Application support manager Work, Jobs in Brookwood, Sry (with Salaries)

Application Support Analyst
Clinisys —Woking
- Hybrid work
- Mentoring
- Organisational skills
- Training & development
Part-Time Property Administrator with Opportunity to Progress
Grantglen —Woking
- £18,000 - £20,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
Quick apply
Production Manager
Tecna —Farnborough
- £50,000 a year
- Full-time
- Assembly
- Continuous improvement
- Team management
- Annual leave
Quick apply
10h
Recruitment & Project Coordinator
Flexjet Europe —Farnborough
- Full-time
- Hybrid work
- Communication skills
Quick apply
Administrative Support Officer
Hampshire County Council —Farnborough
- £27,780 - £30,564 a year
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance programme
1d
Manager, Support Operations
Infor —Farnborough
- Analysis skills
- Bachelor's degree
- Continuous improvement
Station Support Manager
London Ambulance Service NHS Trust —New Malden
- £55,524 - £62,652 a year
- Full-time
- Management
12d
Area Manager
Lidl —Guildford
- £66,000 - £94,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
Administrator
Discover Solar Ltd —West Byfleet
- £27,500 a year
- Full-time
- Hybrid work
- CRM software
- Administrative experience
- Organisational skills
- Annual leave
Quick apply
1d
Complaints & Resolution Manager
Skylight Psychiatry —Basingstoke
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
19h
Background Screening & Vetting Associate
PeopleCheck Ltd —Richmond upon Thames
- From £28,860 a year
- Full-time
- Hybrid work
- Writing skills
- English
- Research
- Sick pay
Quick apply
8d
Alternative Provision Placement Officer
Surrey County Council —Woking
- £38,090 a year
- Hybrid work
- Analysis skills
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
1d
Support Manager
N Family Club —Chertsey
- £45,926 - £65,354 a year
- Full-time
- Supervising experience
- Project management
- Experience working with children
- Employee discount
- Referral programme
Quick apply
Central Administrator
Catalyst Support Ltd —Old Woking
- £24,000 - £26,000 a year
- Part-time
- CRM software
- Microsoft Office
- Administrative experience
- Employee discount
- Sick pay
Quick apply
2d
Registration Support Officer
Surrey County Council —Guildford
- £31,659 a year
- Full-time
- Customer service
- Travel
- Computer skills
- Annual leave
- Employee assistance programme
5d
Finance Manager
Cycling UK —Guildford
- £41,884 - £46,538 a year
- Full-time
Intelligence Processor
Surrey Police —Woking
- £26,875 - £29,670 a year
- Full-time
- Computer literacy
- Data entry
- Typing
- Annual leave
- Employee discount
13d
Content Officer
Royal Society of Wildlife Trusts —Woking
- £30,000 - £33,000 a year
- Full-time
- School
12d
Business Administrator (Day)
Maria Mallaband Care Group —Bisley
- £14.97 an hour
- 12 hour shift
- Microsoft Word
- Computer literacy
- Human resources
- Employee assistance programme
- Employee discount
5d
Business Support Manager
ZMZ MOTORS LTD —London
- £25,731.41 - £50,145.62 a year
- Full-time
- Writing skills
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
7d

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application support manager jobs near brookwood, sry

Application Support Analyst

Clinisys -
Woking

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Job details

Permanent

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Incident queue management
Mentoring junior staff
IT service management
Ticket management
Change management
Service restoration
Staff training
Ticket management systems
Mentoring
Technical support incident logging
Organisational skills
Customer support
Customer interaction
Training & development
AI
Communication skills
Help desk

Full job description

Building an AI‑first organisation is central to Clinisys’ purpose and the impact we deliver. As a global provider of intelligent diagnostic informatics solutions, we build AI‑enabled, cloud‑based platforms to enhance diagnostic workflows across healthcare, life sciences, and public health. By applying intelligent technology thoughtfully and responsibly, we help laboratories and testing environments operate more effectively, generate meaningful insights at scale, and ultimately support healthier and safer communities. Operating across more than 30 countries, Clinisys expects all colleagues—regardless of role or function — to work confidently with AI‑enabled tools, apply digital and analytical thinking, and continuously adapt as technologies evolve, must drive an AI first sense of purpose and urgency.

Clinisys has built an unrivalled reputation for deploying complex diagnostic networks and academic centres – and is the only provider to repetitively deliver to all disciplines end-to-end – at scale. Fostering healthier communities.

Job Description

The Application Support Analyst will work within the Service Management environment administrating and resolving incidents as logged by Clinisys customers within Service Level Agreement timescales as directed by the Service Desk Manager and the Support Director to satisfy the customer and business requirements.

Please note this is a permanent role comprising a five-day week with shifts to cover our core hours of 08:00 – 20:00 for Monday to Friday. Hybrid working model with 3 days in the Woking office.

Responsibilities:

To be responsible for the administration of all incidents raised with the service desk from our customers.
To be fully conversant with the core functionality of Pathology products and that of general disciplines.
To partake in the help desk shifts as required.
To fully understand the service Clinisys has been engaged to deliver in line with contractual and other customer expectations.
To develop and maintain rapport with end users by displaying a detailed understanding of their IT environment and Pathology issues/pressures.
To establish and maintain elevated levels of call ownership - resolving, progressing, and managing all calls to a satisfactory conclusion on the Clinisys call management system, ensuring that appropriate parties (including the customer) are kept up to date on call progress.
To establish a quality working relationship with end users and solve their problems in a timely fashion by using and developing diagnosis, analytical, problem solving, discipline specific and technical skills to achieve Service Levels.
To work with the Senior Application Support Analyst and Application Support Specialist for mentoring and development of diagnosis, analytical, problem solving, discipline specific and technical skills to achieve service levels.
To understand and operate the escalation procedure within the defined limits of time, knowledge, and level of contracted support.
To partake in the training of clients and other members of staff as and when required to resolve or aid resolution of service desk incidents.
To participate in an on-call rota after a qualifying period.
Assist in paid out-of-hours work when requested.
To attend team meetings and agreed training courses.
To be responsive to reasonable requests from your line manager team.
Contribute to and support Pathology team members and build knowledge base.
To progress personal development and encourage the development of other team members.
To complete administrative duties, e.g. holiday, sickness, and overtime forms in a timely manner.

Knowledge, skills, abilities:

Experience of IT systems
Strong motivational skills – can deliver the tasks in difficult circumstances.
Excellent verbal and written communication skills; including communicating with technical and non-technical clients and staff at all organisational levels.
Ability and willingness to work independently.
High-level of customer service skills.
Excellent decision making, and critical and problem-solving skills.
Strong planning and organisational skills.
Adaptability / flexible to changing demands.
Ability to implement and manage change.

Ideally:

Knowledge of Laboratory procedures in a relevant discipline.
Experience in an IT Service Desk environment.
Awareness of a Ticketing System for case logging, progression, and resolution.

This role requires a working knowledge of Artificial Intelligence (AI) technologies and the ability to leverage them to improve processes and outcomes. A core understanding of AI concepts is required and must be able to demonstrate the use of AI tools in a professional setting.

Onboarding
As part of our onboarding process, all new employees will be required to attend / travel to the office on their first day of employment. This requirement is essential for onboarding activities, including the identity verification, completion of necessary documentation, receiving your IT equipment, introductions to key team members, and orientation to Clinisys policies and procedures.

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application support manager jobs in brookwood, sry

Application Support Analyst

Part-Time Property Administrator with Opportunity to Progress

Production Manager

Recruitment & Project Coordinator

Administrative Support Officer

Manager, Support Operations

Station Support Manager

Area Manager

Administrator

Complaints & Resolution Manager

Background Screening & Vetting Associate

Alternative Provision Placement Officer

Support Manager

Central Administrator

Registration Support Officer

Finance Manager

Intelligence Processor

Content Officer

Business Administrator (Day)

Business Support Manager

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