Ticket manager Work, Jobs in Brighton, Eng (with Salaries)

Global Customer Experience Manager
The GelBottle Inc. —Brighton
- Hybrid work
- Leadership
- Employee discount
Quick apply
Business Development Manager
Capital on Tap —Brighton
- £30,000 - £38,000 a year
- Sales
- In-person
Marketing Manager
Restaurant Associates —Brighton
- £43,000 a year
- Full-time
- Hospitality
- Food service
- Communication skills
- Employee discount
Team Leader - Southern
Department for Work and Pensions —Brighton and Hove
- £32,137 - £37,016 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
11d
Contract Supervisor - Lewes
Glendale Countryside Ltd —Lewes
- £33,500 a year
- Full-time
- Driving
- IT
- Leadership
- Annual leave
- Employee discount
Marketing Project Manager
Infront —Brighton
- £30,000 - £35,000 a year
- Hybrid work
- Hospitality
- Customer service
- Microsoft Office
- Annual leave
- Flexitime
Deputy Director, Head of Development
Brighton College —Brighton
- £58,000 - £63,000 a year
- Weekend availability
- Analysis skills
- Travel
- IT
9d
Duty Manager - Full Time - Stanley Deason Sports Centre
Freedom Leisure —Brighton
- Up to £26,236 a year
- Full-time
- Customer service
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
12d
1st Assistant Manager
Wahaca —Brighton
- £40,000 a year
- Full-time
- Restaurant
- School
Deputy Director, Head of Parent and Alumni Engagement
Brighton College —Brighton
- £58,000 - £63,000 a year
- Weekend availability
- English
- Analysis skills
- Travel
9d
Free People Assistant Visual Manager - Brighton, UK
Free People —Brighton
- Nights as needed
- Bar
- Annual leave
- Employee assistance programme
Senior Digital Marketing Manager
The GelBottle Inc. —Brighton
- Hybrid work
- Merchandising
- Mentoring
- Employee discount
Quick apply
Sales and Ticketing Manager
Worthing Theatres and Museum —Selden
- £28,957 - £33,452 a year
- Weekend availability
- Customer service
- APIs
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
3d
Senior Technical SEO Manager
MPB —Brighton
- Full-time
- Hybrid work
- SQL
- Agile
- Python
- Annual leave
- Employee assistance programme
Quick apply
Academy Executive (Maternity Cover)
The GelBottle Inc. —Brighton
- Hybrid work
- Microsoft Office
- Employee discount
Quick apply
9d
Forest School Lead
Storal —Hove
- Up to £14.50 an hour
- Part-time
- School
- Employee discount
- Sick pay
Quick apply
Business Support Officer
Brighton & Hove City Council —Hove
- £29,064 - £31,022 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Junior Project Manager
Metricell Limited —Horsham
- £30,000 - £37,000 a year
- Full-time
- Engineering
- Microsoft Office
- Project management
- Free parking
- Annual leave
Quick apply
10d
Minibus Driver (Term-time)
Brighton College —Brighton
- £15.63 an hour
- Full-time
- Communication skills
- School
- Time management
Dual Fuel Smart Meter Engineer
Utilita Field Services Limited —Brighton
- £38,993 a year
- Overtime
- Annual leave
3d

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Global Customer Experience Manager

The GelBottle Inc. -
Brighton

Quick apply

Job details

Benefits

Season ticket loan
Company pension
Company events
Employee discount
Sabbatical
Enhanced maternity leave
Car scheme

Qualifications

Zendesk
Leadership

Full job description

About the role

The GelBottle Inc. is on an exciting growth journey, and we're looking for a Global Customer Experience Manager to be part of our vibrant, founder-led company. If you're passionate about working in a fast-paced environment and eager to contribute to a diverse portfolio of B2B and B2C brands, this is your chance to make a significant impact!

As our Global Customer Experience Manager, you’ll lead Customer Experience across the UK and US, raising the bar for how we support our customers worldwide.

This is a brand new role, created as part of our growth, with real opportunity to shape how Customer Experience looks and feels at TGB. You’ll take ownership of a team of 6, leading and developing them while introducing new ideas, improving processes, and building ways of working that help the team run smarter and more efficiently as we scale.

Your role:

Lead and develop a global Customer Experience team of 6 across the UK and US, whilst these are our central hubs we support customers worldwide.
Take full ownership of how Customer Experience runs day-to-day- driving performance and results.
Coach, support and grow your team through regular 1:1s, feedback and development planning.
Build a strong, connected team culture across regions.
Shape and improve how we work- introducing smarter processes, tools and ways of supporting customers.
Set clear standards for service, tone of voice and how we show up across every customer interaction.
Plan workloads and resources to keep things running smoothly, even during busy periods.
Act as the go-to for complex or high-impact customer issues, finding the right balance between customer needs and the business.
Use data and insight to spot trends, solve problems and keep improving the experience.
Work closely with departments across the business, bringing the voice of the customer into everything we do.

About you:

We’re looking for an experienced Customer Experience leader who’s confident managing teams in fast-paced, multi-location environments. You’ll be great at developing people, improving processes and connecting teams.

You will have:

Proven experience leading a Customer Experience team in a fast-paced environment, ideally e-commerce, retail, beauty or wellness.
Strong people leadership skills, with a focus on coaching, development and performance.
Experience managing teams across multiple locations or regions.
Confident building and improving processes that scale as a business grows.
Clear, confident communicator- both written and verbal.
Strong problem-solving skills with the ability to make sound, quick decisions.
Hands-on experience with CX platforms such as Zendesk, Freshdesk or Front.
Understanding of CX metrics such as CSAT, SLAs or similar frameworks.

Why TGB?

At TGB, we’re driven by passion and dedication to become a leader in our industry. What sets us apart is our founder-led approach, fostering a close-knit and supportive culture where teamwork and fun go hand in hand. We truly value every team member's contributions and offer a range of rewards and recognition to celebrate your achievements.

What we can offer you:

Hybrid working

Yearly company bonus

£1,000 yearly personal development fund

5 'study days' a year

25 days holiday + bank holidays

'Daisy days' (extra 2 days off throughout the year)

️ Holiday purchase scheme (+5 days)

Birthday bonus (after one years’ service)

Enhanced maternity Leave

Long service award (additional holiday allowance)

3 month’s sabbatical offered upon 3 years’ service

Healthcare cash plan (via. Health Shield)

Electric car lease scheme (via. salary sacrifice)

Discount on spa treatments and consumer products

Life assurance + pension scheme

Regular funded company events

Season ticket loan

What happens next?

1. Apply!

2. Screening call with our Talent team (30min)

3. Interview with hiring manager (1hr)

4. Practical interview (Brighton HQ 1.5 hr)

Please note: We may close this role early if we find the right person sooner than expected - so if you're interested, we want to hear from you soon.

Quick apply

Refine Your Search

ticket manager jobs in brighton, eng

Global Customer Experience Manager

Business Development Manager

Marketing Manager

Team Leader - Southern

Contract Supervisor - Lewes

Marketing Project Manager

Deputy Director, Head of Development

Duty Manager - Full Time - Stanley Deason Sports Centre

1st Assistant Manager

Deputy Director, Head of Parent and Alumni Engagement

Free People Assistant Visual Manager - Brighton, UK

Senior Digital Marketing Manager

Sales and Ticketing Manager

Senior Technical SEO Manager

Academy Executive (Maternity Cover)

Forest School Lead

Business Support Officer

Junior Project Manager

Minibus Driver (Term-time)

Dual Fuel Smart Meter Engineer

I want to receive the latest job alerts for ticket manager in brighton, eng

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