Graduate customer support analyst, birmingham Work, Jobs in Birmingham, Wmd (with Salaries)

Graduate Customer Support Analyst, Birmingham
Acturis —Birmingham
- Full-time
- Hybrid work
- Bachelor's degree
Quick apply
RETAIL ASSISTANT - WEEKEND ONLY
Primark —Birmingham
- £13.71 an hour
- Weekends only
- Communication skills
- Store discount
- Employee assistance programme
19h
Business Acceptance Analyst
Gateley —Birmingham
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
12d
Customer Care Agent (Hybrid)
Perk —Birmingham
- Weekend availability
- Hybrid work
- Bar
- English
- Travel
- Relocation assistance
- Annual leave
ICT Support Analyst - Birmingham
Nacro —Birmingham
- £31,982 - £32,782 a year
- Full-time
- Hybrid work
Graduate Technical Business Analyst, Birmingham
Acturis —Birmingham
- Full-time
- Bachelor's degree
Team Member
Treetop Golf Birmingham —Birmingham
- £12.80 an hour
- 8 hour shift
- English
- Employee discount
Quick apply
5d
Graduate Project Manager (Energy) - Birmingham - 2027
Stantec —Birmingham
- Hybrid work
- Bachelor's degree
- Business
Assistant Concierge - Bank Staff
Spring Housing Association —Birmingham
- £13.00 - £13.44 an hour
- Weekend availability
- Experience working with children
- Front desk
- Cleaning
- Annual leave
Quick apply
4h
RETAIL ASSISTANT
Primark —Birmingham
- £13.71 an hour
- Weekend availability
- Communication skills
- Store discount
- Employee assistance programme
19h
Graduate Technical Business Analyst, Insurance Products, Birmingham
Acturis —Birmingham
- Full-time
- Bachelor's degree
Customer Service Advisors
Platform Housing Group —Birmingham
- £25,951 a year
- Part-time
- Hybrid work
- Computer literacy
- Communication skills
- Annual leave
- Employee assistance programme
7d
Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid
Resillion —Birmingham
- £27,000 - £34,000 a year
- Full-time
- Hybrid work
- Business
- Communication skills
Quick apply
Document Control Assistant - T&D (Birmingham, UK)
Burns & McDonnell —Birmingham
- Full-time
- Microsoft Word
- Analysis skills
- Bachelor's degree
Receptionist
Leonardo Royal Hotel Birmingham —Birmingham
- Hotel
- Organisational skills
- Front desk
- Referral programme
Quick apply
Employment Specialist (IPS) - Birmingham & Solihull
Shaw Trust —Birmingham
- £29,556 - £35,413 a year
- Communication skills
- Annual leave
- Employee assistance programme
Service Colleague (Express)
ASDA —Birmingham
- £13.10 an hour
- 8 hour shift
- Customer service
- Employee assistance programme
- Employee discount
Ticketing Assistant
Live Nation —Birmingham
- Full-time
- Communication skills
- Time management
4d
Customer 1st Advisor
The Pioneer Group —Birmingham
- £27,218 a year
- Full-time
- Administrative experience
- Front desk
- Communication skills
11d
Customer Experience Advisor
Perk —Birmingham
- Weekend availability
- Hybrid work
- Bar
- English
- Travel
- Relocation assistance
- Annual leave

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Graduate Customer Support Analyst, Birmingham

Acturis -
Birmingham

Quick apply

Job details

Full-time

Qualifications

Technical troubleshooting
Bachelor's degree
Software testing
Customer support
Customer interaction
Help desk

Full job description

At Acturis, innovation isn’t just part of our culture - it’s in our DNA.

Our story began in 2000 in the garden shed of our co‑founder, Theo Duchen, who, alongside fellow former McKinsey partner David McDonald, set out to reinvent insurance technology. What started as a bold start‑up idea has grown into a global SaaS leader trusted by the industry.

Today, over 100,000 users across 40+ countries rely on the Acturis platform. By working closely with brokers, insurers, and MGAs, we continue to shape the market and drive new standards across both personal and commercial lines.

Acturis is proud to be recognised as a Great Place to Work® 2026 and to maintain a collaborative, innovative, start‑up‑style culture, even as we scale globally. With over 90% of our hires coming from graduate backgrounds, this is a place built for early‑career talent to thrive. And as an EcoVadis Committed‑rated organisation, we focus on creating long‑term value by operating in a sustainable and responsible way.

Day‑to‑day, you will:

Solve system and user issues while advising customers on functionality.
Help clients configure the platform to meet their needs and test new software releases.
Work directly with customers - onsite and remotely - to analyse needs and identify improvement opportunities.

Acturis provides clear career progression, structured training, and early responsibility, giving you everything you need to grow.

You can expect:

A transparent career structure, regular feedback, and 3 formal performance reviews annually
Opportunities to lead projects, manage resources, and mentor junior team members.
Intensive onboarding, industry-recognised training, and funded specialist courses as you progress.

You’ll thrive here if you:

Have (or expect) a 2:1+ in a STEM degree and strong A‑levels (AAB minimum, including an A in Maths).
Are logical, analytical, organised, and quick to learn new concepts.
Communicate confidently and enjoy working in a collaborative team environment.

Ready to apply your technical mind to real‑world challenges?
Join Acturis and build a career where you’ll grow quickly, innovate boldly, and work alongside some of the brightest people in the industry.

Please note Acturis is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. For further information, visit www.acturis.com.

If you will require any reasonable adjustments to be made at any stage throughout the recruitment process then please email [email protected] so that we may accommodate them for you.

Successful candidates will usually be contacted within 14 days of applying. Due to the high-volume of applications we receive, we are unfortunately unable to inform unsuccessful applicants.

Unfortunately, we are unable to offer sponsorship for this position at this time. Please keep an eye out on our Careers page for any updates regarding sponsorship.

Quick apply

Refine Your Search

graduate customer support analyst, birmingham jobs in birmingham, wmd

Graduate Customer Support Analyst, Birmingham

RETAIL ASSISTANT - WEEKEND ONLY

Business Acceptance Analyst

Customer Care Agent (Hybrid)

ICT Support Analyst - Birmingham

Graduate Technical Business Analyst, Birmingham

Team Member

Graduate Project Manager (Energy) - Birmingham - 2027

Assistant Concierge - Bank Staff

RETAIL ASSISTANT

Graduate Technical Business Analyst, Insurance Products, Birmingham

Customer Service Advisors

Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid

Document Control Assistant - T&D (Birmingham, UK)

Receptionist

Employment Specialist (IPS) - Birmingham & Solihull

Service Colleague (Express)

Ticketing Assistant

Customer 1st Advisor

Customer Experience Advisor

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