Job Summary
We are seeking a dynamic and experienced Sales Supervisor to lead our retail team and drive sales performance. The ideal candidate will possess strong management skills, excellent communication abilities, and a passion for customer service. This role offers an exciting opportunity to oversee daily operations, motivate staff, and ensure the achievement of sales targets within a vibrant retail environment. The Sales Supervisor will be responsible for managing team activities, implementing merchandising strategies, and fostering a positive shopping experience for our customers. This position is paid and suitable for individuals with previous retail management or sales management experience who are organised, proactive, and capable of leading by example.
We are able to sponsor this role for candidates who already hold skilled worker visa permission granted with continuous permission since that date . We are not able to sponsor new applicants applying from overseas or first time skilled worker applicants.
Responsibilities
- Lead, supervise, and motivate the sales team to achieve individual and store sales goals.
- Organise daily team schedules, delegate tasks effectively, and monitor performance.
- Provide training and coaching to staff on product knowledge, sales techniques, and customer service standards.
- Oversee merchandising displays to ensure visual appeal and compliance with company standards.
- Manage stock levels, organise stock replenishment, and coordinate inventory control processes.
- Handle escalated customer enquiries with professionalism using excellent phone etiquette.
- Analyse sales data to identify trends and develop strategies to maximise revenue opportunities.
- Maintain a well-organised workspace and ensure adherence to health & safety regulations.
- Assist in recruitment processes by participating in interviews and onboarding new team members.
- Support administrative duties such as reporting sales figures, maintaining staff records, and organising promotional events.
Qualifications
- Minimum 1-2 year’s proven supervisor or management experience in retail, forecourt, or fast-paced customer-facing environment
- Strong leadership skills with the ability to inspire and motivate a diverse team.
- Excellent organisational skills with the ability to prioritise tasks effectively.
- Outstanding communication skills; bilingual or multilingual abilities are highly desirable.
- Demonstrated experience in sales management, merchandising, and customer service excellence.
- Proficient in administrative tasks including reporting, stock management, and scheduling.
- Ability to manage time efficiently in a fast-paced setting while maintaining attention to detail.
- Previous experience in retail management or supervisory roles is preferred but not essential for highly motivated candidates with relevant transferable skills.
This role offers an engaging environment where leadership qualities are valued alongside organisational prowess. We welcome applicants eager to contribute their expertise in a thriving retail setting while developing their career further as part of our dedicated team.
Pay: £27,000.00-£35,000.00 per year
Work Location: In person
