Service delivery director Work, Jobs in Bow, Gtl (with Salaries)

Programme Leader - EAP - University of East London
Malvern International Plc —London
- £44,974.95 a year
- Full-time
- English
- Master's degree
- University
- Employee assistance programme
- Life insurance
Quick apply
Senior Programme & Service Delivery Directors
A.T.M Strategic Management Consulting —London
- £1,500 - £2,000 a day
- Full-time
- Master's degree
- Business development
- Bachelor's degree
Programme Leader - Business - University of East London
Malvern International Plc —London
- £44,974.95 a year
- Full-time
- English
- Master's degree
- University
- Employee assistance programme
- Life insurance
Quick apply
Senior Director of Service Delivery
WTW —Reigate
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee assistance programme
4d
Head of Operations - Event Traffic & Crowd Management
The Last Mile —London
- £60,000 a year
- 12 hour shift
- Management
- Microsoft Office
- Supervising experience
Quick apply
Programme Leader - Heath Science - University of East London
Malvern International Plc —London
- £44,974.95 a year
- Full-time
- English
- Master's degree
- University
- Employee assistance programme
- Life insurance
Quick apply
Director of Service Delivery
WPP —London
- Hybrid work
- Continuous improvement
- Contracts
- Leadership
5d
Head of Delivery
UK Health Security Agency —London
- £70,797 - £85,436 a year
- Part-time
- Hybrid work
- Presentation skills
- Agile
- IT
9d
Strategic Delivery Lead – Operating Model Transformation & Organisation ...
BRE Group (Building Research Establishment) —Watford
- £60,000 - £80,000 a year
- Remote
- Travel
- AI
- Communication skills
- Free parking
11d
Lead Investigator
Financial Conduct Authority —London
- £60,700 - £96,600 a year
- Full-time
- Hybrid work
- Mentoring
- Annual leave
9d
Customer Service Transformation Director
Royal Mail Group —London
- Full-time
- Hybrid work
- Customer service
- In-person
- Leadership
- Annual leave
- Sick pay
4d
Director of Communications & Engagement
Home Office —London
- £120,000 - £150,000 a year
- Full-time
- Presentation skills
- Leadership
Programme & Service Delivery Directors
A.T.M Strategic Management Consulting —London
- £1,000 - £1,500 a day
- Full-time
- Master's degree
- Business development
- Bachelor's degree
Associate Director of Estates and Facilities
Brunel University —London
- Up to £87,715 a year
- Full-time
- Hybrid work
- Maintenance
- University
- Continuous improvement
- Annual leave
UK Family Activities Manager
Virgin Active —London
- Full-time
- Communication skills
- Annual leave
- Employee discount
Head of Customer Value
Hearst Media Services —London
- £67,500 - £72,500 a year
- Full-time
- Customer service
- Leadership
- Employee discount
Operations Manager
Online Lubricants Ltd —Barking and Dagenham
- Up to £45,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
6d
Director, Services
Department for Business and Trade —London
- £100,000 - £162,500 a year
- Full-time
- Presentation skills
- Leadership
- Communication skills
Global Managing Director - Consumer
Infopro Digital Services Limited —London
- Full-time
- Hybrid work
- Sales
- Leadership
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Team Leader - Strategic Sites
East Herts Council —Hertford
- £54,189 - £60,547 a year
- Leadership
- Communication skills
- Free parking
- Annual leave

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Programme Leader - EAP - University of East London

Malvern International Plc -
London

Quick apply

Job details

Permanent | Full-time
£44,974.95 a year

Benefits

Cycle to work scheme
Company events
Employee assistance programme
Transport links
Life insurance
Sick pay

Qualifications

English
Master's degree
Bachelor's degree
Leadership
Communication skills
Teaching

Full job description

Malvern’s Vision is to be a trusted global partner in education, delivering pathways, language experiences, and university services that transform lives and shape futures through innovation and collaboration, supporting our Mission to equip students for success through language experiences, university pathways, and career-focused learning, and help our partners grow through innovative education services.

Our company values are PASSION in that we are driven by a deep passion for education, inspiring students and partners to achieve excellence and success. EXPERTISE in our extensive experience in international education, we deliver trusted, cutting-edge support to students and partners. CREATIVITY in embracing fresh ideas and innovation, crafting dynamic learning experiences and tailored solutions for a changing world. CHANGE-MAKING to drive positive change through education, innovation, and a commitment to making a lasting impact on society and the environment. COLLABORATION to build strong partnerships and foster teamwork, creating a supportive environment where everyone can thrive.

We are seeking an experienced and dynamic individual to lead our EAP programme, supporting international students in their academic journey. This role is central to delivering high-quality education in Business that equips students with the academic knowledge and skills necessary for success in their degree programmes.

Working collaboratively across the Centre and University, you will ensure that our programmes not only support student success but also contribute to the recruitment, retention and progression of international students. You will lead a team of academic staff, ensuring consistent, high-quality delivery aligned with institutional goals and best practices in EAP.

Key Responsibilities

Oversee the overall Business programme, including progress tracking, and quality improvement
Lead and manage the delivery of Business academic programmes
Design, review, and enhance curricula to ensure alignment with student needs and institutional objectives
Provide academic leadership to teaching teams, fostering professional development and a culture of excellence
Oversee student assessment and marking processes, ensuring they are robust, fair, and supportive of student progression
Collaborate with the centre and university departments and services to support the broader academic and digital skills agenda
Monitor and evaluate programme effectiveness, implementing improvements based on feedback and data
Ensure compliance with internal policies and external regulatory requirements
Carry out objective setting and appraisals for lecturers
Explore and implement new technologies to enhance teaching and learning
Working with the Head of Learning & Teaching / Centre Director to monitor and evaluate programme performance, ensuring student satisfaction, retention, and attainment targets are met
Support students through mentoring, developmental guidance, and other support services
Prepare marking and second marking rota
Hold personal weekly progress/monitoring meetings with students
Prepare and upload materials on VLE
Oversee and manage the VLE section for the EAP modules and programme
Attend meetings as required
Write semester and annual module and programme reports
Plan and carry out peer observations and writing observation reports

Knowledge, Skills & Experience

A master’s with significant experience in a relevant subject area
Proven experience in teaching and assessing international students at undergraduate level
An ability to work autonomously
Patience, commitment and sensitivity to the needs of international pathway students
Strong leadership skills, with the ability to motivate and manage teaching teams
Demonstrable experience in Business and Management curriculum development and student assessment
Excellent organisational, planning, collaboration and communication skills
A collaborative approach, with experience working across departments or institutions
High proficiency in using technology to support teaching, learning, assessment and feedback
An ability to meet conflicting deadlines
A student-focused approach to teaching and learning
A strong commitment to equality, diversity and inclusion.

This job specification is not exhaustive and may involve the fulfilment of other duties as deemed required by the organisation.

Safeguarding

As part of our Safeguarding procedures, applicants are asked to note that:

references will be followed up;
all gaps in CVs must be explained satisfactorily;
proof of identity and (where applicable) copies of qualifications will be required;
reference requests will specifically ask whether there is any reason why candidates should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18;
appropriate suitability checks will be required prior to confirmation of appointment.

The successful applicant will be recruited subject to satisfactory DBS check and references.

Please be aware the classes will be delivered on campus, not online, so the applicant must be willing to travel to the site.

This role meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974. All applicants who are offered employment will be subject to a Disclosure and Barring Service check before the appointment is confirmed. This will include details of cautions, reprimands or final warnings as well as convictions.

Please submit your application to [email protected]

Pay: £44,974.95 per year

Benefits:

Company events
Cycle to work scheme
Life insurance
Sick pay
Transport links

Work Location: In person

Quick apply

Refine Your Search

service delivery director jobs in bow, gtl

Programme Leader - EAP - University of East London

Senior Programme & Service Delivery Directors

Programme Leader - Business - University of East London

Senior Director of Service Delivery

Head of Operations - Event Traffic & Crowd Management

Programme Leader - Heath Science - University of East London

Director of Service Delivery

Head of Delivery

Strategic Delivery Lead – Operating Model Transformation & Organisation ...

Lead Investigator

Customer Service Transformation Director

Director of Communications & Engagement

Programme & Service Delivery Directors

Associate Director of Estates and Facilities

UK Family Activities Manager

Head of Customer Value

Operations Manager

Director, Services

Global Managing Director - Consumer

Team Leader - Strategic Sites

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