Rental manager Work, Jobs in Brighton, Esx (with Salaries)

Customer Service Officer
ABM —Brighton
- £13.88 an hour
- Part-time
- Front desk
- Annual leave
- Employee assistance programme
Customer Service Officer
ABM UK —Brighton
- £13.88 an hour
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Agent - Brighton
SIXT UK —Brighton
- £30,784 a year
- Weekend availability
- Sales
- Customer service
- English
- Free parking
- Paid training
Quick apply
Sales and Fleet Executive- Brighton
SIXT UK —Brighton
- £30,784 a year
- Weekend availability
- Sales
- Customer service
- English
- Free parking
- Paid training
Quick apply
11d
Prep Supervisor – Vision & Media
Creative Technology —Crawley
- Maintenance
- Quality control
- Mentoring
Finance Business Partner
Brighton Dome & Festival —Brighton
- £40,800 a year
- Full-time
- Budgeting
- Annual leave
- Employee assistance programme
Quick apply
Check In Agent - Gatwick Airport
SIXT UK —Crawley
- From £28,766.77 a year
- Full-time
- Analysis skills
- Communication skills
- Free parking
- Paid training
Quick apply
11d
Barista - Store# 12525, SAINSBURY-HAYWARDS H
Starbucks —Haywards Heath
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Barista - Store# 12310, EAST GRINSTEAD - SAI
Starbucks —East Grinstead
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Assistant Client Accountant
Ashdown Phillips & Partners —Nutley
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
12d
Deputy Room Leader
Brighton & Hove City Council —Brighton
- £14.59 an hour
- Full-time
- Experience working with children
- Preschool
- Presentation skills
- Employee discount
3d
Senior Utility Surveyor
Vision Survey Ltd —Crawley
- Overtime
- Mentoring
- Training & development
- Leadership
- Employee discount
- Life insurance
Quick apply
Apprentice Nursery Assistant
Brighton & Hove City Council —Brighton
- £24,521.22 a year
- Full-time
- Experience working with children
- Presentation skills
- School
- Employee discount
11d
Prep Engineer
NEP Group Inc. —Crawley
- Full-time
- In-person
Quick apply
Electronic Service Engineer - Fixed Term
NEP Group Inc. —Crawley
- Organisational skills
Quick apply
Electronics Service Engineer
NEP Group Inc. —Crawley
- Full-time
- Organisational skills
Quick apply
Early Years Practitioner
Brighton & Hove City Council —Hove
- £14.13 an hour
- Full-time
- Experience working with children
- Presentation skills
- Communication skills
- Employee discount
1d
Quantity Surveyor
Vision Survey —Crawley
- Full-time
- Hybrid work
- Writing skills
- Analysis skills
- Contracts
- Employee discount
- Life insurance
Quick apply
Technical Support Engineer – Full Time | Competitive Salary | Depending on Experience
Power Electrics —East Grinstead
- Full-time
- Mentoring
- Communication skills
- Referral programme
2d

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Customer Service Officer
ABM UK —Brighton
To deliver high quality service to our customers in person, by telephone and by e-mail, as per the Shopping Centre customer service mission statement – “Working…
£13.88 an hour
Quick apply
Customer Service Officer
ABM —Brighton
To deliver high quality service to our customers in person, by telephone and by e-mail, as per the Shopping Centre customer service mission statement – “Working…
£13.88 an hour

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Customer Service Officer

ABM -
Brighton

Apply Now

Job details

Part-time
£13.88 an hour

Benefits

Annual leave
Employee assistance programme
Employee discount

Qualifications

Premises locking and securing procedures
Complaint handling
Lock and unlock routines
Front desk
Customer interaction

Full job description

Description

LOCATION: Churchill Square Shopping Centre, Brighton BN1 2RG

SHIFT PATTERN: 4 ON 4 OFF, 30 hours per week

PAY RATE: competitive

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

OVERVIEW OF JOB DESCRIPTION

Churchill Square Shopping Centre is Brighton’s main shopping complex and is in the heart of Brighton benefitting from easy commuting from the city centre and surrounding areas, it offers discounted benefits from certain retailers. As part of the ABM security team, you will also benefit from full uniform with an annual refresh, access to Perkbox employee benefit scheme which includes discounted e-vouchers for most retailers, including Gyms, holidays, and car rentals to name a few, it also offers employee assistance program which hosts 24/7 365 independent support for all colleagues. This position is for a Part Time Customer Service Advisor working an average of 25.5 hours per week, on a four-on-four-off rolling rota, at £13.88 per hour. Annual leave is calculated on a pro-rata basis including public holidays.

Online E learning is readily available which supports our comprehensive Learning & Development programmes offered to all ABM colleagues. Full training and induction programme for all colleagues with a one team approach this is a fantastic opportunity to join our team.

Churchill Square Shopping Centre Advisors are responsible for the safety and welfare of members of the public who visit the Centre, to ensure that they have a pleasant shopping experience without fear of any incidents occurring which may affect that experience.

They are also responsible for ensuring that assistance is afforded to all customers who visit Churchill Square.

Main Duties & Responsibilities:

To deliver high quality service to our customers in person, by telephone and by e-mail, as per the Shopping Centre customer service mission statement – “Working together to provide the best possible Customer Experience.”

To provide customers and all other visitors information about and assistance with the following:

The Shopping centre facilities and retailers

Job vacancies in the Shopping Centre

Centre car parking information and tariffs

Manging the collect plus service the desk offers.

Promote and sell the Gift Cards- processes card payments and keep precise record of sales and transactions

Forthcoming events within the centre and local area.

Additional services offered by the Shopping Centre, for example Shopmobility.

Brighton City Centre facilities

Community services in the locale

Local transport information and schedules

Directions to/information about local tourist attractions

To deal with customers in a professional manner, offering an immediate solution whenever possible to the customer and passing relevant comments to Centre Management.

To deal with customer complaints in the same manner as above.

Answering the phones.

Assisting with various Admin tasks

Dealing with lost/found property.

Passing on information to Security in relation to incidents within the Centre

Reporting defects/spillages within the Centre.

Administrative Tasks- Under direction from the Centre Managers.

To communicate and liaise effectively and accurately all relevant information to Tenants, Centre managers and Security.

Working as part of a team providing customer service support where required.

Ensuring that information displayed is kept up to date. Stocks and supplies of relevant material are re-ordered as appropriate.

Updating the Job Vacancies list daily.

Typing, filing and administration to support the operation of CSD and the Centre Management Team as appropriate.

Collecting and providing feedback to the Centre Management on visitor comments, including written reports

Maintaining accurate and computerised databases on all necessary information regarding the centre and other relevant resources.

Using and maintain spreadsheets to up-date statistical data and performance monitoring information as required by the Centre Management Team.

Understanding the buildings unlocking and locking up procedures and assist if necessary

To assist in emergency situations

Managing the photocopying for the tenants

Undertake learning and development activities, such as attending training events.

Work with the Centre Management Team in conducting surveys for the CSD service and similar customer service activities

Support retailers by developing and building relationships

Log and update Centre Faults

To work alongside colleagues, contractors, and customers in a pleasant and co-operative manner.

To ensure the CSD desk is well-presented, tidy, looks professional and is welcoming to all customers.

The items itemised above do not touch on all the issues which may call for your attention, and from time to time you will be expected to complete additional tasks reasonably by the Centre Management Team.

Person Specification:

Promote a clean and safe working environment by ensuring all tasks are conducted in line with company policies and procedures.

Have strong customer service skills.

Ensure all health and safety procedures are applied in complying with legislation and company policy and procedure.

Maintain critical standards for professionalism, service, speed, and quality assurance.

Adhere with new policies and procedures to ensure that a respectful workplace exists.

Essential

Sound communications skills.

Desirable

Good Customer Service

Must be able to respond effectively to urgent customer requests

Must have attention to detail

Ability to demonstrate flexibility and adapt to change

Apply Now

Refine Your Search

rental manager jobs in brighton, esx

Customer Service Officer

Customer Service Officer

Customer Service Agent - Brighton

Sales and Fleet Executive- Brighton

Prep Supervisor – Vision & Media

Finance Business Partner

Check In Agent - Gatwick Airport

Barista - Store# 12525, SAINSBURY-HAYWARDS H

Barista - Store# 12310, EAST GRINSTEAD - SAI

Assistant Client Accountant

Deputy Room Leader

Senior Utility Surveyor

Apprentice Nursery Assistant

Prep Engineer

Electronic Service Engineer - Fixed Term

Electronics Service Engineer

Early Years Practitioner

Quantity Surveyor

Technical Support Engineer – Full Time | Competitive Salary | Depending on Experience

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