Application support engineer Work, Jobs in Bold Heath, Chs (with Salaries)

1st Line Support Engineer
Hudson Hill Consulting —Runcorn
- Up to £28,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
IT Support Engineer (1st Line)
Forbes Solicitors —Preston
- Full-time
- Microsoft Outlook
- Windows
- IT
- Annual leave
- Employee discount
12d
IT Support Engineer
GWA Group —Warrington
- Full-time
- Azure
- Windows
- Driving
IT Support Analyst (On Site)
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
13d
Site Reliability Engineer (DV Security Clearance)
CGI —Manchester
- Full-time
- DevOps
- Scripting
- In-person
Quick apply
Deskside Support Engineer (Liverpool)
Investec —Liverpool
- Azure
- Microsoft Office
- Continuous improvement
Schools ICT Engineer
Agilisys —St Helens
- Monday to Friday
- Customer service
- Windows
- In-person
- Annual leave
- Employee discount
Quick apply
2nd Line IT Support Engineer
Evolve BG Ltd —Wigan
- Azure
- Computer Science
- Microsoft Office
Quick apply
8d
Firmware Engineer - Zigbee Specialist
IMI Plc - Legacy Precision —Blackburn with Darwen
- Full-time
- Engineering
- C++
- Bachelor's degree
- Free parking
EUC Engineer
CGI —Manchester
- Full-time
- Software troubleshooting
- Customer service
- IT
Quick apply
12d
DevOps Engineers (DV Security Clearance)
CGI —Manchester
- Full-time
- DevOps
- Java
- Scripting
Quick apply
IT Support Engineer
Serries Business and Technology Services —Manchester
- £30,000 - £34,000 a year
- Full-time
- Microsoft Outlook
- SharePoint
- IT
Quick apply
4d
2nd Line Support Engineer
Capgemini Sogeti —Manchester
- Hybrid work
- AWS
- In-person
8d
Manchester - Junior Developer - Elevate Programme
Vantage Point —Manchester
- Full-time
- Hybrid work
- Java
- SQL
- JavaScript
End User Support Engineer I
Arch Capital Group Ltd. —Manchester
- Full-time
- Azure
- Customer service
- Windows
3rd Line Support Engineer SME - FTC
PXC —Salford Quays
- Full-time
- Azure
- Computer Science
- Windows
PHP Software Engineer
Love2shop —Liverpool
- Full-time
- DevOps
- Java
- AWS
- Employee discount
Quick apply
DevOps Engineer (DV Security Clearance)
CGI —Manchester
- Full-time
- Hybrid work
- Azure
- AWS
- Travel
Quick apply
Technical Support Engineer
KION Group AG —Stockport
- Weekend availability
- Travel
- Communication skills
- Flexible schedule
Junior IT Service Desk Representative (Apprentice)
Primary Goal —Chester
- £23,000 - £25,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Customer service
Quick apply
5h

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1st Line Support Engineer

Hudson Hill Consulting
Runcorn

Quick apply

Job details

Permanent | Full-time
Up to £28,000 a year

Benefits

Free parking
Health & wellbeing programme
Company pension
Life insurance
On-site parking

Qualifications

Microsoft Windows Server
ITIL Certification
Customer service
Windows
Microsoft Office
VoIP
IT support
Computer networking
IT
Communication skills
Active Directory
CompTIA A+

Full job description

Job Title: 1st Line Support Engineer

Location: Runcorn Office (WA7 1SS) or Ashton Office (WN4 8AA)
Job Type: Full Time
Reports To: Service Desk Manager

Job Summary:

The 1st Line Support Engineer is responsible for providing first-level technical support to end-users, diagnosing and resolving IT issues, and escalating more complex problems to 2nd or 3rd line support. This role serves as the first point of contact for users experiencing technical difficulties and requires strong communication, troubleshooting, and customer service skills.

Key Responsibilities:

Act as the first point of contact for all IT support queries via phone, email, or ticketing system.
Troubleshoot and resolve issues related to desktops, laptops, servers, networks, and business applications.
Troubleshoot hardware and software issues in a timely and professional manner.
Create and maintain accurate documentation of user issues and resolutions.
Assist with user account administration (password resets, account lockouts, etc.).
Escalate unresolved issues to the appropriate 2nd or 3rd line teams.
Monitor and manage tickets in the IT helpdesk system to ensure timely resolution.
Follow ITIL-based procedures for incident and request handling.
Maintain a high level of customer service and user satisfaction.

Requirements:

Proven experience in a similar IT support or helpdesk role.
Good understanding of Windows OS, Microsoft Office, and basic networking principles.
Familiarity with Active Directory, Office 365, and ticketing handling systems.
Excellent communication and interpersonal skills.
Ability to work independently and under pressure.
Desire to learn, and grow technical skillset
Strong problem-solving skills and attention to detail.
IT certifications (e.g., CompTIA A+, ITIL Foundation) are desirable but not essential.

Desirable Skills:

Basic troubleshooting of Windows server operating systems.
Basic troubleshooting of VOIP solutions.

Job Types: Full-time, Permanent

Pay: Up to £28,000.00 per year

Benefits:

Company pension
Free parking
Health & wellbeing programme
Life insurance
On-site parking

Work Location: In person

Quick apply

Refine Your Search

application support engineer jobs in bold heath, chs

1st Line Support Engineer

IT Support Engineer (1st Line)

IT Support Engineer

IT Support Analyst (On Site)

Site Reliability Engineer (DV Security Clearance)

Deskside Support Engineer (Liverpool)

Schools ICT Engineer

2nd Line IT Support Engineer

Firmware Engineer - Zigbee Specialist

EUC Engineer

DevOps Engineers (DV Security Clearance)

IT Support Engineer

2nd Line Support Engineer

Manchester - Junior Developer - Elevate Programme

End User Support Engineer I

3rd Line Support Engineer SME - FTC

PHP Software Engineer

DevOps Engineer (DV Security Clearance)

Technical Support Engineer

Junior IT Service Desk Representative (Apprentice)

I want to receive the latest job alerts for application support engineer in bold heath, chs

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