Records officer Work, Jobs in Bournemouth, Eng (with Salaries)

Air Ambulance SUPPORTER AND DONATIONS OFFICER, Wimborne, Dorset
Dorset and Somerset Air Ambulance —Wimborne
- £27,000 - £28,000 a year
- Part-time
- CRM software
- Customer service
- English
- Health & wellbeing programme
- Sick pay
Quick apply
10d
Philanthropy Officer
RNLI —Poole
- £35,853 - £42,181 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
22h
Programme Facilitator - Poole (South West)
HM Prison & Probation Service —Poole
- £20,001 - £40,000 a year
- Weekend availability
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee discount
11d
Collections Officer (Documentation)
The Tank Museum —Bovington Camp
- £26,987 a year
- Weekend availability
- Customer service
- In-person
- Communication skills
Quick apply
7d
Deputyship Officer
BCP Council —Bournemouth
- £34,434 a year
- Full-time
8d
Smart Agile Mobile Officer
Securitas UK —Bournemouth
- £15.04 an hour
- Full-time
- Customer service
- Driving
- Communication skills
- Employee discount
Quick apply
8d
BUSINESS OPERATIONS SUPPORT OFFICER
Loadpoint Ltd —Wimborne
- £24,420.00 - £45,956.16 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
11d
Homelessness Relief Officer x2
New Forest District Council —Lyndhurst
- £31,161 - £34,654 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
Senior Admissions Officer
Canford —Wimborne
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
7d
Admissions Officer (Operations & Recruitment)
Canford —Wimborne
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
2d
Waste and Cleansing Officer (2 Positions)
BCP Council —Bournemouth
- £32,061 a year
- Weekend availability
11d
SEND Family Liaison Officer
Twynham School —Christchurch
- £23,074 - £25,410 a year
- Part-time
- Working with children
- Organisational skills
- In-person
- Employee assistance programme
- Employee discount
Quick apply
8d
Exams Officer
Brockenhurst College —Brockenhurst
- £24,834 - £27,211 a year
- Full-time
- Microsoft Word
- Childcare
- Microsoft Excel
- Free parking
- Employee assistance programme
13d
SENDiass Officer
BCP Council —Bournemouth
- £32,061 - £36,363 a year
- Full-time
2d
Operational Support Grade – Fixed Term – HMP Guys Marsh (Prison Support Role)
Ministry of Justice —Salisbury
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Programme Facilitator - Southampton (South Central) Outcome in a Day
HM Prison & Probation Service —Southampton
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Annual leave
- Employee discount
14d
Compliance and Facilities Officer
Maritime and Coastguard Agency —Southampton
- £30,485 a year
- Part-time
- Hybrid work
- Maintenance
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
11d
Volunteer Experience Officer
RNLI —Poole
- £26,638 - £30,444 a year
- Temporary
- Customer service
4h
Deputy Company Secretary
RNLI —Poole
- £50,544 - £59,464 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
13d
Field Agent / Warrant Officer - 3 Month Fixed Term Contract
Resolvecall —Southampton
- £2,346 a month
- Full-time
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
11d

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Air Ambulance SUPPORTER AND DONATIONS OFFICER, Wimborne, Dorset

Dorset and Somerset Air Ambulance
Wimborne

Quick apply

Job details

Permanent | Part-time | Full-time
£27,000 - £28,000 a year
10 days ago

Benefits

Health & wellbeing programme
Company pension
Sick pay
On-site parking

Qualifications

CRM software
Driving Licence
Customer service
GCSE
English
Microsoft Office
Administrative experience
Fundraising
Organisational skills
IT
Communication skills
Time management
Office experience

Full job description

Supporter and Donations Officer – Air Ambulance Charity Reports to: Lottery and Regular Giving Manager

Location: Dorset (Wimborne)

Hours: Full-time/Part-time (min 22.5 hours per week) to 37.5 hours per week

Salary: circa £28,000 (FTE)

About the Charity

Dorset and Somerset Air Ambulance provides relief from sickness and injury for the people of Dorset and Somerset, by the provision of an air ambulance service, with an air and road delivered critical care capability, providing critical care where it is needed most.

Role Purpose

The Supporter and Donations Officer plays a vital role in maintaining and enhancing relationships with supporters and lottery participants of the Air Ambulance Charity. The role ensures excellent donor care, efficient donation processing and supports the growth of the charity’s lottery and regular giving programs. This is a key position in delivering an excellent supporter experience that encourages long-term engagement and sustainable income for our life-saving service.

Key Responsibilities:Supporter care & Communications

· Serve as a primary point of contact for supporters, providing outstanding customer service via phone, email, and post.

· Respond to enquiries related to donations, lottery participation, and general fundraising queries promptly and professionally.

Donation & Lottery Administration

· Accurately process member data, direct debit, standing orders and lottery entries.

· Maintain and update supporter data on the charity's database, ensuring compliance with data protection legislation (GDPR).

· Support the weekly draw process for the charity lottery, including data preparation, winner notifications, and prize dispatch.

Data Management & Reporting

· Ensure supporter records are accurate and up to date, enabling effective communications and campaign tracking.

Campaign & Fundraising Support

· Assist with the delivery of lottery and fundraising campaigns, appeals, and stewardship initiatives.

· Support events and donor engagement activities where appropriate (in-person or virtual).

Person Specification:Essential:

· Excellent interpersonal and communication skills both written and verbal.

· Strong administrative and organisational skills with great attention to detail.

· Customer service experience, ideally in a charity or fundraising environment.

· Comfortable working with databases or CRM systems.

· Ability to handle sensitive information with discretion and integrity.

· Proactive, positive attitude, and a genuine interest in charitable work.

· Comfortable working in a small office environment.

Desirable:

· Experience working in a lottery, supporter engagement or income-processing role (ideally involving direct debit processing).

· Understanding of data protection regulations (e.g., GDPR) and charity fundraising regulations.

· Passion for the work of air ambulance or emergency response charities.

Experience:

· Previous experience of working in administrative role in a fast-paced office environment.

· Minimum of 2 years’ experience of working in a people focussed engagement role

· Experience in customer service and handling queries.

Education:

· English and Maths GCSE’s Grade 5/C or above, or equivalent

Working Conditions:

· Office-based role.

· Occasional travel to charity fundraising events or meetings.

· Full-Time or Part-Time Options.

We offer flexibility in this role, with options for full-time or part-time employment.

Full-Time: (37.5 hours per week, Monday to Friday)

Part-Time: (Minimum 22.5 hours per week, with flexible options available)

Please indicate your preference for full-time or part-time work in your application. We are open to discussing how this role can be tailored to meet your availability while ensuring the effective achievement of our organisational goals.

Why Join Us?

Working for our Air Ambulance Charity means being part of a dedicated and compassionate team committed to saving lives every day. Your role will directly support the ongoing funding and growth of this vital service. We offer a supportive work environment, opportunities for personal development, and the chance to make a real difference in your community.

Job Types: Full-time, Part-time, Permanent

Pay: £27,000.00-£28,000.00 per year

Benefits:

Company pension
Health & wellbeing programme
On-site parking
Sick pay

Education:

GCSE or equivalent (required)

Experience:

Office: 2 years (required)
Customer service: 2 years (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

records officer jobs in bournemouth, eng

Air Ambulance SUPPORTER AND DONATIONS OFFICER, Wimborne, Dorset

Philanthropy Officer

Programme Facilitator - Poole (South West)

Collections Officer (Documentation)

Deputyship Officer

Smart Agile Mobile Officer

BUSINESS OPERATIONS SUPPORT OFFICER

Homelessness Relief Officer x2

Senior Admissions Officer

Admissions Officer (Operations & Recruitment)

Waste and Cleansing Officer (2 Positions)

SEND Family Liaison Officer

Exams Officer

SENDiass Officer

Operational Support Grade – Fixed Term – HMP Guys Marsh (Prison Support Role)

Programme Facilitator - Southampton (South Central) Outcome in a Day

Compliance and Facilities Officer

Volunteer Experience Officer

Deputy Company Secretary

Field Agent / Warrant Officer - 3 Month Fixed Term Contract

I want to receive the latest job alerts for records officer in bournemouth, eng

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