Services director Work, Jobs in Brighton, Eng (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Conversion Services Director
Fresh Egg —Worthing
- Full-time
- Hybrid work
- Presentation skills
- In-person
- Analytics
- Work from home
- Sick pay
Quick apply
Quality Assessor
Service Box Group Limited —Hove
- £26,500 - £30,000 a year
- Full-time
- Microsoft Word
- Analysis skills
- Continuous improvement
Quick apply
8d
Account Director
OCS Group —Crawley
- Remote
- Continuous improvement
- Budgeting
Quick apply
Governance Lead
1st Central —Haywards Heath
- Up to £46,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Writing skills
Company Manager
Brighton People's Theatre —Brighton and Hove
- £35,000 a year
- Part-time
- Management
- Research
- Human resources
- Annual leave
Quick apply
13d
PRT - Transitions Director
LegalAndGeneral —Brighton and Hove
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Communication skills
- Employee discount
Quick apply
Financial Accountant & Reporting Analyst
Ashtons Hospital Pharmacy Services Limited —Brighton
- £40,000 - £45,000 a year
- Full-time
- In-person
Quick apply
Patient Care Coordinator
Crystal Pathways —Brighton
- £25,420 - £30,000 a year
- Full-time
- Experience working with children
- Case management
- Data entry
- Store discount
- Employee discount
Quick apply
6d
General Manager
TeamSport —Brighton
- Weekend availability
- Recruiting
- Training & development
- Leadership
1d
Business and Operations Manager
Independent learning centre —East Grinstead
- £34,000 - £38,000 a year
- Part-time
- School
- Marketing
- Free parking
- Sick pay
Quick apply
7d
PRT - Transitions Director
Legal & General Investment Management —Hove
- Hybrid work
- Project management
- Presentation skills
- Communication skills
- Employee discount
General Sales Manager
Richmond Motor Group —Bognor Regis
- Up to £85,000 a year
- Full-time
- In-person
- Training & development
- Leadership
- Free parking
- Store discount
Quick apply
7d
Director, Partner and Value Enablement
Sovos Compliance —Brighton
- Remote
- Sales
- Travel
- Recruiting
Quick apply
12h
Operations / Service Director
Telecom Acquisitions Ltd. —Horsham
- Up to £90,000 a year
- Full-time
- Continuous improvement
- AI
- Leadership
- Free parking
- Employee discount
Quick apply
PRT - Transitions Team Manager
LegalAndGeneral —Brighton and Hove
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Team management
- Employee discount
Quick apply
Centre Operations Manager (part-time)
Land Securities —Brighton
- Part-time
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
12d
Global Head of Supply Chain
Servomex —Crowborough
- £100,000 - £130,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Master's degree
- Continuous improvement
7d
Office Administrator
Whytecliffe Limited —Hove
- £14.02 an hour
- Part-time
- Microsoft Word
- Nursing home
- Writing skills
- Annual leave
Quick apply
PCN Manager
Willow Green Surgery —Littlehampton
- £40,000 - £45,000 a year
- Full-time
- Microsoft Outlook
- Continuous improvement
- Team management
Quick apply
12d

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services director jobs near brighton, eng

Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

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Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

services director jobs in brighton, eng

Sr.Dir,Patient Experience

Conversion Services Director

Quality Assessor

Account Director

Governance Lead

Company Manager

PRT - Transitions Director

Financial Accountant & Reporting Analyst

Patient Care Coordinator

General Manager

Business and Operations Manager

PRT - Transitions Director

General Sales Manager

Director, Partner and Value Enablement

Operations / Service Director

PRT - Transitions Team Manager

Centre Operations Manager (part-time)

Global Head of Supply Chain

Office Administrator

PCN Manager

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