Associate manager Work, Jobs in Blackwater And Hawley, Ham (with Salaries)

Customer Care Associate
LRG —Camberley
- Remote
- Social media management
- Communication skills
Quick apply
Internal Operations Auditor Associate (Lettings & Legislation)
LRG —Camberley
- Remote
- Administrative experience
- Communication skills
Quick apply
Sales Associate
Ernest Jones —Camberley
- £12.71 an hour
- Part-time
- Customer service
- Employee discount
Retail Sales Advisor - Farnborough
Oak Furnitureland —Farnborough
- £45,000 - £50,000 a year
- Full-time
- Customer service
- Retail sales
- Free parking
- Employee assistance programme
8d
Order Management Analyst - French Speaker
SC Johnson Ltd. —Frimley
- Full-time
- Microsoft Word
- English
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Programme Department Manager
Honda —Bracknell
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Leadership
- Flexitime
- Work from home
4d
Business Support Associate
TEK Systems —Bracknell
- Full-time
- Oracle
- Salesforce
- Data entry
VacancyTitle: Housing Service Assistant
Grainger plc —Aldershot
- Full-time
- Remote
- Customer service
- Driving
Office Based-Entry Level-Background Screening & Vetting
PeopleCheck Ltd —Richmond upon Thames
- From £28,860 a year
- Full-time
- Hybrid work
- Writing skills
- English
- Research
- Sick pay
Quick apply
7d
Customer Services Associate
UPS —London
- Full-time
1d
Sr Manager, HR Shared Services
Blue Yonder —Bracknell
- Full-time
- Customer service
- Analysis skills
- Project management
Junior Brand Innovation Manager
SC Johnson Lifestyle Brands —Frimley
- Full-time
- Analysis skills
- Bachelor's degree
- Continuous improvement
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Camberley
- £3,800 a month
- Full-time
- Sales
Quick apply
Associate Project Manager
AECOM —Basingstoke
- Full-time
- Hybrid work
- Business development
- Project management
- Mentoring
Business Development Manager
Sovos Compliance —Farnborough
- CRM software
- English
- Business development
Quick apply
6d
Hub Administrator
The Confederation, Hillingdon CIC —Hillingdon
- Microsoft Powerpoint
- Microsoft Outlook
- Administrative experience
Quick apply
6h
Associate Sales Manager
ADP —Staines-upon-Thames
- Training & development
- Leadership
- Communication skills
3d
SALES ACCOUNT MANAGER – GROCERY (Maternity Cover)
SC Johnson Lifestyle Brands —Frimley
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Presentation skills
- Flexible schedule
Regional Business Manager - South
BD —Winnersh
- £59,100 - £90,150 a year
- CRM software
- Leadership
- Communication skills
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Camberley
- £3,800 a month
- Full-time
Quick apply

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associate manager jobs near blackwater and hawley, ham

Customer Care Associate

LRG -
Camberley

Quick apply

Job details

Benefits

Company pension

Qualifications

Customer service call handling
Report generation
Social media management
Microsoft Office Suite
Complaint handling
Technical support
Customer interaction
Communication skills

Full job description

Job Title: Customer Care Associate

Location: Remote (with quarterly travel for team meetings)

Brand: LRG

About Us:

LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

Job Summary and key responsibilities

As a Customer Care Associate, you’ll play a key role in managing and resolving customer complaints, supporting branch teams, and maintaining the Group’s reputation for excellent service. Working closely with the Customer Care Manager, you’ll handle complex complaints, provide expert guidance, and ensure service standards are met consistently across the business.

Key Responsibilities:

Provide administrative and technical support to the Customer Care Manager and Director of Customer Support and Engagement
Manage the Customer Care email inbox to allocate emails using the colour coding system
Review complaints and where appropriate referring cases directly to a Regional Director for prompt response to prevent escalation
Accurate recording of complaints received across the Group, issue acknowledgements, and ensure all LRG’s Service Level Agreements are met
Promptly answer the Customer Care phone line in a professional and helpful manner
Manage the outstanding complaints and chase internally to ensure LRG’s Service Level Agreements are met
Hold video meetings with senior staff to offer guidance on Stage One complaints and escalate appropriately for Stage Two cases
Assist the Customer Care Associates to support them in responding to Stage Two and Three complaints
Investigate and collate data for Stage Two and Stage Three complaints
Communicate directly with complainants to work towards swift and fair resolutions
Draft high-quality written responses for Stage Two and Stage Three complaints
Assist with managing communications with The Property Ombudsman (TPO) and oversee the administration of TPO complaints
Support the monitoring and management of social media reviews and messages.
Assist in the administration and management of Reputation.com to maintain the Group’s online presence.
Maintain a thorough working knowledge of LRG’s systems, procedures, and business variations.
Keep up to date with industry legislation and regulatory changes.

What are we looking for:

Extensive knowledge of the lettings industry, supported by significant hands-on experience.
Exceptional attention to detail and clear, professional communication skills.
Propertymark Level 3 qualification (or currently working towards it/willing to complete).
Strong reporting skills, with the ability to extract and present data effectively in Excel.
Excellent administrative and letter-writing abilities.
Confident problem-solver, capable of managing legal and procedural queries from branch staff.
Collaborative team player with a proactive approach.
Proficient in Microsoft Office applications.

What we can offer you:

Proven track record for career growth and advancement within the company
Market leading training and ongoing professional development
Supportive and collaborative team environment

Benefits:

Competitive Salary Package
Quarterly and yearly awards
Salary sacrifice pension scheme
Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

Quick apply

Refine Your Search

associate manager jobs in blackwater and hawley, ham

Customer Care Associate

Internal Operations Auditor Associate (Lettings & Legislation)

Sales Associate

Retail Sales Advisor - Farnborough

Order Management Analyst - French Speaker

Programme Department Manager

Business Support Associate

VacancyTitle: Housing Service Assistant

Office Based-Entry Level-Background Screening & Vetting

Customer Services Associate

Sr Manager, HR Shared Services

Junior Brand Innovation Manager

JUNIOR SALES ADVISOR

Associate Project Manager

Business Development Manager

Hub Administrator

Associate Sales Manager

SALES ACCOUNT MANAGER – GROCERY (Maternity Cover)

Regional Business Manager - South

JUNIOR SALES CONSULTANT

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