Technical support Work, Jobs in Brigstock, Nth (with Salaries)

Network Administrator
Microbyte —Peterborough
- £30,000 - £40,000 a year
- Full-time
- In-person
Quick apply
7d
Help Desk Engineer
PCS Business Systems —Kettering
- Communication skills
- Time management
Technical Support Manager - Aprolis UK
Monnoyeur —Corby
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Business development
Technical Support Engineer
Sugabyte —Peterborough
- £20,000 - £30,000 a year
- CRM software
- Writing skills
- English
Coalition Support Service Desk Technician
General Dynamics Information Technology —Molesworth
- £29.52 - £31.51 an hour
- Weekend availability
- Remote
- Computer literacy
- Bachelor's degree
- Travel
Sr Desktop Support Technician - TS/SCI – RAF Molesworth UK
General Dynamics Information Technology —Molesworth
- £33.97 - £35.19 an hour
- Bachelor's degree
- Travel
- No travel
Help Desk Service Coordinator
Mencap —Peterborough
- £39,226 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
9d
Administrator Deskside Services
HCLTech —Northampton
- £30,000 - £35,000 a year
- Rotating shift
- Computer Science
- Customer service
- In-person
Quick apply
Technical Support Engineer - Stamford, UK
Avtron Power Solutions LLC —Stamford
- From £40,000 a year
- Overtime
- Continuous improvement
- Organisational skills
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
Service Desk Co-ordinator
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
Quick apply
Applications Support Technician - Level 1
ASSA ABLOY —Olney
- Communication skills
9d
National Technical Support, PMLS, UK
Mindray —Peterborough
- Computer literacy
- Engineering
- Maintenance
Help Desk - Squad Lead
Mencap —Peterborough
- £72,291 a year
- Continuous improvement
- Travel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
1d
2nd Line Support Technician
dbfb Ltd —Northampton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Maintenance
- Continuous improvement
- Mentoring
Quick apply
Desktop Support Engineer
Getronics —Wellingborough
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
Service Desk Analyst (4 Month Contract)
Taylor Rose —Peterborough
- Communication skills
7d
Network Administrator (Net Admin)
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
Quick apply
1st/2nd Line IT Support Engineer
Microbyte Solutions Ltd —Peterborough
- Full-time
- SharePoint
- Computer skills
- Communication skills
Quick apply
22h
Learning Management System Administrator
Cambridgeshire Fire and Rescue —Huntingdon
- £26,403 - £28,142 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Travel
- Free parking
- Store discount
Quick apply
3d
IT Service Desk Analyst
Carter Jonas —Peterborough
- Full-time
- Microsoft Outlook
- SharePoint
- Time management
- Annual leave
- Referral programme

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Network Administrator

Microbyte
Peterborough

Quick apply

Job details

Permanent | Full-time
£30,000 - £40,000 a year
7 days ago

Qualifications

Microsoft Windows Server
Technical troubleshooting
Driving Licence
Client engagement
Stakeholder liaison
Network infrastructure
Virtualisation
Risk management
Relationship management
Technical writing
IT strategy alignment
Root cause analysis
Technical roadmaps
Help desk

Full job description

Microbyte is looking for someone who genuinely cares about how their clients' IT environments are run. Not just whether things are working today, but whether they're built properly, documented correctly, and improving over time. Someone who builds real relationships with the people they support, earns their trust, and becomes the person clients turn to when they want honest advice on what to do next.

This isn't a traditional network engineering role, and it isn't a pure account management role either. It sits in the space between the two. You've likely come from a service desk background, reached around 2nd line, and found yourself naturally gravitating toward the clients who needed more than a ticket resolved. You'll have picked up a good working knowledge of IT infrastructure along the way, but what sets you apart is your ability to translate that knowledge into something useful for the people on the other side of the table.

Are you the kind of person who spots a recurring problem and wants to fix it properly, not just close the ticket?
Do you enjoy building genuine working relationships with clients and understanding how their business actually operates?
Have you been looking for a role where your technical knowledge and your people skills matter equally?

This is a role with real ownership. You'll carry a portfolio of clients and be responsible for the technical health, documentation, and ongoing improvement of their environments. You'll be their escalation point, their trusted advisor, and the person who keeps their IT strategy moving in the right direction. You'll visit sites, understand how businesses work from the inside, and bring that understanding back into everything you do.

At Microbyte, we pride ourselves on providing cutting-edge technologies with a fast-paced team of forward thinkers. If you see yourself being involved in an ever-growing MSP with friendly, collaborative offices in the UK, UAE and US, then this could be the role you're looking for.

Duties and Responsibilities

Own the technical relationship for a portfolio of 5 to 20 clients, acting as their primary point of escalation and technical contact
Carry out regular site visits to assess standards, meet stakeholders, and build a genuine understanding of each client's environment
Develop and maintain accurate documentation, including network diagrams, system records, and asset information
Collaborate with Virtual IT Directors to shape and agree on client IT strategy and long-term roadmaps

Work with the service desk and engineering teams to ensure recurring issues are resolved at the root, not just managed

Assist with hardware and software specifications to ensure client procurement decisions are sound and consistent
Coordinate with Professional Services on project implementations, bridging the gap between ongoing support and project delivery
Hold the standard. Conduct regular checks against Microbyte's client standards and drive remediation where gaps exist
Identify and flag risks in client environments before they become incidents
Support client relationships with clear, confident communication at all levels, from end users to senior stakeholders

Required Experience / Skills

Proven experience at 2nd line IT support level or above
Strong technical foundation across Microsoft 365, networking, Windows Server, and client infrastructure
A natural relationship builder, confident, personable, and able to earn trust quickly
Clear and concise communicator, comfortable speaking with both technical teams and non-technical clients
Organised and thorough, with an instinct for documentation and keeping things in order
A process-driven mindset with genuine curiosity about how businesses work and how IT can improve them
Comfortable working independently and managing your own time across a varied client portfolio
Full UK driving licence required, pool cars available

Desirable

Familiarity with virtualisation (VMware, Hyper-V), Active Directory, Entra ID, VoIP, and backup platforms
Experience in an MSP environment is a strong advantage

Location & Hours

Full time, office-based at our Peterborough Head Office. Monday to Thursday: 08:45 to 17:30 | Friday: 08:00 to 17:30 Salary: £30,000 to £40,000 dependent on experience.

Pay: £30,000.00-£40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in brigstock, nth

Network Administrator

Help Desk Engineer

Technical Support Manager - Aprolis UK

Technical Support Engineer

Coalition Support Service Desk Technician

Sr Desktop Support Technician - TS/SCI – RAF Molesworth UK

Help Desk Service Coordinator

Administrator Deskside Services

Technical Support Engineer - Stamford, UK

Service Desk Co-ordinator

Applications Support Technician - Level 1

National Technical Support, PMLS, UK

Help Desk - Squad Lead

2nd Line Support Technician

Desktop Support Engineer

Service Desk Analyst (4 Month Contract)

Network Administrator (Net Admin)

1st/2nd Line IT Support Engineer

Learning Management System Administrator

IT Service Desk Analyst

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