Service desk team leader Work, Jobs in Blackwall Station (with Salaries)

Service Desk Team Leader
OPUS TECHNOLOGY —Reigate
- £33,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Life insurance
- Referral programme
Quick apply
7d
Service Desk Analyst
Tony Blair Institute for Global Change —London
- Full-time
- Communication skills
Technical Operations Team Leader
University College London —London
- £54,931 - £64,644 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
- Annual leave
- Employee assistance programme
2d
Service Desk Technician - 6 Month FTC
Mayer Brown LLP —London
- Overtime
- Hybrid work
- Microsoft Word
- Writing skills
- No degree
IT Support Manager
Xpansiv —London
- £68,000 - £72,000 a year
- Full-time
- Travel
- SharePoint
- AI
13d
Service Desk Engineer (Field)
Charles Square —London
- £42,500 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Gym membership
Quick apply
Managed Services - First Line Support Team Lead
HSO Group B.V. —London
- Weekend availability
- Continuous improvement
- POS
- Organisational skills
Quick apply
Front Office Support Manager
Indra Group UK & Ireland —Redhill
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Work from home
- Employee assistance programme
Quick apply
IT Support Specialist
Sony Interactive Entertainment —London
- Communication skills
8d
Director of Service Delivery
WPP —London
- Hybrid work
- Continuous improvement
- Leadership
- Communication skills
Temporary Desktop Support Technician (onsite)
Brown Brothers Harriman —London
- Full-time
- In-person
- Communication skills
Major Incident Manager
Bell Integration United Kingdom —London
- Analysis skills
- Communication skills
Quick apply
Technology Support Specialist
Latham & Watkins LLP —London
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
- Employee discount
Global Technology Support Services
CFA Institute —London
- Full-time
- Continuous improvement
- Leadership
- Annual leave
Senior Support Analyst
MRI Software —London
- Full-time
- SQL
- Communication skills
IT & Helpdesk Manager - Panavision London
Panavision —London
- Weekend availability
- Bachelor's degree
- No degree
- Travel
Quick apply
9d
Unified Support Services - USS - EMEIA Service Delivery Leader Associate Director
EY —London
- PMP
- Continuous improvement
- AI
8d
3rd Line Support Engineer
Elevate Technology Group —London
- £45,000 - £50,000 a year
- Hybrid work
- Azure
- Computer networking
- SharePoint
Service Delivery Manager (SDM)- Restaurants
NCR —West London
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
8d
Silent Sentinel Support
Motorola Solutions —Ware
- Weekend availability
- Remote
- English
- Bachelor's degree
- No travel
14d

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service desk team leader jobs near blackwall station

Service Desk Team Leader

OPUS TECHNOLOGY -
Reigate

Quick apply

Job details

Permanent | Full-time
£33,000 - £35,000 a year
7 days ago

Benefits

Company pension
Private medical insurance
Paid volunteer time
Life insurance
Referral programme

Qualifications

CRM software
IT service management
Ticket management
Customer support
Help desk

Full job description

Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards.

Make an impact in our Technical Services team

The Service Desk Team Leader role will support the IT Service Desk Manager in overseeing day-to-day service desk activity, maintaining service standards, and helping ensure customers receive consistent, timely and effective support. This role will report into the IT Service Desk Manager and will provide operational oversight across ticket queues, phone call activity, time logging, SLA performance and service trends, ensuring information is reviewed and reported clearly to support service improvement.

Having worked within an MSP environment previously you will be used to working closely and integrating with the wider Technical Services teams plus interaction with new projects team as well.

Opus is looking for an ambitious individual, one who is keen to work with and learn new technologies, supporting many different products and services.

Salary £33-£35k
Hybrid working for a good work/life balance

The talents we are excited to see
You will have the following experience/skills:

Previous experience within an MSP environment working in a Service Desk Team Lead role is preferable
Exposure and familiarisation with Microsoft technologies
Some exposure and familiarisation with connectivity technologies is preferred
Familiarity with general Customer Service handling relationships & CRM systems Passion to develop and learn industry best practice, such as ITIL service strategy
Able to interpret ticket, SLA, call and time logging data, identify trends, and present clear findings
Enthusiasm for furthering career in technical support and delivery
Ability to communicate at all levels
Aligned with the Opus core values

Your exclusive benefits

A comprehensive Private Healthcare and Cash Plan
Pension and life insurance
Enhanced Maternity and Paternity
Entry to the £3,000 quarterly Dreamball draw
Personalised training and development pathways
Regular fully funded companywide events
Monthly ‘outstanding performer’ accolades
Enriching paid volunteering days
A rewarding Refer a friend scheme (£1,000)
The flexibility to adjust your holiday allowance (25 days pa)
Complimentary daily breakfasts in the office

Where your values align with ours

Work together to win together
Be brave and think differently
Own it and never give up
Strive to be the best
Stay curious and keep learning

Meet Opus

Established in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients.

By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally.

We have a Culture Club led by award-winning colleagues from across the business, giving our people a voice and helping shape a positive, inclusive workplace culture. From gathering feedback to social initiatives like our book and film club, it’s all about bringing people together and creating a more engaging place to work.

If you're ready to be part of a dynamic team and help us reach new heights, we'd love to hear from you.

Quick apply

Refine Your Search

service desk team leader jobs in blackwall station

Service Desk Team Leader

Service Desk Analyst

Technical Operations Team Leader

Service Desk Technician - 6 Month FTC

IT Support Manager

Service Desk Engineer (Field)

Managed Services - First Line Support Team Lead

Front Office Support Manager

IT Support Specialist

Director of Service Delivery

Temporary Desktop Support Technician (onsite)

Major Incident Manager

Technology Support Specialist

Global Technology Support Services

Senior Support Analyst

IT & Helpdesk Manager - Panavision London

Unified Support Services - USS - EMEIA Service Delivery Leader Associate Director

3rd Line Support Engineer

Service Delivery Manager (SDM)- Restaurants

Silent Sentinel Support

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