Centre agent Work, Jobs in Bristol, Eng (with Salaries)

Customer Service Agent
IVC —Bristol
- £26,992.14 a year
- Hybrid work
- Customer service
- Communication skills
- Time management
- Free parking
- Annual leave
Customer Experience Agent
CitySprint —Bristol
- £26,811.20 a year
- Full-time
- Microsoft Office
- Communication skills
- Time management
- Annual leave
Quick apply
5d
Scheduling Agent
Serco Group —Bristol
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
4d
Office Manager
Robin King Estate Agents —Bristol
- £30,000 - £40,000 a year
- Full-time
- CRM software
- Social media management
- Microsoft Office
- Annual leave
Quick apply
Guest Service Agent
Hampton by Hilton —Bath
- Weekend availability
- Bilingual
- Hospitality
- Hotel
- Employee discount
Quick apply
Customer Success Manager
Spruce —Bristol
- £50,000 - £72,000 a year
- Full-time
- Hybrid work
Quick apply
Commercial Associate
Spruce —Bristol
- £50,000 - £72,000 a year
- Full-time
- Hybrid work
Quick apply
Senior Branch Manager - Bristol City Centre
SIXT —Bristol
- From £37,000 a year
- Management
- Sales
- Customer service
- Free parking
- Paid training
Quick apply
5d
Environmental Health Officer x 2
Newport City Council —Newport
- £30,000 - £46,142 a year
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Free parking
- Annual leave
Sales Executive: Content Distribution and Games Licensing
Aardman —Bristol
- Hybrid work
- Organisational skills
3d
Progress Coach
Study Group —Bath
- £26,520 a year
- Full-time
- Administrative experience
- Bachelor's degree
Quick apply
CASS Specialist
Wealthtime —Bath
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Communication skills
5d
Associate (Construction - NQ)
Michelmores LLP —Bristol
- Call to connect
Kitchen Porter
Apex Hotels Ltd —Bath
- £12.92 an hour
- Weekend availability
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
13d
Lead Digital Assurance Engineer
Babcock International —Bristol
- Full-time
- Hybrid work
- Engineering
- No degree
- AI
- Annual leave
- Employee assistance programme
Quantity Surveyor
Fulkers Bailey Russell —Bristol
- Full-time
- Hybrid work
- Microsoft Outlook
- Contracts
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
Solutions Architect
Michelmores LLP —Bristol
- Call to connect
- Azure
- SQL
- JavaScript
Senior Quantity Surveyor
Fulkers Bailey Russell —Bristol
- Full-time
- Hybrid work
- Leadership
- Employee assistance programme
Quick apply

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Customer Service Agent

IVC -
Bristol

Apply Now

Job details

£26,992.14 a year

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Company events
Employee assistance programme
Employee discount

Qualifications

Customer service
Communication skills
Time management

Full job description

Customer Service Advisor

Pet Drugs Online - Keynsham, Bristol

Hybrid working - minimum 3 days per week on site

At Pet Drugs Online, our people are at the heart of everything we do. As one of the UK’s largest and most trusted suppliers of veterinary medicines and pet products, we’re passionate about helping pet owners access the products they need while delivering an outstanding customer experience.

Part of the IVC Evidensia family, we combine the scale and stability of a leading veterinary organisation with the culture of a fast-moving, customer-focused business.

We are seeking a Customer Service Advisor to join our friendly and supportive team in Keynsham. This is an excellent opportunity for someone who enjoys helping customers, solving problems and delivering exceptional service across multiple communication channels.

How You’ll Make a Difference

As a Customer Service Advisor, you’ll be the first point of contact for many of our customers, helping them navigate their orders, resolve queries and receive the support they need.

You’ll work across phone, live chat, email and social media channels, ensuring every interaction is handled professionally, efficiently and with a customer-first mindset.

Working Pattern

Hybrid working with a minimum of 3 days per week in our Keynsham office

Weekly alternating shifts:

8:00am – 4:30pm

8:45am – 5:15pm

Current Saturday rota of 1 in every 3 Saturdays

Key Responsibilities

Handling inbound customer sales and service enquiries

Supporting customers via telephone, email, live chat and social media channels

Helping customers register online and process orders

Liaising with suppliers regarding collections, deliveries and product queries

Communicating order updates, delays and delivery information

Investigating and resolving customer complaints professionally and efficiently

Maintaining accurate customer records and documentation

You Might Be a Great Fit If...

We’re looking for a customer-focused individual who enjoys working in a fast-paced environment and takes pride in delivering excellent service. You’ll bring:

Experience working within a customer service or contact centre environment

Strong communication and interpersonal skills

Excellent problem-solving and time management abilities

Experience managing performance against KPIs

A results-driven approach with a commitment to quality service

The ability to adapt to changing priorities and customer needs

A supportive and collaborative approach to teamwork

Confidence working independently while contributing positively to the wider team

How We’ll Support You

At Pet Drugs Online, we’re committed to supporting your development and wellbeing. When you join us, you’ll benefit from:

A supportive and collaborative team environment

Ongoing learning and development opportunities

Clear progression pathways within customer service and wider business functions

A values-led culture focused on customer care, teamwork and continuous improvement

A dog-friendly office environment

What We Offer Our Team

5 weeks’ annual leave plus bank holidays

Additional holiday entitlement with length of service

Your birthday as a paid day off

Hybrid working arrangements

Company pension scheme (Employee 5% / Employer 3%)

Healthcare Cash Plan

Employee Assistance Programme and wellbeing support

Family-friendly policies

Cycle to Work scheme

Staff discounts on products and veterinary services

Access to employee discounts and cashback offers

Free parking

Regular engagement activities and company events

Dog-friendly workplace

We’re committed to supporting our people through career development opportunities, wellbeing initiatives and a culture where everyone can thrive.

Whether you're building your customer service career or looking for your next challenge, Pet Drugs Online offers the support, opportunity and community to help you grow.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

centre agent jobs in bristol, eng

Customer Service Agent

Customer Experience Agent

Scheduling Agent

Office Manager

Guest Service Agent

Customer Success Manager

Commercial Associate

Senior Branch Manager - Bristol City Centre

Environmental Health Officer x 2

Sales Executive: Content Distribution and Games Licensing

Progress Coach

CASS Specialist

Associate (Construction - NQ)

Kitchen Porter

Lead Digital Assurance Engineer

Quantity Surveyor

Solutions Architect

Senior Quantity Surveyor

I want to receive the latest job alerts for centre agent in bristol, eng

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