The closing date is 30th Aug 2026
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Job summary
We are recruiting a Band 3 Mental Health Support Worker to join a newly established Community Rehabilitation Team (CRT) within Mid and North Hampshire Divison.
This is an exciting opportunity to be part of a new, community-based rehabilitation service, supporting people with complex mental health needs to live independently, develop their recovery and maintain stability within the community.
You will provide direct, person-centred support to individuals, working alongside a multidisciplinary team to help people build skills, confidence and social networks.
The service focuses on helping people to:
Maintain their independence
Develop daily living skills
Build confidence and social inclusion
Sustain living in their own home or supported accommodation
The team works using an assertive outreach model, delivering care in people's homes and community settings.
As a Mental Health Support Worker, you will:
Work directly with service users to support recovery and wellbeing
Deliver structured interventions and activities as part of care plans
Support individuals to manage their social and practical needs
Assist practitioners in assessment, care planning and review processes
Build supportive relationships to encourage engagement and independence
Contribute to a safe, responsive and recovery-focused service
This is a community-based role, involving travel, lone working and supporting people in a range of settings.
Previous applicants need not apply
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Main duties, tasks & skills required
The post holder will:
- Provide practical and emotional support to individuals with complex mental health needs
- Work with service users to promote recovery and independence in the community
- Support individuals to identify their goals and needs, contributing to care planning and reviews
- Assist in delivering care plans and rehabilitation activities under the guidance of qualified practitioners
- Support access to community services, social activities and support networks
- Provide 1:1 support and telephone contact, escalating concerns appropriately
- Monitor and report changes in mental health and risk
- Maintain accurate and timely records
Key skills required:
- Strong communication and interpersonal skills
- Ability to engage and build relationships with people who may be distressed or reluctant to engage
- Ability to work independently and as part of a team
- Calm, professional approach in challenging or crisis situations
- Commitment to recovery-focused, person-centred care
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About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
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Job description
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
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Person specification
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Qualifications
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Essential
NVQ Level 3 in Health and Social Care (or willingness to work towards)
Basic IT skills
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Desirable
Experience working with people with mental health needs
Experience of supporting individuals in the community
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Experience
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Essential
minimum of 18 month experience of supporting people with mental health needs, either in:
Community mental health services
Inpatient mental health wards
Supported living services
Rehabilitation or recovery-focused services
Social care setting
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Desirable
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Additional Criteria
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Desirable
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Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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For help with your application, contact:
Rachel Makgatho
[email protected]
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Pay scheme
Agenda for Change
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Band
Band 3
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Salary
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£25760.00 to £27476.00 Yearly
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Contract
Permanent
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Working pattern
Part-Time, Full-Time
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Reference number
348-MNH-11502
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Job locations
Parklands House
London Road
Basingstoke
Hampshire
RG21 4AP
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Attachments
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Job Description
CRT- B3 Support Worker.docx – 147KB Opens in a new window
Converted File CRT- B3 Support Worker.docx.pdf – 245KB Opens in a new window
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Additional document 1
EmployeeBenefits_hiowh_v1-compressed_3.pdf – 1001KB Opens in a new window
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