VFAST Senior Solutions and Infra Engineer Role
Department: Engineering
Reports to: Group Operations Director
Location: Office based with regular travel to operational sites as required
Role Purpose
The VFAST Engineering Standards & Assurance Lead is responsible for defining, governing and continually improving the engineering standards that underpin the VFAST network.
Acting as the technical authority for VFAST Engineering, the role ensures every deployment, maintenance activity and infrastructure change is delivered consistently, safely and to the highest quality standards. Working closely with Engineering, Projects, Service Delivery, Commercial and Service Desk, the role provides technical governance, project support, quality assurance and operational planning while driving continuous improvement across the engineering function.
This is an in-house operational engineering role focused on owning how engineering is delivered rather than directly managing engineering teams.
Living Our Values
Pace
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Delivers practical improvements that increase engineering efficiency without compromising quality.
- Supports rapid delivery through clear standards and repeatable processes.
Excellence
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Champions engineering quality, governance and technical best practice.
- Sets the benchmark for consistent, high-quality engineering delivery.
Together
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Partners with Engineering, Projects, Service Delivery, Commercial and Service Desk to achieve shared outcomes.
- Builds collaborative ways of working that strengthen the entire engineering function.
Key Responsibilities
Engineering Standards & Governance
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Own and maintain engineering standards, build specifications and installation methodologies.
- Define standard designs, documentation and technical working practices.
- Ensure consistency across all park deployments, maintenance activities and infrastructure upgrades.
- Own engineering documentation, technical standards and operational procedures.
- Review emerging technologies and incorporate improvements into engineering standards.
Quality Assurance
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Own the engineering quality assurance framework.
- Conduct technical audits and quality inspections across installations and maintenance activities.
- Review completed works to ensure compliance with engineering standards.
- Identify recurring quality issues and implement corrective and preventative actions.
- Develop quality metrics and reporting to drive continual improvement.
Technical Authority
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Provide technical governance across engineering and infrastructure projects.
- Review and approve technical surveys, network designs and implementation plans.
- Provide final technical sign-off for complex installations and infrastructure changes.
- Support engineering teams during technically challenging deployments.
- Act as the escalation point for engineering standards and technical best practice.
Maintenance & Operational Planning
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Own preventative maintenance standards and assist with maintenance programmes.
- Develop lifecycle replacement plans for infrastructure and field equipment.
- Define maintenance priorities based on network risk and operational performance.
- Ensure maintenance activities are planned to minimise customer impact.
- Continually review operational data to improve network reliability and resilience.
Project & Delivery Support
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Support project teams throughout design, planning and implementation.
- Review technical solutions for feasibility, scalability and operational supportability.
- Ensure projects transition successfully into operational service.
- Produce engineering guidance for new products, technologies and deployment methods.
- Support acquisition integrations and network standardisation programmes.
Operational Excellence
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Define and continually improve engineering processes and workflows.
- Drive standardisation and simplification across engineering operations.
- Identify opportunities for automation and improved operational efficiency.
- Develop engineering KPIs, quality dashboards and performance reporting.
- Ensure engineering documentation remains accurate, current and accessible.
Collaboration
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Act as the engineering representative for Service Delivery, Projects, Commercial and Service Desk.
- Support planning for major park deployments and strategic infrastructure programmes.
- Work with Network Engineering to ensure operational standards align with core network architecture.
- Collaborate with Learning & Development to ensure technical standards are reflected in engineer training and competency frameworks.
Health, Safety & Compliance
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Ensure engineering standards comply with Health & Safety legislation and company policies.
- Embed Safe Systems of Work into all engineering standards and procedures.
- Support internal audits and regulatory compliance activities.
- Ensure engineering governance aligns with ISO standards and company quality management processes.
Please visit https://www.orbital.net for more information
