Work from home Work, Jobs in Birmingham Airport (with Salaries)

Complaints/Customer Experience Advisor
Platform Housing Group —Birmingham
- Up to £34,845 a year
- Full-time
- Remote
- Continuous improvement
- Annual leave
Empty Property Administrator
Platform Housing —Birmingham
- Up to £26,718 a year
- Remote
- Microsoft Outlook
- Customer service
- Databases
- Annual leave
- Employee assistance programme
5d
Call Centre Agent
Senior Response —Birmingham
- £12.71 an hour
- Part-time
- Remote
- Microsoft Word
- Microsoft Outlook
- English
- Sick pay
Quick apply
11d
Estate Agent Selling Luxury Homes
Fine & Country —Solihull
- £100,000 - £120,000 a year
- Remote
- Sales
- Work from home
- Flexible schedule
Quick apply
Estate Agent
The Property Experts —Solihull
- £8,400 a month
- Remote
Quick apply
Operational Data Improvement Officer
Platform Housing Group —Birmingham
- Up to £34,845 a year
- Full-time
- Remote
- Travel
- Analytics
- Annual leave
Estate Agent Selling Luxury Homes
Fine and Country —Solihull
- £100,000 a year
- Remote
- Work from home
- Flexible schedule
Compliance Advice Technician - Remote Working
AFH Financial Group —Nechells
- Full-time
- Remote
- Employee discount
Information Governance Administrator
Tamworth Borough Council —Tamworth
- £26,403 - £28,598 a year
- Part-time
- Remote
- English
- Organisational skills
6d
Housing Data Quality and Assurance Lead
Platform Housing Group —Birmingham
- Up to £51,208 a year
- Full-time
- Remote
- Travel
- Communication skills
- Annual leave
Paralegal x2
CRIMINAL CASES REVIEW COMMISSION —Birmingham
- £29,303 a year
- Full-time
- Remote
- Work from home
Quick apply
10d
Customer Success Representative – eShepherd
Gallagher Group —Birmingham
- Full-time
- Remote
- Communication skills
- Employee assistance programme
Social Media Volunteer
Pregnancy Sickness Support —Birmingham
- Part-time
- Remote
- Social media management
Staircasing and Resales Advisor (Fixed Term until 31 May 27)
Platform Housing —Birmingham
- £27,876 - £30,973 a year
- Remote
- Travel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
10d
Health & Wellness Consultants | Looking for change | Remote Opportunity
GearUp2Success —Birmingham
- Remote
- Marketing
- Marketing
- Flexible schedule
Quick apply
Independent Advocate
POhWER —Birmingham
- £25,877.80 a year
- Full-time
- Remote
- Microsoft Word
- Communication skills
- Time management
- Annual leave
Elective Home Education Co-ordinator
Civic Recruitment Limited —Coventry
- £31.06 an hour
- Full-time
- Remote
- Experience working with children
- School
- Work from home
Quick apply
6d
Independent Travel Agent
The Travel Experts —Birmingham
- Part-time
- Remote
Quick apply
Online Tutors - MBA - Aston Online
Online Education Services —Birmingham
- Monday to Friday
- Remote
- Doctoral degree
- Master's degree
- University
- Flexible schedule
Quick apply
Back-End Developer (Remote)
Emperor —Birmingham
- Remote
- Azure
- Software troubleshooting

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work from home jobs near birmingham airport

Complaints/Customer Experience Advisor

Platform Housing Group -
Birmingham

Apply Now

Job details

Full-time | Fixed term contract
Up to £34,845 a year

Benefits

Annual leave
Company pension
Discounted gym membership
Car scheme

Qualifications

Driving Licence
Stakeholder collaboration
Complaint handling
Continuous improvement
Customer interaction

Full job description

Salary: Up to £34,845
Location: Home-Based with travel to office
Basis: Full-Time, Fixed Term Contract until approximately January 2027
Are you experienced in the investigation of customer complaints and are passionate about making a real difference?   
We currently have a fantastic opportunity to permanently join our dynamic Customer Experience team.
We are looking for an experienced Customer Experience Advisor that will specialise in complaint investigations but will be able to work collaboratively with all the Customer Experience Team Advisors across our sub teams such as Triage, Quality Assurance and Aftercare to enable us to effectively manage workloads. 
This role is key in driving and enhancing our customer/people centric culture, ensuring that customers are heard and understood and receive an outstanding end to end customer journey that ensures we deliver our corporate strategy, live our values, and create proud people matter customer experiences.
This role is on a fixed-term contract until approximately January 2027.
What are we looking for from you?
Experience in the investigation of customer feedback and complaints
Experience in multi-channel responses to customer feedback, including social media, googles reviews, letter writing and informal communication methods
Experience of complaint audits
An ability to deal with sensitive and controversial issues in a professional manner
Experience in working in partnership with colleagues and external stakeholders at an operational level
Experience in working alongside and influencing teams and processes to resolve complex issues
Experience in introducing or recommending new or improved services
An ability to continually seek improved ways of working and commits to achieving Value for Money
Where will I be working?
Although this is a home-based role, you will be required to attend meetings at our Worcester or Birmingham office at least once a week, although this will be more during the training period. On occasion, you may also need to visit customer homes as part of case investigations, which could be located anywhere within the geography of our housing stock. A valid driving licence with access to a vehicle is essential for this role, and a DBS check will be required prior to employment.
What are some of our great benefits?
Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave          
Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave       
Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts               
Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more             
Pension scheme with minimum employee contributions of up to 3% and Platform will contribute up to 12% (inclusive of life assurance and dependent on employee contributions)               
Learning and Development opportunities        
Salary sacrifice electric vehicle scheme   
Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers    
Why join us?
This is an exciting opportunity to join a forward-thinking organisation committed to investing in people and places to build a stronger, more sustainable future. If you're ready to make a real difference, apply today!
How can I apply?
Simply click "apply now" to complete a short online application and upload your current CV.
For more information about this role, please find the attached job description or contact [email protected] for more information.
We aim to hold in-person interviews for this position at our Worcester and/or Birmingham office on 23rd and 24th July. We  will contact you to arrange a suitable time once successfully shortlisted.

Apply Now

Refine Your Search

work from home jobs in birmingham airport

Complaints/Customer Experience Advisor

Empty Property Administrator

Call Centre Agent

Estate Agent Selling Luxury Homes

Estate Agent

Operational Data Improvement Officer

Estate Agent Selling Luxury Homes

Compliance Advice Technician - Remote Working

Information Governance Administrator

Housing Data Quality and Assurance Lead

Paralegal x2

Customer Success Representative – eShepherd

Social Media Volunteer

Staircasing and Resales Advisor (Fixed Term until 31 May 27)

Health & Wellness Consultants | Looking for change | Remote Opportunity

Independent Advocate

Elective Home Education Co-ordinator

Independent Travel Agent

Online Tutors - MBA - Aston Online

Back-End Developer (Remote)

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