Call center supervisor Work, Jobs in Bredbury, Eng (with Salaries)

Contact Centre Team Leader
Concentrix —Bredbury
- £27,120 a year
- Full-time
- Supervising experience
- Mentoring
- Training & development
Team Leader - Home Billing
Concentrix —Bredbury
- £1,300 - £26,900 a year
- Full-time
- Supervising experience
- Mentoring
- Training & development
9d
Telesales Team Leader
JLA —Manchester
- £34,500 a year
- Full-time
- Hybrid work
- Customer service
- Training & development
- Free parking
- Annual leave
Quick apply
Customer Services Team Leader
Mears Group —Manchester
- Up to £30,962.61 a year
- Weekend availability
- Hybrid work
- CRM software
- Conflict management
- Leadership
- Free parking
- Annual leave
8d
Out of hours Contact Centre Supervisor
MetroRod Ltd —Macclesfield
- £29,187 a year
- Full-time
- Supervising experience
- Leadership
- Communication skills
- Free parking
- Annual leave
Quick apply
4d
Customer Service Team Leader
LKQ Corporation —Trafford
- Full-time
- Training & development
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
10d
Coordination & Compliance Supervisor - Oldham
City Facilities Management (UK) —Oldham
- £33,113 a year
- Full-time
- Supervising experience
- Continuous improvement
- Organisational skills
Landlord Support Team Leader FTC 12 Months
National Residential Landlords Association —Manchester
- £37,152.00 - £37,152.10 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Annual leave
- Work from home
Quick apply

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call center supervisor jobs near bredbury, eng

Contact Centre Team Leader

Concentrix -
Bredbury

Apply Now

Job details

Full-time
£27,120 a year

Qualifications

Mentoring junior staff
Performance management
Supervising experience
Mentoring
Customer support
Professional development mentoring
Training & development
Leadership
Team motivation leadership
Communication skills

Full job description

Contact Centre Team Leader
Full-Time | 40 Hours per Week
Salary: £27,120 per year

Are you an experienced people leader who enjoys bringing out the best in others?

We’re looking for a Contact Centre Team Leader to lead, coach, and support a team of customer service advisors in a fast-paced environment. This is a great opportunity for someone who is passionate about people development, customer experience, and driving team performance.

As a Team Leader, you’ll play a key role in creating a positive, motivated team culture while helping your team achieve service and performance targets. If you’re confident managing day-to-day operations, handling escalations, and coaching individuals to success, we’d love to hear from you.

What you’ll be doing

Leading a high-performing team

Supervise the day-to-day performance of a team of contact centre advisors
Create a positive, supportive, and engaging team environment
Lead by example to encourage high standards and strong customer outcomes

Coaching and developing colleagues

Provide regular feedback, coaching, and one-to-one support
Identify development needs and help team members grow in confidence and capability
Support new starters and ongoing learning within the team

Managing performance and service delivery

Monitor KPIs, quality, and productivity metrics
Take action to improve performance where needed
Help ensure service levels and customer expectations are consistently met

Supporting daily operations

Manage escalations and help resolve customer or process issues
Work closely with other leaders and support functions
Contribute ideas to improve team performance and the customer experience

What we’re looking for

Leadership experience

Previous experience leading or supervising a team, ideally in a contact centre or customer service environment
A confident and motivating leadership style

Strong people skills

Excellent communication and interpersonal skills
Ability to coach, influence, and support a wide range of personalities

Organised and performance-focused approach

Able to prioritise workloads, manage competing demands, and stay calm under pressure
Comfortable working with targets, service levels, and performance measures

Positive mindset

Proactive, flexible, and solutions-focused
Passionate about delivering great service and helping others succeed

Why join us?

Make a real impact

Lead a team, shape performance, and influence the customer experience every day

Develop your career

Build your leadership experience in a busy and rewarding environment
Gain opportunities to grow and progress

Be part of a supportive team

Join a workplace that values collaboration, accountability, and continuous improvement

Ready to take the next step in your leadership career?
Apply now to join us as a Contact Centre Team Leader.

Apply Now

Refine Your Search

call center supervisor jobs in bredbury, eng

Contact Centre Team Leader

Team Leader - Home Billing

Telesales Team Leader

Customer Services Team Leader

Out of hours Contact Centre Supervisor

Customer Service Team Leader

Coordination & Compliance Supervisor - Oldham

Landlord Support Team Leader FTC 12 Months

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