Center representative Work, Jobs in Bletchley, Bkm (with Salaries)

Customer Care Representative
Givaudan —Milton Keynes
- English
- Project management
- Bachelor's degree
Senior Human Resources Business Partner
BDA —Luton
- £83,000 - £90,000 a year
- Hybrid work
- English
- Bachelor's degree
- Travel
- Work from home
Quick apply
Safety Equipment Technician
MSA, The Safety Company —Leighton Buzzard
- Full-time
- Remote
- Customer service
- Maintenance
- English
- Employee discount
Customer Order Management Representative - Level II - OFFC
Cummins Inc. —Wellingborough
- Continuous improvement
8d
Regional Sales Manager - Europe
SPX —Wappenham
- £123,000 - £190,000 a year
- Engineering
- Master's degree
- Business development
- Annual leave
Quick apply
Area Sales Manager
Bourns —Bedford
- Business development
Regional Sales Manager - APAC
SPX —Wappenham
- £102,000 - £200,000 a year
- Engineering
- Master's degree
- Business development
- Annual leave
Quick apply
Regional IT Leader – Europe
Watts EMEA Holding B.V. —St. Neots
- Computer Science
- English
- Master's degree
Quick apply
Target Price Estimator
Ringway —Milton Keynes
- Monday to Friday
- Civil engineering
- Microsoft Excel
- Engineering
Sr. Controls Engineer
UK AX —Milton Keynes
- Writing skills
- Engineering
- Programmable logic controllers
Quick apply

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Customer Care Representative

Givaudan -
Milton Keynes

Apply Now

Job details

Qualifications

Credit note processing
Client engagement
Internal department liaison
English
Microsoft Office Suite
Complaint handling
Project management
Bachelor's degree
Customer relationship management
Relationship management
Customer interaction
Multidisciplinary collaboration
English
Communication skills
Supply chain customer service
Negotiation

Full job description

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There’s much to learn and many to learn from, with more than 17,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

As a Customer Care Representative, you will be the central link between the customer, operations, sales team and our Global Business Solution Center to ensure client's requirements are met in the most efficient and cost-effective way. You will build strong relationship with the customer, act as the voice of the customer within Givaudan and manage the sales order process through to shipment for assigned customers and affiliates.

In this role, you will have the following responsibilities:

Strategy design and execution

Execute the Customer Care strategy and follow global guidelines

Project management

Continuously identify opportunities for improvement in Customer Care and participate in projects when relevant

Subject matter expertise

Provide support for assigned customers and affiliates to meet order requirements and escalate issues where appropriate
Actively work with the Customer Care team on customer intimacy and delivering a superior customer experience
Day to day communication and collaboration with customers, operations, sales and GBS
Resolve requests for order changes, issues and handle customer complaints / inquiries internally and externally
When applicable, determine corrective action with the help of the Support Office and Control Tower
Prepare debit and credit notes, process quality notifications and customer returns
Manage customer expectations and building strong relationships
Proactively ask for and act upon Customer feedback
Update and maintain accurate customer records, including customer specific information, contracts, labelling, packaging and stock requirements
Provide coverage and support accounts for other team members as necessary
Identify the right communication method based on the sense of urgency and issue
Diffuse difficult situations and get resolution with the customers
Follow the new customer / product processes and contribute to improve new customer experience
Participate in Customer visits and presentations when required

Your professional profile includes:

At least, High School or Secondary Education Diploma
Associate or University Degree is preferred
English and another language(s) is preferred
1 year in the industry including customer facing role is preferred
Microsoft Office expertise
Interpersonal and communication skills
Demonstrated Customer Relationship Management
Basic Inventory Management knowledge
Negotiation skills

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.

We value the different perspectives that come from diverse cultures, backgrounds, and experiences.

Everyone — regardless of race, gender identity, sexual orientation, age, disability, culture, religion, or any personal circumstances — is warmly welcomed at Givaudan, a place where we all love to be and grow.

Every essence of you enriches our world. Join us in making a difference together.

Apply Now

Refine Your Search

center representative jobs in bletchley, bkm

Customer Care Representative

Senior Human Resources Business Partner

Safety Equipment Technician

Customer Order Management Representative - Level II - OFFC

Regional Sales Manager - Europe

Area Sales Manager

Regional Sales Manager - APAC

Regional IT Leader – Europe

Target Price Estimator

Sr. Controls Engineer

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