Senior customer service representative Work, Jobs in Bromley By Bow, Gtl (with Salaries)

Area Housing Manager
Pinnacle Group —Canning Town Station
- £55,000 - £60,000 a year
- Full-time
- Customer service
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Representative
Clear Cloud —London
- £14 - £16 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Gym membership
Quick apply
3d
Customer Service Consultant
King Living —Hemel Hempstead
- Full-time
- CRM software
- Conflict management
- AI
- Employee assistance programme
- Employee discount
Quick apply
13d
Operations Manager for women's hair loss company. Working Tuesday to Saturday
Lucinda Ellery Consultancy —Hammersmith
- £50,000 - £65,000 a year
- Full-time
- Microsoft Office
- Team management
- Human resources
- Store discount
- Employee discount
Quick apply
9d
Assistant Manager, Kurt Geiger Flagship Store, Oxford Street
Kurt Geiger —London
- Full-time
- Customer service
- Team management
- Retail management
- Employee discount
Quick apply
4d
Regional Facilities Manager - South/South West
Savills Management Resources —London
- Full-time
- Organisational skills
- Budgeting
- Time management
- Annual leave
5d
Sales Representative- Care Home Division
Chemist 2 Home —Romford
- From £12.71 an hour
- Temporary
- Hybrid work
- CRM software
- Customer service
- English
- Free parking
Quick apply
9d
Manager, Shipping & Agency Services
Tetra Maritime —London
- Full-time
- Business development
- Travel
- Leadership
Quick apply
4d
General Manager
Hastings Road —Ealing
- £50,000 a year
- Weekend availability
- Sales
- Customer service
- Continuous improvement
Quick apply
Field Sales Executive
Charity Link —Romford
- £26,400 - £55,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
Business Development Representative
Williams Stanley and Co —East London
- £30,000 - £45,000 a year
- Hybrid work
- Hospitality
- Presentation skills
- Communication skills
- Employee assistance programme
Quick apply
General Manager
BaxterStorey UK —London
- Up to £55,000 a year
- Full-time
- Budgeting
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Head of Customer Support & Care
Moneybox —London
- Full-time
- Hybrid work
- Training & development
- AI
- Leadership
12d
Retail Sales Manager, Footwear Department, Liberty London
Kurt Geiger —London
- Full-time
- Customer service
- Recruiting
- Training & development
- Employee discount
Quick apply
Senior Motor Claims Handler
Rapid Auto Assist Ltd —Chigwell
- £28,000 - £33,000 a year
- Full-time
- Continuous improvement
- Mentoring
- In-person
Quick apply
10d
Telesales/Call Centre Representative– Accounting/Finance
vServices —London
- Temporary
- English
- Computer skills
- Communication skills
TEAM LEADER - SALES
Verisure Services (UK) Limited —London
- £5,000 - £8,500 a month
- Full-time
- Training & development
- Leadership
Quick apply
Senior Service Delivery Manager
Advania UK —London
- £60,000 - £75,000 a year
- Hybrid work
- Machine learning
- Travel
- Phone etiquette
12d
Senior Account Executive, Mid-Market UKI
HubSpot —London
- Hybrid work
- English
- Business development
- Organisational skills
Quick apply
Entry Level SDR (HF1340649)
Flourish —London
- £27,000 - £35,000 a year
- Full-time
- No experience needed
- Communication skills
Quick apply

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senior customer service representative jobs near bromley by bow, gtl

Area Housing Manager

Pinnacle Group -
Canning Town Station

Quick apply

Job details

Full-time | Fixed term contract
£55,000 - £60,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Contract management
Report writing
Report generation
Client engagement
Customer service
Stakeholder liaison
Performance management
Tenant engagement
Risk management
Safeguarding procedures
Training & development
Team motivation leadership

Full job description

Job Introduction

Pinnacle Group are looking to recruit an Area Housing Manager to lead the delivery of a high-profile PFI Housing Management Contract and local TMO contract, ensuring the highest standards of housing and estate management. As a key member of the Senior Housing Management Team, you will provide strategic leadership, champion innovation and best practice, and oversee the performance of a dedicated operational team.

Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.

The ideal candidate will be an experienced housing professional with a proven track record of leading high-performing teams within a fast-paced, front-line housing management environment. You will possess strong knowledge of social housing legislation and contract management, alongside a passion for delivering exceptional customer service and improving outcomes for tenants and leaseholders.

This is a site based, full-time role and is a fixed term contract due to expire on 28/05/2027.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

Lead, inspire, develop, and empower an Area Housing Management Team to deliver excellent customer focused services, driving improved standards of tenant and estate services, and ensuring co-ordinated practices are in place to support this.
Lead on ensuring that all contractual requirements are delivered and that all relevant key performance indicators are achieved.
Develop strong and effective working relationships with clients, resident representatives, elected members and other key stakeholders to create a positive impression of Pinnacle and the services we deliver.
Review, coach, support and develop the Housing Management Team to ensure team members are equipped to carry out their roles effectively, understand the standards of performance expected and achieve individual and team targets and objectives.
Monitor relevant budgets ensuring they are utilised effectively in accordance with the Company’s standing orders and financial regulations demonstrating value for money and improvement to the living environment for tenants and leaseholders.
Support and assist the Head of Housing to identify, develop and implement service and contract improvements including key performance improvements, quality of service provision and customer satisfaction.
Mitigate risk through awareness and knowledge and proactive identification, partnership working and adherence to safeguarding process & procedures.
Ensure that legal, statutory and any other relevant provision governing or affecting the service area are strictly observed.

Key requirements:

Previous experience gained in a fast moving, pressurised, front line housing management environment dealing with complex issues and competing priorities
Experience of leading, motivating, developing and performance managing a team, to achieve challengingtargets and objectives
Detailed knowledge of legislation relating to social housing.
Excellent customer services skill and understanding of the importance of promoting excellent customerservice to others, with the ability to put the Resident First at all times, having a positive can-do solutionorientated approach.
Ability to use initiative and make accurate and timely decisions whilst under pressure.
Ability to produce and present comprehensive professional reports clearly and concisely to a diverseaudience.
Demonstrable evidence of improving services and performance for tenants and leaseholders.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

senior customer service representative jobs in bromley by bow, gtl

Area Housing Manager

Customer Service Representative

Customer Service Consultant

Operations Manager for women's hair loss company. Working Tuesday to Saturday

Assistant Manager, Kurt Geiger Flagship Store, Oxford Street

Regional Facilities Manager - South/South West

Sales Representative- Care Home Division

Manager, Shipping & Agency Services

General Manager

Field Sales Executive

Business Development Representative

General Manager

Head of Customer Support & Care

Retail Sales Manager, Footwear Department, Liberty London

Senior Motor Claims Handler

Telesales/Call Centre Representative– Accounting/Finance

TEAM LEADER - SALES

Senior Service Delivery Manager

Senior Account Executive, Mid-Market UKI

Entry Level SDR (HF1340649)

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