Customer it support manager Work, Jobs in Brigg, Lin (with Salaries)

First Line IT Support Analyst
British Garden Centres —Brigg
- Weekend availability
- Windows
- Microsoft Office
- Computer networking
- Free parking
- Employee discount
Quick apply
8d
Customer IT Support Manager
HBP Group —Scunthorpe
- £45,000 - £50,000 a year
- Full-time
- Management
- Mentoring
- Leadership
Quick apply
EHS Coordinator
ProAmpac —Brigg
- £15.38 - £16.41 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Flexible schedule
Quick apply
3h
IT Service Desk Technician (Full time)
F4 IT —Grimsby
- £26,232 - £32,789 a year
- Full-time
- English
- IT
- In-person
- Free parking
- Bereavement leave
Quick apply
10d
Junior Project Manager
iHus Group Ltd —Harworth
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Microsoft Office
- Travel
- Free parking
Quick apply
Alarm Handler
Anglian Water Services Ltd —Lincoln
- £33,764 a year
- 12 hour shift
- Microsoft Excel
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
10d
Sales Operations Manager
HBP Group —Scunthorpe
- £40,000 - £45,000 a year
- Full-time
- CRM software
- Sales
- Business development
Quick apply
Facilities Helpdesk Coordinator
Heron Foods —Kingston upon Hull
- £28,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Maintenance
- Employee discount
Quick apply
Regional IT Manager – England North
Teledyne Technologies Inc. —Lincoln
- Full-time
- CAD
- Windows
- IT
- Annual leave
- Employee assistance programme
Internal Recruiter
British Steel —Scunthorpe
- Up to £35,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Area Manager, CF
Amazon UK Services Ltd. —North Ferriby
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
Digital Client Devices Analyst (INTERNAL ONLY)
University of Lincoln —Lincoln
- From £33,002 a year
- Full-time
- Customer service
- University
- IT
8d
Retail Sales Assistant - Keyholder
The Works —Brigg
- 8 hour shift
- Hospitality
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
9d
Service Desk Analyst
Cranswick PLC —Brough
- Full-time
- Software troubleshooting
- Customer service
- IT
- Free parking
- Profit sharing
Quick apply
7d
IT Technician (12 months FTC)
Lincat —Lincoln
- £28,000 a year
- Full-time
- Computer Science
- Analysis skills
- Computer networking
Quick apply
Operations Manager, CF
Amazon UK Services Ltd. —North Ferriby
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
Trainee Hire Controller
Wernick Hire —Kingston upon Hull
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
Shift Manager
Five Guys UK —Lincoln
- From £32,470 a year
- Weekend availability
- Management
- IT
- Leadership
- Annual leave
- Employee assistance programme
Junior Service Delivery Manager
Ericsson —Beverley
- Computer Science
- Engineering
- English
Senior NOC Engineer
HBP Group —Scunthorpe
- £45,000 - £50,000 a year
- Full-time
- Scripting
- Leadership
Quick apply

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First Line IT Support Analyst

British Garden Centres -
Brigg

Quick apply

Job details

Full-time
8 days ago

Benefits

Free parking
Company pension
Employee discount

Qualifications

Microsoft Windows Server
Desktop support
Windows
Technical support
Microsoft Office
IT support
Computer networking
IT
Information Technology

Full job description

First Line IT Support Analyst

Location: Brigg Office

Contract Type: Permanent

Hours: 40 Hours Per Week, including some weekends

We are looking for a First Line IT Support Analyst to join our large Garden Centre Group, based at our Northern Head Office in Brigg. Reporting to the IT Manager, the successful candidate will provide day-to-day first line IT support across the business, helping users with hardware, software, printer, EPOS, network and Office 365 related issues.

This role would suit someone with at least one year’s experience in a first line IT support environment who is keen to develop their technical knowledge and gain wider exposure to business IT systems. The ideal candidate will be flexible, proactive and customer-focused, with a positive approach to problem solving and a willingness to support colleagues across multiple sites.

Duties include:

- Provide first line IT support to users across the business, responding to support requests by phone, remotely and in person where required.

- Diagnose and resolve hardware, software, printer and peripheral issues, escalating more complex problems where necessary.

- Set up, configure and maintain PCs, laptops, printers, scanners and other IT equipment for head office and garden centre users.

- Support the setup and maintenance of EPOS equipment, including tills, card terminals, scanners and handheld terminals.

- Carry out basic system administration tasks, including user account setup, password resets, permissions changes and routine housekeeping.

- Assist with the support and maintenance of the business network, helping to troubleshoot connectivity, Wi-Fi and basic infrastructure issues.

- Record, update and manage support tickets accurately, ensuring users are kept informed of progress and resolutions.

- Work with the wider IT team to support rollouts, upgrades, site projects and general improvements to IT services.

- Provide paid weekend support cover on a rota basis once full training has been completed.

Knowledge/experience required:

- A minimum of one year’s experience in a first line IT support, helpdesk or desktop support role.

- Good working knowledge of Windows operating systems, Microsoft Office applications and Office 365 administration.

- Experience setting up, configuring and troubleshooting PCs, laptops, printers, scanners and other common IT equipment.

- Basic understanding of networking, including Wi-Fi, IP addressing, connectivity issues and network hardware.

- Confident troubleshooting general IT issues, identifying root causes and providing clear, practical solutions to users.

- Experience supporting EPOS systems, tills, card terminals or handheld devices would be advantageous.

- Familiarity with ticketing systems and the importance of accurate call logging, prioritisation and user communication.

Personal Attributes:

- Motivated, enthusiastic and keen to develop technical knowledge within a busy IT support environment.

- Confident communicator with the ability to explain technical issues clearly to non-technical users.

- Able to work independently with minimal supervision, managing workload effectively and escalating issues when appropriate.

- Proactive and solutions-focused, with the initiative to investigate problems and identify practical improvements.

- A strong team player who is approachable, reliable and committed to providing a high standard of customer service.

What we offer:

We offer a competitive salary and benefits including pension contributions, up to 28 days’ holiday and staff discounts across all our brands including the Woodthorpe Leisure Park. If you would like to join our family run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.

To apply:

Please send in your CV and cover letter to: Jackie Argent – IT Operations Support – [email protected]

Applications close – 14th July 2026

Job Type: Full-time

Benefits:

Employee discount
Free parking

Experience:

Technical support: 1 year (preferred)
Basic networking: 1 year (preferred)
general IT trouble shooting: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer it support manager jobs in brigg, lin

First Line IT Support Analyst

Customer IT Support Manager

EHS Coordinator

IT Service Desk Technician (Full time)

Junior Project Manager

Alarm Handler

Sales Operations Manager

Facilities Helpdesk Coordinator

Regional IT Manager – England North

Internal Recruiter

Area Manager, CF

Digital Client Devices Analyst (INTERNAL ONLY)

Retail Sales Assistant - Keyholder

Service Desk Analyst

IT Technician (12 months FTC)

Operations Manager, CF

Trainee Hire Controller

Shift Manager

Junior Service Delivery Manager

Senior NOC Engineer

I want to receive the latest job alerts for customer it support manager in brigg, lin

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