Network support specialist Work, Jobs in Brighton, Eng (with Salaries)

IT Service and Support Analyst
OneFamily —Brighton
- £30,000 - £35,000 a year
- Full-time
- Microsoft Access
- Microsoft Office
- IT
12d
Senior TechOps Generalist
Octopus Energy Group —Brighton
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- IT
Quick apply
Medical Records Administrator
Spire Healthcare —Hove
- 8 hour shift
- Computer literacy
- Annual leave
- Employee assistance programme
Business Analyst
Adur & Worthing Councils —Worthing
- £42,839 - £46,142 a year
- Full-time
- Employee assistance programme
13d
Lead Policy Analyst
Pensions Regulator —Withdean
- £46,211 a year
- Hybrid work
- Presentation skills
- Communication skills
- Time management
- Annual leave
- Flexitime
13d
Account Management Specialist
HBX Group —Brighton
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
7d
Paralegal - Trusts & Tax
Mayo Wynne Baxter —Lewes
- Full-time
- Hybrid work
- Microsoft Excel
- Administrative experience
- IT
14d
Highways Operative
Octavius Infrastructure —Brighton and Hove
- Full-time
- Construction experience
Regional Employment Broker
Ministry of Justice —Arundel
- £50,001 - £60,001 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
14d
Senior Planning Officer (Policy)
Adur & Worthing Councils —Worthing
- £42,839 - £46,142 a year
- Full-time
- Employee assistance programme
Cyber Security Specialist
Virgin Atlantic —Crawley
- Full-time
- Hybrid work
9h
Inspector ATS (Operations)
Civil Aviation Authority —Gatwick Airport
- Up to £61,000 a year
- Full-time
- Presentation skills
13d
Specialty Doctor
Change Grow Live —West Sussex
- £92,575.07 - £103,849.41 a year
- Remote
- Travel
- IT
- Communication skills
- Annual leave
- Employee assistance programme
5d
Mental Health Support Coordinator
Southdown —Lewes
- £28,640 a year
- Annual leave
13d
Employment Specialist
Southdown —Brighton
- £28,640 a year
- Communication skills
- Annual leave
2d
IT Support Technician
Salutem Care & Education —Billingshurst
- £12.71 an hour
- Communication skills
- School
Product Manager
Servomex —Crowborough
- £70,000 - £90,000 a year
- Full-time
- Hybrid work
- Sales
- Engineering
- Bachelor's degree
- Annual leave
- Flexible schedule
11d
CYBER SECURITY ANALYST L3(CONTRACT)
Wipro Limited —Brighton
- Analysis skills
- APIs
- AI
6d
Payroll Specialist - 12 month FTC
BDO —Gatwick Airport
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
- Sick pay
Paralegal - Conveyancing
Mayo Wynne Baxter —Eastbourne
- Full-time
- Hybrid work
- Organisational skills
- Agile
- Communication skills

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IT Service and Support Analyst

OneFamily -
Brighton

Apply Now

Job details

Full-time
£30,000 - £35,000 a year
12 days ago

Qualifications

Desktop support
ITIL Certification
Microsoft Access
Microsoft Office
IT support
IT
Root cause analysis
Communication skills
Active Directory

Full job description

Are you a customer-focused IT professional who enjoys solving problems, improving services, and keeping business-critical technology running smoothly? We’re looking for an IT Service & Support Analyst to deliver high-quality technical support across our organisation.

In this varied role, you’ll provide 1st and 2nd line support, with agreed advanced troubleshooting across desktops, laptops, mobile devices, telephony, printing, business applications and end-user IT services.

You’ll help colleagues resolve incidents and service requests, support identity and access management activity, assist with security and audit requirements, and contribute to projects, disaster recovery and continuous service improvement, working with specialist technical teams where escalation is required.

Providing responsive IT support through telephone, face-to-face, Microsoft Teams, email, ticketing system and remote assistance channels.

Managing incidents, service requests, small changes and project tasks in line with agreed SLAs.
Supporting identity and access management processes, including starters, movers, leavers, access provisioning, permissions changes, access reviews and audit evidence.
Investigating recurring issues, supporting root cause analysis and identifying opportunities to improve first-time fixes.
Maintaining technical documentation, procedures and knowledgebase articles.
Supporting technology projects, security activity, audits, risk controls, disaster recovery and business continuity testing, working with specialist teams where required.
Working collaboratively with IT colleagues, stakeholders and third-party suppliers to deliver reliable, secure and customer-focused IT services.

At least two years’ experience in IT support, service desk, desktop support or identity and access management.

Strong troubleshooting skills across Windows, Microsoft Office, hardware, software and end-user devices.
Experience supporting identity and access management processes, including Active Directory, Microsoft Entra ID, access provisioning, access reviews and audit activity.
Good understanding of ITSM processes, including incident, request, change, problem, knowledge and continual service improvement practices.
Familiarity with endpoint management, service management tools, Microsoft 365 administration, mobile device management, telephony and network printing solutions, with the ability to work with specialist technical teams where escalation is required.

A well-organised, customer-focused approach with excellent communication skills across telephone, face-to-face, Microsoft Teams and written channels, with the ability to prioritise under pressure.

This is primarily an on-site role, with some flexibility to work remotely in line with the team rota and business needs.

Training or awareness in ITIL V3/4, customer service, service desk support, Microsoft 365 or basic identity and access management would be advantageous.

Why join us?

You’ll join a collaborative IT team where your technical expertise, initiative and commitment to service excellence will make a real impact. If you enjoy taking ownership, learning new technologies and helping people get the best from IT, we’d love to hear from you.

OneFamily are an award-winning financial services company, providing products and services that help modern families thrive.

We believe that finance isn’t just personal. Every decision you make affects the people you care about most. That’s why we believe in creating products for modern families: the dual parents, the divorced, the single parents, the live-in grandma and the mate that your kid calls ‘Uncle’ - whatever family means to you.

HR: [email protected]
Head Office Phone: 0800 373010
Head Office: 16-17 West St, Brighton BN1 2RL

Apply Now

Refine Your Search

network support specialist jobs in brighton, eng

IT Service and Support Analyst

Senior TechOps Generalist

Medical Records Administrator

Business Analyst

Lead Policy Analyst

Account Management Specialist

Paralegal - Trusts & Tax

Highways Operative

Regional Employment Broker

Senior Planning Officer (Policy)

Cyber Security Specialist

Inspector ATS (Operations)

Specialty Doctor

Mental Health Support Coordinator

Employment Specialist

IT Support Technician

Product Manager

CYBER SECURITY ANALYST L3(CONTRACT)

Payroll Specialist - 12 month FTC

Paralegal - Conveyancing

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