Operations officer Work, Jobs in Braintree, Ess (with Salaries)

Complaints Officer
Civic Recruitment Limited —Braintree
- Full-time
- Customer service
- In-person
Quick apply
7h
Data Operations Officer
Alzheimer's Research UK —Cambridge
- £32,000 a year
- CRM software
- Microsoft Excel
- Salesforce
- Sick pay
2d
Junior Payments Executive
Its Lolly —Braintree
- From £25,000 a year
- Full-time
- Bachelor's degree
- Financial services
- In-person
- Free parking
Quick apply
School Operations Officer
Compass Schools —Colchester
- £24,579.32 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
14d
A320/1 Type Rated First Officers
Jet2.com and Jet2holidays —Stansted
- Full-time
- English
- Annual leave
[6408] Traffic Officer *including RRA*
National Highways —Whittlesford
- £37,762.50 - £39,262.50 a year
- Driving
5d
Training Officer
ABM —Stansted Airport
- Full-time
- Microsoft Office
- Organisational skills
- IT
Support Worker for Homeless Services
CHESS Homeless —Chelmsford
- £26,500 - £27,474 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
Quick apply
5d
Director of Operations
MPL Claims Management —Colchester
- Full-time
- Hybrid work
- Leadership
Quick apply
Traffic Management Operative 12AB 12D – Essex and London
H W Martin (Traffic Management) Ltd —Witham
- Weekend availability
- Communication skills
- Time management
- Free parking
- Employee assistance programme
Procurement Systems Lead
Global Marine Systems —Chelmsford
- Monday to Friday
- Hybrid work
- Microsoft Excel
- ERP systems
- Data analysis skills
Customs Compliance Analyst
Teledyne Technologies Inc. —Chelmsford
- Full-time
- Continuous improvement
- Computer skills
- Business
- Free parking
- Employee assistance programme
Mobile Security Officer (Basildon)
The Keyholding Company —Basildon
- £13.78 an hour
- Full-time
- Driving
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
Training Officer
ABM UK —Stansted
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Employee discount
Quick apply
Data Operations Executive
Alzheimer's Research UK —Cambridge
- £25,000 a year
- CRM software
- Customer service
- Salesforce
- Sick pay
2d
ARU Direct - Police Education Operations Administrator
Anglia Ruskin University —Chelmsford
- £25,000 - £29,000 a year
- Full-time
- No degree
1d
VacancyTitle: Local Authority Liaison Officer (Town Planner)
Northumbrian Water/Essex & Suffolk Water —Chelmsford
- Up to £45,300 a year
- Full-time
- Microsoft Office
- Driving
- No degree
- Annual leave
- Employee assistance programme
1d
HR People Partner
Breen & Associates - Results Through People —Bishop's Stortford
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Management
- English
- Master's degree
- Free parking
- Sick pay
Quick apply
1d
Customer Care Officer
United Infrastructure —Brentwood
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
Quick apply
Head of Mortgage Brokerage Operations
Active Mortgages —Chelmsford
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Management
- Travel
- Financial services
- Free parking
- Work from home
Quick apply
1d

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operations officer jobs near braintree, ess

Complaints Officer

Civic Recruitment Limited
Braintree

Quick apply

Job details

Full-time | Fixed term contract
7 hours ago

Qualifications

Customer service
GCSE
Complaint handling

Full job description

6-month contract role with a local authority

Summary

This 6-month contract role with a local authority is designed to lead and coordinate the effective management of complaints related to the Council's Waste and Recycling Collection Service. As a Complaints Officer, you will be responsible for investigating and responding to customer complaints, ensuring that issues are resolved promptly, professionally, and within agreed timescales. This role requires close collaboration with operational teams, gathering and analysing information, supporting vulnerable customers, and identifying opportunities for continuous service improvement through effective complaint monitoring and reporting.

Responsibilities

Investigate, manage, and resolve Stage 1 complaints related to Operations, Waste, and Recycling services within agreed service standards and timescales.
Gather, review, and analyse information from relevant departments to ensure accurate, comprehensive, and timely complaint responses.
Liaise with Waste Operations, Waste Minimisation and Sustainability teams, managers, and other stakeholders to obtain relevant evidence and information.
Ensure all issues raised by complainants are addressed in line with Council policies, procedures, legislation, and best practice guidelines.
Maintain accurate records of complaints, investigations, correspondence, outcomes, and supporting documentation on the Council's complaint management systems.

Requirements:

Essential Experience Required:
- Experience handling customer complaints, investigations, or customer resolutions within a busy customer-focused environment.
- Experience delivering excellent customer service to diverse customer groups, including vulnerable individuals.
- Experience communicating effectively through multiple channels, including telephone, email, and written correspondence.

Essential Qualifications Required:
- GCSE Grade C/4 or above (or equivalent) in English and Mathematics.
- Evidence of continuous professional development relevant to customer service, complaints handling, or administration.

Additional Information

Working hours: 37 hours per week.
Due to the nature of this role, the successful candidate will be required to work on-site, 5 days per week.
We work on a bi-weekly schedule.
The role closes on 27th July 2026, apply ASAP.

To lead and coordinate the effective management of complaints relating to the Council's Waste and Recycling Collection Service

Quick apply

Refine Your Search

operations officer jobs in braintree, ess

Complaints Officer

Data Operations Officer

Junior Payments Executive

School Operations Officer

A320/1 Type Rated First Officers

[6408] Traffic Officer including RRA

Training Officer

Support Worker for Homeless Services

Director of Operations

Traffic Management Operative 12AB 12D – Essex and London

Procurement Systems Lead

Customs Compliance Analyst

Mobile Security Officer (Basildon)

Training Officer

Data Operations Executive

ARU Direct - Police Education Operations Administrator

VacancyTitle: Local Authority Liaison Officer (Town Planner)

HR People Partner

Customer Care Officer

Head of Mortgage Brokerage Operations

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