Customer experience leader Work, Jobs in Birmingham, Wmd (with Salaries)

Business Development Executive
Focus Group —Birmingham
- £25,000 a year
- Full-time
- Phone etiquette
- No travel
Quick apply
Retail Sales Assistant- Part Time
Sofology —Birmingham
- £12.71 - £16.19 an hour
- Part-time
- Employee assistance programme
- Employee discount
Quick apply
2d
Business Development Executive
Aldridge Security —Birmingham
- From £27,742 a year
- Full-time
- CRM software
- Business development
- In-person
- Free parking
- Employee discount
Quick apply
Bath and Body Works Fragrance Associate
NEXT —Birmingham
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
1d
Part Time Customer Service Advisor (12 Month Fixed Term Contract)
West Brom —Birmingham
- £17,802.00 - £17,802.14 a year
- Part-time
- Computer literacy
- Computer skills
- Employee discount
Cover Store Manager
Deichmann uk —Birmingham
- £31,500 a year
- Full-time
- Merchandising
- Maths
- Travel
- Store discount
- Employee discount
Quick apply
Employment Specialist (IPS) - Birmingham & Solihull
Shaw Trust —Birmingham
- £29,556 - £35,413 a year
- Communication skills
- Annual leave
- Employee assistance programme
Casual Beauty Sales Assistant
Frasers —Birmingham
- Customer service
- Employee discount
Quick apply
1d
Short-term Temporary Team Member
NEXT —Birmingham
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
5d
Senior Customer Service Advisor
Barclays —Birmingham
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
7d
Sales Associate
NEXT —Birmingham
- £10.85 - £12.71 an hour
- Part-time
- Customer service
1d
Customer Experience Manager
Trident Group —Birmingham
- £50,000 a year
- Full-time
- Presentation skills
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Customer Delivery Manager
Walsall Council —Walsall
- £55,662 - £59,490 a year
- Full-time
- Customer service
- Team management
- Communication skills
- Flexitime
8d
Warehouse Operative Nights
Evri —Birmingham
- £13.70 - £20.55 an hour
- Overtime
- Annual leave
Retail Assistant Manager
Farmfoods —Birmingham
- £31,449.60 - £32,648.16 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
10d
Team Leader
HM Courts & Tribunal Service —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
8d
Planner Coordinator
BCA Logistics —Birmingham
- £29,742.37 a year
- Rotating shift
- Computer literacy
- Data entry
- Communication skills
Quick apply
Relief Customer Service Advisor (Part Time)
West Brom —Solihull
- £14,241.00 - £14,241.71 a year
- Part-time
- Computer literacy
- Computer skills
- Employee discount
Events Coordinator
Alliance Automotive Group —Birmingham
- CRM software
- Travel
- Communication skills
Quick apply
5d
Supervisor - Selfridges Birmingham Homme
Sandro —Birmingham
- Full-time
- Customer service
- Training & development
- Retail management
- Employee discount
Quick apply
10d

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customer experience leader jobs near birmingham, wmd

Business Development Executive

Focus Group -
Birmingham

Quick apply

Job details

Full-time
£25,000 a year

Qualifications

Cold calling
Appointment booking and call handling
Sales pipeline
Outbound calling
Phone etiquette
Business lead generation
Sales appointment setting

Full job description

Business Development Executive | Birmingham B1 2RX

(Internal Job Level Reference: Associate)

Salary - £25k + Commission I 1st Year OTE Circa £35,000

Want to build a six-figure sales career from the ground up? Start here...

About us!

At Focus Group, we’re powering the digital workplace for over 30,000 UK businesses – and we’re just getting started. With a $1bn valuation and 1,300+ employees across 20 offices, we’re one of the UK’s fastest-growing tech companies.

We believe our people are our biggest asset, and we’re building a high-energy, high-reward environment for ambitious individuals to thrive. If you’re looking to launch or grow your sales career in tech, this is your chance to join a supportive, driven team where you can progress fast and earn big.

The Opportunity: Your Launchpad to…

Focus Group isn't just another sales job; it's a structured career pathway with proven progression. Our top performers have built incredible careers from zero sales experience. The success stories below show what's possible with exceptional drive, resilience, and commitment.

Real Success Stories:

Mohan – Started Jan 2023 with zero sales experience

2.5 years later: £1.3m in sales generated
Promoted from BDE BDM, now trains new executives and signed our largest partner ever
Won 6+ sales awards and regional superstar awards for continued top performance

Emma – Joined July 2024 after travelling, no sales background

8 months in: Generated £70k revenue, £500k+ pipeline
Finalist for National Sales Awards 2025
Building a long-term sales career she "never thought possible"

Ronan – Started Aug 2022, first job after university

1 year promoted to Team Leader
Team generated £2m+ profit in first year, doubled it the next
Now manages company-wide projects across divisions

The Reality: This Is a New Business Role

As a Business Development Executive, you'll spend your days on the phone. This is high-volume outbound calling to UK businesses, generating appointments for our Business Development Managers

Your day-to-day:

Making 80-100+ outbound calls to prospective businesses daily
Pitching Focus Group's technology solutions (Telecoms, IT, Cyber Security, Mobile)
Qualifying prospects and booking face-to-face or virtual meetings for BDMs
Managing your activity and pipeline in our CRM system
Handling rejection, staying motivated, and hitting daily/weekly targets

This isn't easy. But if you're resilient, coachable, and hungry to prove yourself it's your fastest route into a lucrative B2B sales career.

We're Looking For:

✅ Resilience – You can handle 50+ "no's" a day and come back stronger

✅ Coachability – Willing to learn, take feedback, and constantly improve

✅ Work ethic – Comfortable with high call volumes and daily targets

✅ Positive phone manner – Professional, clear, confident communication

✅ Hunger to succeed – Motivated by progression and earning potential

✅ Growth mindset – See this as the start of something bigger, not just a job

Previous experience? Helpful but not essential. We've built six-figure careers for people from retail, hospitality, customer service, and fresh out of university.

Why Choose Focus Group?

Structured development: Not just "sink or swim" you get proper onboarding, weekly training, and mentorship from experienced BDM’s and BDE Manager
Fast progression: Average promotion to BDM is 18-24 months (some do it in 12)
Company culture: Regular team socials, sales incentives, go-karting, Top Golf, and nights out. Many colleagues become genuine friends
Proven success rate: We don't just hire and hope we invest in your development with clear pathways to six-figure earnings
Company scale: £1bn valuation, 30,000+ customers, 1,000+ employees across 16 UK offices – you're joining a genuine tech scale-up
Recognition: National sales awards, regional superstar awards, company-wide recognition for top performers

What You'll Earn

Year 1 (BDE):

Base: £25k
Realistic OTE: £30-35k
Top performers: £40k+

Year 2-3 (BDM promotion):

First-year BDM OTE: £60-65k
Our BDMs regularly earn £80k-100k+
Top BDM earners: £120k+

The Path:

BDE (12-24 months) BDM

BDE (12-24 months) Customer Engagement

BDE (12-24 months) BDE Team Lead

Progression is based on performance and time in role - you'll need to consistently hit targets and demonstrate readiness before moving up.

If you’re excited about starting or growing your career in tech sales, we’d love to hear from you.

At Focus Group, we believe in empowering our people to be their best. Whether it’s your first sales role or your next step up, we’ll invest in your development and give you the tools to succeed.

We celebrate diversity and encourage applicants from all backgrounds. Need support applying? Just get in touch—we’re happy to make reasonable adjustments to support you.

Focus Group are committed to ensuring protection for all personal information that we hold, and to provide and protect all data. All staff share in this responsibility and must take appropriate steps in protecting all data. All incidents or risks that may impact this protection must be reported to their manager or to the Data Protection Officer.

Quick apply

Refine Your Search

customer experience leader jobs in birmingham, wmd

Business Development Executive

Retail Sales Assistant- Part Time

Business Development Executive

Bath and Body Works Fragrance Associate

Part Time Customer Service Advisor (12 Month Fixed Term Contract)

Cover Store Manager

Employment Specialist (IPS) - Birmingham & Solihull

Casual Beauty Sales Assistant

Short-term Temporary Team Member

Senior Customer Service Advisor

Sales Associate

Customer Experience Manager

Customer Delivery Manager

Warehouse Operative Nights

Retail Assistant Manager

Team Leader

Planner Coordinator

Relief Customer Service Advisor (Part Time)

Events Coordinator

Supervisor - Selfridges Birmingham Homme

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