Help desk Work, Jobs in Bristol, Eng (with Salaries)

Help Desk Administrator
University of Bristol —Bristol
- £28,778 - £32,080 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
9d
Help Desk Technician L1/L2
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
9d
IT Service Desk Analyst
Boeing —Bristol
- Customer service
- IT
- Communication skills
- Life insurance
IT Service Desk Analyst - 1st Line Support
Boeing —Bristol
- Customer service
- IT
- Communication skills
- Life insurance
14d
IT Service Desk Analyst
Office for Students —Bristol
- £29,187 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
5d
Trainee White Goods Engineer - Bristol
Pacifica —Bristol
- £31,500 - £32,000 a year
- Full-time
- Customer service
- No experience needed
- Electrical experience
- Annual leave
Quick apply
13d
IT Service Desk Engineer
Bupa Dental Care —Bristol
- Full-time
- Hybrid work
- Microsoft Office
- IT
- In-person
1st Line Support Analyst
Chorus —Bristol
- Up to £27,000 a year
- Azure
- Organisational skills
- IT
Quick apply
14d
Part-Time Property Assistant – Serviced Accommodation / Airbnb
Green acorn holiday homes ltd —Bristol
- £15 an hour
- Temporary
- Heavy lifting
- Maintenance
- English
Quick apply
14d
Service Desk Analyst
Sysco —Portishead
- Full-time
- Bilingual
- Customer service
- English
Trainee White Goods Engineer - Bath
Pacifica —Bath
- £31,500 - £32,000 a year
- Full-time
- Customer service
- No experience needed
- Electrical experience
- Annual leave
Quick apply
9d
Junior Data Analyst - Big 4 Consultancy Opportunity
Alexander Mann Solutions (AMS) —Cardiff
- Hybrid work
- Microsoft Excel
- SQL
- C++
Data Analyst
Likewize —Bristol
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
- Free parking
Quick apply
1d
Service Desk Manager
Lancer Scott —Bristol
- £40,000 a year
- Full-time
- Management
- Customer service
- Leadership
2d
Operational Support Officer
HM Courts & Tribunal Service —Bristol
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
7d
IT Service Desk Technician
Osborne Clarke —Bristol
- Monday to Friday
- Azure
- Customer service
- Microsoft Office
IT Tester
Likewize —Bristol
- Full-time
- SQL
- Project management
- Python
- Free parking
Quick apply
1d
Field Interviewer - Bristol
the National Centre for Social Research —Bristol
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Infrastructure Engineer
AIRBUS Defence and Space Limited —Newport
- Full-time
- Computer networking
- In-person
- Free parking
- Relocation assistance
Field Interviewer - Bath
the National Centre for Social Research —Bath
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply

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help desk jobs near bristol, eng

Help Desk Administrator

University of Bristol -
Bristol

Apply Now

Job details

Full-time
£28,778 - £32,080 a year
9 days ago

Benefits

Annual leave

Qualifications

Customer service
Computer literacy
Microsoft Office
CMMS
Administrative experience
NVQ

Full job description

The role

An opportunity has arisen to join the Reactive Maintenance Help Desk team in the Clifton Campus. The role is to oversee the day-to-day operation of the Building Services, Maintenance Help Desk, capturing appropriate information and evaluating maintenance issues across the whole University estate. The role holder will use the online reporting system to monitor job requests, taking appropriate action and making decisions in terms of analysing the issue and assigning the task to staff or contractors. Carrying out administration tasks linked to the building services Help Desk.

What will you be doing?

To be the first point of contact for customers requesting re-chargeable jobs/small works.
Use a computerised maintenance management system (Planon), to decide urgency, location, task, and contact details from the request source, i.e., phone conversation or e-mail communication.
Identify problems related to building access issues and hazardous materials and taking appropriate action to address them.
Analyse data to prevent duplication of jobs, to ensure continuation of related jobs, and ensure closure of fully completed jobs where no follow-on works have been identified.
Analyse data to provide reports to managers on job numbers, locations, individual workloads, priorities, and work types etc.
Take responsibility for maintenance help desk administration work, such as creating orders, closing completed jobs, processing invoices, maintaining an up-to-date filing system, or inputting timesheets for temporary workers, general typing etc.
Monitor the live alarm system, deciding priority of alarm from information on the screen and notify the most appropriate person or department.
Work flexibly to provide cover for other members of the team by changing working hours when needed due to annual leave or sickness absence.

You should apply if

You:

Are able to work autonomously, making accurate and decisive decisions.
Have substantial work experience demonstrating general knowledge of good customer service and or administrative practice (i.e., processes, procedures and systems).
Are competent use of Microsoft Office suite and be computer literate
Have strong interpersonal and customer service skills with the ability to be discreet and protect confidentiality.
Have significant previous experience in a similar role would be expected (especially where the post holder has multi-tasked in a busy role)
Have NVQ 3 or equivalent OR broad vocational experience acquired through a combination of job-related vocational training and considerable on-the-job experience.

Additional information

Contract type: Open ended

Work pattern: Full time (35 hours) - Hybrid working is available with one day working from home and four in the office. There is flexibility and more working from home can be accommodated under certain circumstances.

Grade: F

Salary: £28,778 - £32,080 per annum

School/Unit: Campus Division - Building Services/Reactive Maintenance

Shift pattern:

This advert will close at 23:59 UK time on: Monday 13th July

Interviews are expected to be held on 31/07/2026

For informal queries please contact: Daniel Powell (Senior Maintenance Manager & Shift Manager) on [email protected], 07909917637

Our strategy and mission

We recently launched our strategy to 2030 tying together our mission, vision and values.

JOB NUMBER

SUPP113476

CONTRACT TYPE/WORK PATTERN

Open ended / Full time

POSTING END DATE

13 Jul 2026

FACULTY/DIVISION

Campus Division

SALARY

£28,778 - £32,080 per annum

Apply Now

Refine Your Search

help desk jobs in bristol, eng

Help Desk Administrator

Help Desk Technician L1/L2

IT Service Desk Analyst

IT Service Desk Analyst - 1st Line Support

IT Service Desk Analyst

Trainee White Goods Engineer - Bristol

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Part-Time Property Assistant – Serviced Accommodation / Airbnb

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Junior Data Analyst - Big 4 Consultancy Opportunity

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IT Tester

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Infrastructure Engineer

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