Staff software engineer Work, Jobs in Birmingham, Wmd (with Salaries)

Second Line IT Engineer
GT Stewart Limited —Birmingham
- £28,000 - £32,000 a year
- Travel
- SharePoint
- Communication skills
Quick apply
4d
Programmer
Staffordshire County Council —Stafford
- £33,699 - £38,220 a year
- Weekend availability
- No degree
- Flexitime
11d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Maintenance
- Windows
- Travel
- Annual leave
- Referral programme
DevOps Engineer
Government Property Agency —Birmingham
- £42,450 - £46,636 a year
- Full-time
- DevOps
- Presentation skills
- Agile
4d
Research Software Engineer (Automation and DevOps) - IT Services - 102683 - Grade 7
University of Birmingham —Birmingham
- £36,636 - £48,822 a year
- Full-time
- Engineering
- University
- Communication skills
- Annual leave
- Sick pay
4d
Technical Business Analyst
Warwickshire Police —Leek Wootton
- £50,949 - £57,186 a year
- Full-time
- Travel
- Conflict management
3d
Advanced Research Engineer
The Manufacturing Technology Centre —Coventry
- £42,000 - £48,000 a year
- Full-time
- Analysis skills
- AI
- Communication skills
Quick apply
Research Engineer
The Manufacturing Technology Centre —Coventry
- £36,000 - £40,000 a year
- Full-time
- Engineering
- Master's degree
- Analysis skills
Quick apply
Staff Engineer - Labyrinth Screening
Ripjar —Birmingham
- Remote
- Software development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Associate Electrical Engineer (Building Services)
WSP —Birmingham
- Part-time
- Hybrid work
- Mentoring
- Training & development
- Flexitime
- Work from home
5d
Advanced Research Engineer (AI & Perception Engineer)
The Manufacturing Technology Centre —Coventry
- £43,000 - £50,000 a year
- Full-time
- System design
- C++
- Maths
Quick apply
Project Engineer Digital
AtkinsRéalis —Birmingham
- Full-time
- Hybrid work
- Engineering
- No degree
Network Engineer
ParentPay Group —Coventry
- Full-time
- Hybrid work
- Communication skills
- School
4d
Design Engineer - Structures
Surbana Jurong Private Limited —Birmingham
- Full-time
- Engineering
- Business development
- Mentoring
Road Engineer
WSP —Birmingham
- Part-time
- Hybrid work
- Engineering
- Flexitime
- Work from home
Senior Infrastructure Engineer - Digital Workplace
Driver and Vehicle Standards Agency —Birmingham
- £44,241 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
11d
Electronics Technician
DCA —Warwick
- Overtime
- Organisational skills
- Communication skills
Product and Pricing Data Administrator
nGeneration —Tipton
- £25,272 a year
- Full-time
- Data entry
- Communication skills
- Annual leave
Quick apply
Lead Developer - Power Platform
Driver and Vehicle Standards Agency —Birmingham
- £57,515 a year
- Part-time
- Hybrid work
- Presentation skills
- Team management
- Travel
- Annual leave
- Employee assistance programme
6d
Associate Project Controls Consultant
AECOM —Birmingham
- Full-time
- Hybrid work
- Management
- Databases
- Bachelor's degree

I want to receive the latest job alerts for staff software engineer in birmingham, wmd

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Second Line IT Engineer

GT Stewart Limited
Birmingham

Quick apply

Job details

Permanent
£28,000 - £32,000 a year
4 days ago

Qualifications

Technical troubleshooting
Desktop support
TCP
Cloud infrastructure
Driving Licence
Software deployment
Disaster recovery
Microsoft Exchange
Network infrastructure
User account management
Network support
SharePoint
Technical writing
IP networking
Customer support
Application support
Cybersecurity
Communication skills
Active Directory
Intune
Mobile devices

Full job description

Job Title: Second Line IT Engineer

Location: Birmingham (with travel to other GT Stewart offices as required)

Salary: £28,000 – £32,000 per annum (depending on experience)

Hours: Full-time, 37.5 hours per week

Overview

GT Stewart Solicitors is seeking a proactive and technically skilled Second Line IT Engineer to join our growing IT team. The successful candidate will provide high-quality second-line technical support across the firm, resolving more complex IT issues, maintaining infrastructure, and supporting the delivery of IT projects.

Working closely with the Head of IT, you will help ensure our systems remain secure, reliable and efficient, enabling our staff to provide an exceptional service to clients.

Key Responsibilities

Second Line Technical Support

Act as the escalation point for technical issues that cannot be resolved by first-line support.
Diagnose and resolve hardware, software, operating system and application issues.
Troubleshoot networking, printer, telephony and remote access problems.
Support Microsoft Windows desktop environments and Microsoft 365 applications.
Install, configure and maintain desktops, laptops, mobile devices and peripherals.
Maintain accurate documentation within the IT service desk system.

Infrastructure & Systems Support

Assist with the administration and maintenance of the firm's servers, network and cloud infrastructure.
Support Active Directory and Microsoft Entra ID user administration.
Assist with Microsoft 365 administration, including Exchange Online, Teams, SharePoint and OneDrive.
Support software deployments, operating system upgrades and routine maintenance.
Assist with backup solutions, disaster recovery processes and business continuity planning.
Support Mobile Device Management (MDM) and endpoint management solutions.

Security & Compliance

Apply security updates and software patches.
Assist in monitoring security alerts and responding to incidents.
Ensure IT systems operate in accordance with firm policies, GDPR and Cyber Essentials requirements.
Promote good cyber security practices throughout the firm.

Projects

Support infrastructure improvements and IT projects.
Assist with office moves, hardware refreshes and technology rollouts.
Work with third-party suppliers to resolve technical issues.

Customer Service

Deliver professional and friendly support to colleagues across the business.
Keep users updated throughout the lifecycle of support requests.
Produce technical documentation and user guides where appropriate.
Provide occasional user training on new systems and technologies.

Continuous Improvement

Identify recurring issues and recommend permanent solutions.
Contribute to improving IT processes and documentation.
Keep technical knowledge current through continuous professional development.

Person Specification

Essential

Previous experience providing second-line IT support.
Strong knowledge of Windows 10/11 and Microsoft 365.
Experience supporting Active Directory, Microsoft Entra ID, Exchange Online and Teams.
Good understanding of networking fundamentals (TCP/IP, DNS, DHCP and VPN).
Experience supporting desktops, laptops, printers and mobile devices.
Excellent troubleshooting and problem-solving skills.
Strong communication and customer service skills.
Ability to manage competing priorities effectively.
Full UK driving licence and willingness to travel to other GT Stewart offices when required.

Desirable

Experience within a legal or professional services environment.
Knowledge of Microsoft Intune and endpoint management.
Experience supporting Hyper-V or VMware.
Knowledge of backup and disaster recovery technologies.
IT certifications such as Microsoft, CompTIA or ITIL.

Reporting Line

Reporting to the Head of IT.

Company Overview

Please visit https://gtstewart.co.uk/ for more information

Quick apply

Refine Your Search

staff software engineer jobs in birmingham, wmd

Second Line IT Engineer

Programmer

1st / 2nd Line IT Support Analyst

DevOps Engineer

Research Software Engineer (Automation and DevOps) - IT Services - 102683 - Grade 7

Technical Business Analyst

Advanced Research Engineer

Research Engineer

Staff Engineer - Labyrinth Screening

Associate Electrical Engineer (Building Services)

Advanced Research Engineer (AI & Perception Engineer)

Project Engineer Digital

Network Engineer

Design Engineer - Structures

Road Engineer

Senior Infrastructure Engineer - Digital Workplace

Electronics Technician

Product and Pricing Data Administrator

Lead Developer - Power Platform

Associate Project Controls Consultant

I want to receive the latest job alerts for staff software engineer in birmingham, wmd

Related Searches

Explore jobs in more locations

Company Overview

Jobseeker tools

Employer Tools

Browse

Stay Connected