Retail manager
- Location: Bodmin Jail Museum, PL31 2NR
About the Role
You will be responsible to run the shop properly and make sure it hits its budget. You are responsible for having the right products, at the right price, in the right place, with the right staff. The shop must be clean, well-stocked and well presented. You also run the online shop and make sure retail is sold through the website and social media.
What You’ll Do
- Delivering the retail budget.
- Choosing and developing products that sell and make profit.
- Pricing products correctly to maximise sales and margin.
- Ordering key items on time so stock is always available.
- Controlling stock levels and preventing waste or loss.
- Making sure the shop is clean, tidy, and well presented at all times.
- Stocking shelves and displays so they look full and attractive.
- Managing retail staffing and rotas so the shop is covered and within budget.
- Training staff so they know the products and sell confidently.
- Running the online shop, keeping products live, accurate, and up to date.
- Working with the Social Media Coordinator to promote products and drive online and in-shop sales.
- Tracking sales and stock and reporting results clearly to management.
- Spotting problems early and fixing them quickly.
About You
- Strong relationship-building and networking skills
- Commercial awareness and results focus
- Ability to identify and develop partnership opportunities
- Clear and confident communication
- Organised and able to manage multiple stakeholders
- Proactive and self-driven
- Understanding of tourism and hospitality sectors (desirable)
Skills you need
- Good with numbers and budgets.
- Organised and pays attention to detail.
- Understands what sells and why.
- Can price products sensibly.
- Keeps things clean, tidy, and under control.
- Plans ahead and doesn’t run out of stock.
- Communicates clearly and simply
Perks & Benefits
- 28 days holiday + your birthday off.
- Exclusive employee discounts across the Tudor Hotels Collection group.
- Free use of gym facilities at relevant sites
- Ongoing training and support
Our Purpose & Values
At Tudor Hotels Collection, our people are at the heart of our business. We, strive for perfection in everything we do, make every visitor a VIP, take pride in our contribution and work together as one team to deliver unforgettable experiences.
Tudor Hotels are committed to carefully developing a sustainable collection of luxury hotels and experiences which respect our core values: Luxury. History. England. Preserving history to create a high social impact and unique legacy everywhere we operate and simultaneously pushing the boundaries of sustainable, low carbon tourism.
Our mission is to truly entertain our guests, not just give them a luxurious place to stay and the best dining, but to give them stories to tell, experiences to remember and knowledge to share.
We operate under the brands of; The Bodmin Jail Hotel, The Bodmin Jail Attraction, The Redcliffe Hotel and Kents Cavern.
Ready to make your mark?
Apply today and help us craft unforgettable experiences, made possible by you.
