Client success manager Work, Jobs in Bristol, Eng (with Salaries)

Senior Customer Success Manager
SBS —Bristol
- Hybrid work
- Communication skills
- Annual leave
10d
Customer Service Team Leader
Ayvens —Bristol
- £32,000 - £38,000 a year
- Full-time
- Customer service
- Computer literacy
- Continuous improvement
- Free parking
- Annual leave
National Account & Export Sales Manager
The Gifted Stationery Company —Bath
- £55,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Travel
- Health & wellbeing programme
- Work from home
Quick apply
1d
Key Account Manager
Assystem —Bristol
- CRM software
- Engineering
- Business development
- Annual leave
- Referral programme
Customer Service Representative
Reconomy Connect —Bristol
- Full-time
- Microsoft Word
- Computer literacy
- In-person
- Store discount
- Employee assistance programme
10d
Customer Retention & Upsell Specialist
KERRIDGE COMMERCIAL SYSTEMS CORP —Bristol
- Full-time
- CRM software
- Organisational skills
- In-person
Quick apply
Client Success Team Lead
Renewable Exchange —Bristol
- £42,000 - £50,000 a year
- Business development
- Mentoring
- Training & development
- Annual leave
Quick apply
8d
Client Customer Service Advisor (Client Partner)
First Intuition —Bristol
- Full-time
- Hybrid work
- Time management
Quick apply
Helpdesk Manager
Shield Environmental Services —Hanham
- Continuous improvement
- Team management
- In-person
- Life insurance
7d
Business Development Manager (BDM) - Bristol- Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Bristol
- £35,875 a year
- Full-time
- Remote
- Business development
- Presentation skills
- Referral programme
Quick apply
Territory Manager
Newcross Healthcare Solutions Limited (1) —Bristol
- Up to £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Analysis skills
Quick apply
Senior Client Experience Manager / Senior Account Manager
WestSpring IT —Bristol
- £35,000 - £40,000 a year
- Full-time
- Business development
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Business Development Manager (BDM) - Newport- Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Newport
- £35,875 a year
- Full-time
- Remote
- Business development
- Presentation skills
- Referral programme
Quick apply
Contract Support
Lancer Scott —Bristol
- £27,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Contracts
Team Leader
Lancer Scott —Bristol
- Up to £32,000 a year
- Full-time
- Analysis skills
- Team management
- Mentoring
Sales Manager - South West
Topps Tiles —Bristol
- CRM software
- Travel
- Communication skills
- Free parking
- Employee discount
Sales Team Leader
Eden Conveyancing —Bristol
- £35,000 - £40,000 a year
- Full-time
- Data analysis skills
- Training & development
- Leadership
- Annual leave
Quick apply
3d
Account Manager
Renewable Exchange —Bristol
- £33,000 - £36,000 a year
- School
- Annual leave
Quick apply
8d
Business Development Manager (BDM) - Bath - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Bath
- £35,875 a year
- Full-time
- Remote
- Business development
- Presentation skills
- Referral programme
Quick apply
Business Development Manager (BDM) - Wells - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Wells
- £35,875 a year
- Full-time
- Remote
- Business development
- Presentation skills
- Referral programme
Quick apply

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client success manager jobs near bristol, eng

Senior Customer Success Manager

SBS -
Bristol

Apply Now

Job details

10 days ago

Benefits

Annual leave

Qualifications

Account-based growth strategy development
Stakeholder collaboration
Client engagement
Stakeholder liaison
Change management
Partnership building
Customer relationship management
Risk management
Customer renewal management
Churn prevention
Customer loyalty building
Relationship management
Multidisciplinary collaboration
Account management
Communication skills

Full job description

Position Overview:

This is more than a job. It’s a chance to build, grow, and make a real impact! Join our team as our new Customer Success Manager!

A Customer Success Manager is responsible for ensuring customers achieve value from SBS Specialised Finance solutions through proactive relationship management, customer engagement, adoption planning, retention initiatives, and strategic account development.

The role focuses on building strong customer partnerships, driving product adoption, improving customer satisfaction, supporting retention objectives, and identifying opportunities for growth within assigned accounts.

The successful candidate will manage a portfolio of customer relationships while acting as a trusted advisor and advocate throughout the customer lifecycle.

Location: Bristol, UK
Work model: Hybrid

Responsibilities:

Customer Relationship Management

Develop strong and trusted relationships with assigned customers.
Serve as the primary Customer Success contact for key accounts.
Maintain regular engagement with customer stakeholders.
Act as a customer advocate within the organization.

Customer Adoption & Value Realization

Drive product adoption and utilization across assigned accounts.
Help customers achieve intended business outcomes.
Monitor customer health and engagement metrics.
Identify risks to adoption and develop mitigation plans.

Retention & Renewal Support

Support customer retention initiatives.
Partner with internal teams to improve customer satisfaction.
Contribute to renewal planning and customer success strategies.
Help reduce churn risk through proactive engagement.

Strategic Account Growth

Identify opportunities to expand customer engagement.
Support cross-sell and upsell discussions when appropriate.
Collaborate with Sales and Account Management teams.
Contribute to long-term account development plans.

Customer Success Leadership

Share best practices across the Customer Success team.
Contribute to process improvements and team development.
Support continuous improvement initiatives.
Strengthen Customer Success capabilities as the organization scales.

Qualifications:

Experience in Customer Success, Account Management, Relationship Management, or a related customer-facing role.
Strong customer engagement and stakeholder management skills.
Experience managing customer portfolios.
Ability to build trusted relationships with customers and internal stakeholders.
Strong communication and presentation skills.
Proven ability to work independently while collaborating across teams.
Comfortable working in a fast-paced environment.

Desired Skills

Customer Success methodology
Relationship management
Customer retention
Customer engagement
Strategic account management
Stakeholder management
Communication and presentation skills
Commercial awareness
Problem solving
Team collaboration
Change management
Customer advocacy

Company Overview:

At SBS, we’re more than just a technology company, we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. With over 5,000 employees worldwide and clients in more than 80 countries, our solutions power everything from digital banking and lending to payments and core banking systems.

As part of 74Software, we’re backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance.

Why SBS?

At SBS, we’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks.

We offer benefits that allow you to thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work, career development, competitive pay, and global culture perks.

Equal Opportunity Employer

We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic.

#LI-Hybrid

#LI-ST1

Apply Now

Refine Your Search

client success manager jobs in bristol, eng

Senior Customer Success Manager

Customer Service Team Leader

National Account & Export Sales Manager

Key Account Manager

Customer Service Representative

Customer Retention & Upsell Specialist

Client Success Team Lead

Client Customer Service Advisor (Client Partner)

Helpdesk Manager

Business Development Manager (BDM) - Bristol- Circa 41k Basic - 53k OTE Uncapped

Territory Manager

Senior Client Experience Manager / Senior Account Manager

Business Development Manager (BDM) - Newport- Circa 41k Package- 53k OTE Uncapped

Contract Support

Team Leader

Sales Manager - South West

Sales Team Leader

Account Manager

Business Development Manager (BDM) - Bath - Circa 41k Basic - 53k OTE Uncapped

Business Development Manager (BDM) - Wells - Circa 41k Basic - 53k OTE Uncapped

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