 37.5 hours per week

Reporting to

Head of IT

About GT Stewart

GT Stewart Solicitors is a leading Legal 500 law firm with offices across England, providing specialist legal advice in Criminal Defence, Family, Court of Protection, Housing and Civil Litigation.

As our business continues to grow, we are looking for an enthusiastic and customer-focused First Line IT Support Engineer to join our IT team. This is an excellent opportunity for someone looking to develop their career within a supportive and forward-thinking legal practice.

The successful candidate will provide first-line technical support to colleagues across the firm, assisting with hardware, software and Microsoft 365 issues, whilst gaining exposure to a wide range of technologies and IT projects.

Why Join GT Stewart?

We believe our people are our greatest asset, and our IT team plays a vital role in ensuring our colleagues can deliver an exceptional service to our clients.

In return, we offer:

Salary of £24,000 - £26,000 depending on experience.
Hybrid working following successful completion of probation (subject to business requirements).
Opportunities to develop your technical skills across Microsoft 365, Azure, Active Directory, Citrix and networking technologies.
Involvement in exciting IT projects, office expansions and technology rollouts.
Ongoing training and career development with opportunities to progress within the IT team.
A supportive and collaborative working environment where your ideas are valued.

Key Responsibilities

IT Support

Provide first-line technical support to colleagues across the firm via telephone, email, remote support and in person.
Log, prioritise and resolve IT support requests through the helpdesk system.
Troubleshoot hardware, software, printer, mobile device and peripheral issues.
Escalate more complex technical issues where appropriate.

User Administration

Assist with creating and managing user accounts within Microsoft 365 and Active Directory.
Reset passwords and maintain user permissions.
Support mailbox administration and user onboarding/offboarding.

Hardware & Software

Prepare, configure and deploy laptops, desktops, monitors, mobile phones and other IT equipment.
Install and configure approved software applications.
Maintain IT equipment inventory and asset records.
Assist with hardware replacements and office moves.

Infrastructure Support

Assist the wider IT team with routine maintenance of servers, cloud services and network infrastructure.
Support Microsoft 365 services including Outlook, Teams, SharePoint and OneDrive.
Assist with software updates and security patching.
Help maintain remote access solutions including VPN and Citrix.

Projects

Support IT projects including hardware refreshes, software deployments and office relocations.
Assist with testing and implementing new technologies.
Liaise with third-party suppliers where required.

Documentation & Security

Keep accurate records within the IT helpdesk system.
Produce user guides and technical documentation where appropriate.
Follow all IT security policies and report any security concerns promptly.
Promote good cyber security practices across the firm.

Travel

Travel to GT Stewart offices across England to provide onsite support and assist with IT installations and maintenance when required.

Person Specification

Essential

Previous experience within an IT support or service desk environment.
Good knowledge of Microsoft Windows 10 and Windows 11.
Experience supporting Microsoft Office and Microsoft 365 applications.
Experience configuring laptops, desktops and printers.
Basic understanding of Active Directory.
Basic networking knowledge including TCP/IP, DNS, DHCP and VPN.
Excellent customer service and communication skills.
Strong problem-solving ability with excellent attention to detail.
Ability to prioritise workload and work independently.
Full UK driving licence and willingness to travel.

Desirable

Experience supporting Microsoft Entra ID (Azure AD).
Exposure to Microsoft Intune or Mobile Device Management.
Experience supporting Citrix environments.
Experience supporting cloud-based telephony systems.
Knowledge of legal case management systems such as Partner for Windows.
Microsoft, CompTIA or ITIL certifications.

Benefits

Competitive salary.
Hybrid working.
Ongoing professional development.
Career progression opportunities.
Employee Assistance Programme.
Company pension.
Annual leave entitlement plus bank holidays.
Friendly and supportive working environment.

Company Overview

Please visit https://gtstewart.co.uk/ for more information

Quick apply

Refine Your Search

support engineer – full time | competitive | depending on experience jobs in birmingham, eng

First Line IT Support Engineer

Facilities Team Member

Data Engineer

Marketing Assistant

Cremator Technician and Gardener

Technical Support Engineer – Full Time | Competitive | Depending on Experience

Service Engineer/Technician

3rd Line Engineer

Small Works Engineer

Risk - Software Engineer - Analyst - Birmingham

Assistant Site Manager

Asset & Wealth Management - Change Management – Associate - Birmingham

Architectural Technician

Service and Installation Engineer

Software Engineer | Associate | Birmingham | 2026

Engineer Surveyor, Lift & Crane: Sutton Coldfield

Internal Audit - Front End Engineer - Analyst / Associate - Birmingham,

Senior Consultant / Consultant - Geospatial and Data Analytics

Senior Data Engineer

Development Building Surveyor

I want to receive the latest job alerts for support engineer – full time | competitive | depending on experience in birmingham, eng

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