Multi unit team leader Work, Jobs in Bolton, Gtm (with Salaries)

Deputy Team Leader
Keoghs —Bolton
- Full-time
- Hybrid work
- Team management
- Mentoring
- Organisational skills
Quick apply
3d
North West Approved Premises Manager - PIPE Approved Premises
HM Prison & Probation Service —Bury
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
4d
Youth Support Coordinator
The Christie NHS Foundation Trust —Manchester
- £32,073 - £39,043 a year
- Weekend availability
- Hospital
- Communication skills
1d
Senior Facilities Manager - Multi-Site, Manchester, UK
CBRE —Manchester
- Full-time
- Customer service
- Computer literacy
- Business development
10d
Programme Manager - Buckley Hall
Ministry of Justice —Rochdale
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Management
- Presentation skills
- Annual leave
2d
Assistant Director (Preparedness, Prevention & Partnerships)
GMCA —Manchester
- £73,896 - £82,840 a year
- Monday to Friday
- Hybrid work
- Analysis skills
- Travel
- In-person
Senior Clinical Trials Coordinator
The Christie NHS Foundation Trust —Manchester
- £32,073 - £39,043 a year
- Full-time
- Training & development
- Business
- Leadership
8d
IOM Operational, Partnership & Stakeholder Lead Greater Manchester
HM Prison & Probation Service —Manchester
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee discount
2d
Area Property Operations Manager
Ministry of Justice —Accrington
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Mentoring
- Contracts
- Annual leave
- Employee discount
5d
Transport Team Leader (Nights)
gategroup —Manchester
- £19.80 an hour
- Overtime
- Supervising experience
- Continuous improvement
- Team management
- Free parking
- Annual leave
Quick apply
Residential Development Associate
Gateley —Manchester
- Annual leave
- Employee assistance programme
Transport Team Leader (Days)
gategroup —Manchester
- £18 an hour
- Overtime
- Supervising experience
- Continuous improvement
- Team management
- Free parking
- Annual leave
Quick apply
Play Specialist
The Christie NHS Foundation Trust —Manchester
- £32,073 - £39,043 a year
- Part-time
- Research
- Paediatrics
- Training & development
Chief Commercial Officer
UK MANAGEMENT COLLEGE —Manchester
- £100,000 - £135,000 a year
- Management
- Marketing
- Business development
Quick apply
11d
Operations Manager R0196103 Manchester Corporate Office Manchester, United Kingdom Full time
Greystar —Manchester
- Full-time
- Hospitality
- Microsoft Outlook
- Sales
Finance Controller - Freight Services
GBA Logistics —Warrington
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Accounting
- Recruiting
- Business
- Work from home
- Sick pay
Quick apply
8d
Associate Director – CDM Services
TFT Consultants —Manchester
- Full-time
- Hybrid work
- Management
- Business development
- Communication skills
Account Manager - Pro-Print
Canon —Warrington
- Up to £45,000 a year
- Full-time
- Business development
Onboarding & Pre-Sales Engineer | Telematics
Teltonika —Manchester
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- APIs
- Communication skills
- Free parking
- Annual leave
Quick apply
Head of Vertical Transportation
Ramboll —Manchester
- Full-time
- Hybrid work
- Business development
- Team management
- Training & development
- Annual leave
Quick apply

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multi unit team leader jobs near bolton, gtm

Deputy Team Leader

Keoghs -
Bolton

Quick apply

Job details

Full-time | Fixed term contract
3 days ago

Qualifications

Mentoring junior staff
Motor insurance claims handling
Internal department liaison
Complaint handling
Litigation
Team management
Staff training
Risk management
Mentoring
File management
Organisational skills
Relationship management
Professional development mentoring
Training & development
Communication skills
Internal quality assurance
Personal injury claims handling

Full job description

Description

The role is positioned within our NDA Motor Litigation Unit which deals with complex motor litigation across OICP, Small Claims, Fast Track and Intermediate & Multi-track claims, to the value of £150,000.00. The unit is made up of three distinct file handler teams managing the different work types previously mentioned.
The unit offers clear progression pathways, both technically and operationally allowing candidates to continue their career journey within the business.

The role of Deputy Team Leader is to assist the Team Leader to ensure the team meet objectives and deliver their work standards as agreed in the client’s service level agreements (SLAs), while maintaining high technical quality and the commercial benefit to Keoghs. The deputy team leader will also have file handling responsibilities of running a reduced caseload.

The team deal predominantly with cases involving indemnity issues, MIB, multi-party collisions, counterclaims, and claims valued up to £150,000. All claims would be handled on behalf of key insurer clients as Defendant.
The role would suit an established Fast Track personal injury litigator looking to enhance their career by moving into Operations. Full training and support will be provided in the role where required.

The candidate must be qualified or Cilex level 7 to be successful in the selection process.

Key Responsibilities

Deputise in the absence of the Team Leader and support the Team Leader and teach in achieving KPI, SLAs and client contractual requirements.

Triage new instruction files and assist with allocation of new instructions; considering individual file handlers’ capability and financial authority / handling limit.

Liaise and deal with queries from the Legal Support Team (LST) and others relating to new instructions.

Ensure prompt bill approval by file handlers to ensure consistent cash flow.

Act as the first point of contact for client complaints when the team leader is absent from the office, taking action to resolve issues as swiftly and effectively as possible, either by taking local action or by appropriately escalating through Quality, Risk & Compliance (QRC) and notifying the relevant senior managers.

Daily post distribution – identifying potential complaints and risks and putting steps in place to reduce the risk.

Supervision and coaching up to 4 file handlers; ensuring compliance with benchmarks set by Keoghs and by clients whilst driving settlement and ensuring quality of delivery is maintained at all times. Identify and implement appropriate learning activities to ensure the achievement of appropriate authority levels and the ongoing development of allocated team members.
File Handling: Deliver personal caseload to required company standards and to the fulfilment of personal targets and objectives.
Achieve own chargeable hours target as agreed with the team leader.
Complete weekly stats and plan for the week as and when required in the absence of Team Manager
Assist with internal auditing
Be flexible in approach, determined and willing to work outside normal office hours where required
Assist Team Leader to ensure the team create and maintain accurate claims management system records
Assist in the recruitment of claims handlers and support staff when requested
Assist with training and supervision of new starters
Assisting with Client service Delivery

Skills, Knowledge & Expertise

The candidate must be qualified or Cilex level 7 to be successful in the selection process.
Highly developed knowledge of processes, systems and procedures
Proficient in all stages of the litigation process of motor claims, with a financial authority of £15,000.
Strong technical knowledge of Motor claims
Motor Insurance Bureau (MIB) experience preferred but not essential.
Excellent analytical and problem-solving skills
Excellent understanding of client protocols and implementing client strategies and maintaining compliance with client guidelines and service level agreements (SLAs).
Excellent communication skills, with both clients and team members
Ability to coach and mentor
Ability of confidently address issues of concern or deliver messages to others.
Ability to listen to others and share information and ideas for improvement/solutions with Team Leader
Ability to utilise interpersonal skills to influence and negotiate
Excellent organisational skills
Able to initiate and maintain business relationships
Shows commercial awareness in understanding of the market and industry
Demonstrates a passion for the business and their role

About Keoghs

Keoghs is a leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than £1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.

With more than 50 years’ experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.

We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we’ve transformed the claims handling process for low-value personal injury claims; we’ve reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.

Quick apply

Refine Your Search

multi unit team leader jobs in bolton, gtm

Deputy Team Leader

North West Approved Premises Manager - PIPE Approved Premises

Youth Support Coordinator

Senior Facilities Manager - Multi-Site, Manchester, UK

Programme Manager - Buckley Hall

Assistant Director (Preparedness, Prevention & Partnerships)

Senior Clinical Trials Coordinator

IOM Operational, Partnership & Stakeholder Lead Greater Manchester

Area Property Operations Manager

Transport Team Leader (Nights)

Residential Development Associate

Transport Team Leader (Days)

Play Specialist

Chief Commercial Officer

Operations Manager R0196103 Manchester Corporate Office Manchester, United Kingdom Full time

Finance Controller - Freight Services

Associate Director – CDM Services

Account Manager - Pro-Print

Onboarding & Pre-Sales Engineer | Telematics

Head of Vertical Transportation

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