Wireless engineer Work, Jobs in Birmingham, Wmd (with Salaries)

2nd Line Network Engineer
wavenet —Solihull
- Full-time
- Continuous improvement
- Computer networking
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1h
L4 Network Engineer Apprentice
Primary Goal —Coventry
- £21,000 - £25,000 a year
- Full-time
- Computer networking
- IT
- Power tools
Quick apply
IT Field Engineer
BCA —Birmingham
- Monday to Friday
- Travel
- Computer networking
- IT
- Employee assistance programme
Quick apply
Network Engineer
NTT Data UK —Birmingham
- Computer networking
14d
Network Engineer
NTT Ltd —Birmingham
- Computer networking
14d
IT Infrastructure Engineer
Paragon Banking Group —Solihull
- Part-time
- Hybrid work
- Scripting
- Computer networking
- IT
- Annual leave
- Employee assistance programme
IT Technical Manager
247 IT Services —Coventry
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Supervising experience
- Computer networking
- Flexible schedule
Quick apply
3d
Installation Engineer — Fiber, Copper & Infrastructure
Network Squad Ltd —Birmingham
- Part-time
- IT
- In-person
- Hand tools
- Flexible schedule
Quick apply
6d
Global Network Engineer (12 Month Contract)
Rentokil Initial Group —Dudley
- Hybrid work
- Computer networking
- IT
- Free parking
- Employee assistance programme
Quick apply
Network engineer L2
wavenet —Birmingham
- Full-time
- Continuous improvement
- Computer networking
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Managed Services Engineer-Service Improvement Lead
Probrand Ltd —Birmingham
- £30,000 - £40,000 a year
- Full-time
- Analysis skills
- Scripting
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Network L3 Engineer
wavenet —Solihull
- Full-time
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Training & Solutions Engineer
Solid State Group PLC —Birmingham
- Full-time
- Travel
- Mentoring
- Computer networking
- Annual leave
- Sick pay
Quick apply
Install Engineer
ASSA ABLOY —Solihull
Installation Field Engineer - Remote
ORBITAL NET LIMITED —Nechells
- £26,000 - £28,000 a year
- Overtime
- Remote
- Driving
- Communication skills
Quick apply
Installation Engineer - London [ST]
ASSA ABLOY —Solihull
Quality Engineer
Honeywell Aerospace —Redditch
- Full-time
- Continuous improvement
- Leadership
3d
WiMAX & Fibre Field Engineer - Remote
ORBITAL NET LIMITED —Nechells
- £25,500 - £28,000 a year
- Monday to Friday
- Remote
- Driving
- Travel
- Computer networking
Quick apply
Technical Sales Engineer
Caged Tigers South Ltd —Birmingham
- £35,000 - £55,000 a year
- Full-time
- Sales
- Communication skills
Quick apply
Field Applications Manager
Solid State Group PLC —Birmingham
- Full-time
- Business development
- No degree
- Linux
- Annual leave
- Sick pay
Quick apply
3d

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wireless engineer jobs near birmingham, wmd

2nd Line Network Engineer

wavenet -
Solihull

Quick apply

Job details

Full-time
1 hour ago

Benefits

Annual leave
Employee assistance programme

Qualifications

Load balancing
Firewall
Continuous improvement
Computer networking
Network engineering
Communication skills
Juniper
Network Security
VPN

Full job description

Company Description

Wavenet is a managed services provider specialising in cybersecurity, communications, and connectivity solutions that evolve alongside our customers' businesses—no matter what the future brings. Since our inception in 2000, we have been dedicated to keeping businesses connected. At Wavenet, we focus not only on immediate solutions but also on future needs.

We continuously stay ahead of the technology curve, ensuring our customers can trust that we are committed to making their business future-ready. Your success is our success. We go above and beyond to deliver exceptional service quality and an unparalleled customer experience, becoming a true extension of your business.

We are dedicated to fulfilling our promise to make your business thrive!

Job Description

We are looking for a skilled 2nd Line Network Engineer to join our Service Operations team. You’ll be responsible for providing advanced technical support to Wavenet customers, diagnosing and resolving network incidents, and ensuring service requests are handled to the highest standard. This is a hands-on technical role requiring strong troubleshooting skills across a range of networking and security technologies.

What You’ll Be Doing

Technical Support – Provide second-line diagnostics and fixes for customer incidents, escalating when necessary.
Customer Care – Work closely with clients via phone and email, ensuring issues are resolved effectively and customers are kept updated at all stages.
SLA Management – Prioritise and manage tickets to meet contractual service levels.
Documentation – Maintain accurate and up-to-date records in the Help Desk System, including client infrastructure details and troubleshooting steps.
Collaboration – Liaise with 3rd party suppliers to resolve hardware, software, and connectivity issues, ensuring SLA targets are met.
Continuous Improvement – Contribute to knowledge sharing within the team by updating documentation and supporting colleagues in resolving complex issues.

Qualifications

Skills & Experience You’ll Need

Proven technical experience in networking and security support.
Strong diagnostic and administration skills across some/all of the following:
- Cisco Routing & Switching (ISR, ASR, Catalyst, Nexus 1–7K)
- Cisco management tools and wireless platforms (controllers & access points)
- Cisco ACE and F5 configuration and troubleshooting
- Juniper & Extreme Firewalls
- Tier 2 Broadband support, including traffic shaping
- Experience with VLANs, VPNs, and network security principles
- Knowledge of Meraki, Fortinet, and Palo Alto solutions (preferred)
Hands-on experience in:
- Network design, implementation & troubleshooting
- Firewall configuration and incident response
- Monitoring and analysing network performance using traffic analysis tools
Excellent communication skills, with the ability to interact with all stakeholders including Directors.
Strong attention to detail and accuracy in documentation.

What Success Looks Like

Timely resolution or escalation of technical incidents.
High levels of customer satisfaction through clear and professional communication.
Accurate and comprehensive documentation of tickets and client systems.
Meeting SLA commitments consistently.
Proactive collaboration with both customers and suppliers.

Additional Information

Here’s a closer look at what we offer:

Office-Based Working: A collaborative approach with team support, requiring you to work in one of our offices. This role emphasises in-person teamwork and engagement at Wavenet.
Annual Leave: Start your journey with 25 days of leave, increasing by one day each year up to 28 days—our way of expressing appreciation for your dedication.
Health & Wellbeing: Your wellbeing is our priority. Benefit from private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance program, all facilitated by our Wellbeing Team.
Wavenet Academy: We are excited to announce the launch of Wavenet Academy, our new user-friendly Learning Management System (LMS). This platform is designed to enhance learning, training, and personal development initiatives across our organisation.

Ready to join the UK’s largest managed service provider? Apply today or contact our friendly Talent Acquisition Team for more information.

We are committed to building a diverse and inclusive workforce. We welcome applicants from all backgrounds and experiences to apply and bring their unique perspectives to our team.

Quick apply

Refine Your Search

wireless engineer jobs in birmingham, wmd

2nd Line Network Engineer

L4 Network Engineer Apprentice

IT Field Engineer

Network Engineer

Network Engineer

IT Infrastructure Engineer

IT Technical Manager

Installation Engineer — Fiber, Copper & Infrastructure

Global Network Engineer (12 Month Contract)

Network engineer L2

Managed Services Engineer-Service Improvement Lead

Network L3 Engineer

Training & Solutions Engineer

Install Engineer

Installation Field Engineer - Remote

Installation Engineer - London [ST]

Quality Engineer

WiMAX & Fibre Field Engineer - Remote

Technical Sales Engineer

Field Applications Manager

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