At Ayvens, progress starts with you.
Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.
We’re looking for a Customer Due Diligence Analyst to join our Risk Operations team, based at our Lyde Green, Bristol (BS16 7LB) office. You’ll be responsible for assessing applications, managing due diligence activity and supporting effective risk management.
This is a hands‑on role, offering responsibility for decision‑making, analysis and delivering high‑quality outcomes within a fast‑paced, regulated environment.
The key responsibilities for the role are
- Perform KYC and Due Dilligence on new customer onboardings, periodic and event-based reviews for regulated and non-regulated customer types
- Conduct PEP, sanctions, and adverse media screening using industry recognised tools
- Request and analyse customer documentation, including structure data and financial statements to evaluate the risks associated and issue an on boarding risk rating.
- Produce a robust audit trail on all parts of application decisions ensuring outcomes are compliant with on boarding policies and procedures.
- Deliver operational effectiveness by achieving productivity and quality targets and key business objectives.
- Communicate with internal and external customers to resolve KYC / CDD queries timely.
- Coordinate with the Senior Risk Operations Analyst for workflow prioritisation and escalate issues in a timely manner to achieve agreed service level agreements
Skills and Experience
- Strong experience in KYC/CDD, including complex client structure knowledge gained in a financial services organisation
- Ability to interpret financial documents with proven ability to analyse and record ownership and control structures correctly.
- Technical proficiency of data utilisation, dissemination and decisioning to risk assess accurately.
- Strong analytical and investigative skills with high attention to detail in documenting findings.
- Confident communicator, capable of interacting with internal stakeholders and external customers to resolve queries.
- Ability to work efficiently in a high-volume, fast-paced environment while maintaining high quality standards.
What we offer
Rewards & Financial Benefits
Salary : £28,000–£32,000 per annum, depending on skills and experience , Competitive pension scheme, Annual salary review and bonus scheme, Give As You Earn (GAYE) scheme, Employee referral scheme (£1,000), Retail discounts programme, GymFlex membership options, Cycle to Work scheme
Health & Wellbeing
Life Assurance, Health assessment options, Travel insurance, Dental insurance, Critical illness cover, Personal accident insurance.
Time Off & Work–Life Balance
25 days’ annual leave + an additional Celebration Day, 37.5 hour week, Monday to Friday, no weekends, Holiday buy & sell scheme, Volunteer days , Time allocated for personal development, Study support (where applicable).
Workplace & On‑Site Facilities
Free parking, EV charging points, Bike storage & shower facilities, Complimentary breakfast, Staff and social events
Studies have shown that women and people of colour are less likely to apply for an opportunity unless they exactly meet the criteria specified. At Ayvens we are committed to building a diverse, inclusive, enjoyable and authentic workplace so if you are excited by this, or any role at Ayvens but your experience doesn’t exactly align, we would encourage you to apply regardless! What’s the worst that can happen?!
Why Ayvens?
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.
At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.
