Customer care specialist Work, Jobs in Bruntingthorpe, Lec (with Salaries)

Lloyds Banking Group Customer Support - Northampton
Lloyds Banking Group —Northampton
- £20,960 - £26,200 a year
- Part-time
- Customer service
- Financial services
- Banking
Clinical Assessor
Capita Health Assessment Advisory Service —Leicester
- £39,500 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Employee discount
Quick apply
12d
Claims Commercial Manager - Third Party
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Leadership
- Annual leave
Service Manager
Spring Housing Association —Coventry
- Up to £32,000 a year
- Weekend availability
- Management
- Supervising experience
- Leadership
- Annual leave
- Sick pay
Quick apply
12d
Export Specialist - NPWT ICO - Remote Role (m/f/x)*
Solventum —Loughborough
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Oracle
Foster Carer Recruitment Lead
Compass Fostering —Leicester
- £30,000 a year
- Full-time
- Sales
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Probe Lab Engineer - Probe Repair, Testing and Innovation
Modality Group Limited —Loughborough
- Up to £35,000 a year
- Full-time
- Engineering
- Laboratory experience
- Maintenance
- Free parking
Quick apply
Account Development Manager
Welcomm Communications Ltd —Market Harborough
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Microsoft Office
- Annual leave
- Work from home
Quick apply
9d
Business Account Executive
Welcomm Communications Ltd —Market Harborough
- £13.33 - £14.35 an hour
- Full-time
- Hybrid work
- CRM software
- Sales
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
10d
Complaints Resolution Advisor
emh —Coalville
- £32,170 - £35,744 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
16h
Careers At Aspire UK
Aspire UK —Leicester
- Weekend availability
- Medication administration
- Care plans
- Communication skills
Patient Transport Liaison Officer
EMED Group —Leicester
- £13.71 an hour
- Full-time
- Hospital
- Travel
- Patient care
- Annual leave
- Employee assistance programme
Quick apply
8d
Specialist Project Worker
Sanctuary Supported Living —Leicester
- £14.51 an hour
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
Quick apply
Senior Carer
Lotus Home Care —Leicester
- £14 an hour
- Weekend availability
- Care experience
- Care plans
- Leadership
Quick apply
5d
Admissions Adviser
The Bedford College Group —Kettering
- £25,585 - £30,915 a year
- Full-time
- Customer service
- Analysis skills
- Travel
- Annual leave
9d
Housing and Property Management - Apprenticeship
Sage Homes —Northampton
- Rotating shift
- Customer service
- Organisational skills
- Communication skills
Customer Care Champion - Weekday Lates
Otis —Leicester
- Part-time
- Customer service
- Communication skills
2d
Desk Adjuster - Home Claims
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Annual leave
Hospital Affairs Lead - UK & Ireland (Midlands East)
Rhythm Pharmaceuticals —Leicester
- Full-time
- Doctoral degree
- Sales
- Master's degree
Production Specialist
Steris —Leicester
- Full-time
- Computer literacy
- Microsoft Office
- Mechanical knowledge
Quick apply

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customer care specialist jobs near bruntingthorpe, lec

Lloyds Banking Group Customer Support - Northampton

Lloyds Banking Group -
Northampton

Apply Now

Job details

Part-time
£20,960 - £26,200 a year

Benefits

Company pension

Qualifications

Customer service
Financial services
Banking

Full job description

End Date

Sunday 26 July 2026

Salary Range

£26,200 - £26,200

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Flexibility in when hours are worked

Job Description Summary

A part-time branch-based opportunity working 28 hours per week.

Job Description

JOB TITLE: Customer Support

LOCATION(S): Northampton .
Working across our Lloyds and Halifax branches within a reasonable distance.
HOURS: 28 hours a week, including Saturdays

WORKING PATTERN: Part-time
To support changing customer demand, there may be times where these hours need to be adjusted. We’ll always discuss this with you and aim to agree any changes in advance. Flexibility to support this is beneficial.”
SALARY: £20,960 increasing to £21,560 after 6 months

What you’ll be doing

You’ll start your journey in one of our branches, providing face‑to‑face support to customers. While you’ll handle some everyday banking tasks, the heart of this role is helping people through important moments — offering reassurance, guidance and practical support. This could include supporting someone through a bereavement, resolving a fraud concern, helping a vulnerable customer, or building confidence with digital banking.

You’ll adapt to different customer needs, promote and support our digital services, and confidently help customers use online and mobile banking independently. You’ll also recognise opportunities to connect customers with the right products and services.

We don’t expect you to know everything about banking — we’ll teach you. What matters is being calm under pressure, adaptable, and empathetic.

As you grow, you may progress into other roles across the Group, including supporting customers by phone, online, or through channels like web chat, video or social media.

What we’re looking for

A minimum of 12 months customer service experience.
A people person – You’ll be honest and genuine, caring about helping people with their finances (no previous financial services experience required).
The ability to quickly build relationships to give customers a fantastic experience.
The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity – taking time to resolve queries and giving our customers confidence in the service you’re providing.
The commitment to deliver on your promises and going above and beyond for your customer.
A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.

Grow Your Career with Our Skill Progression Framework

At Lloyds Banking Group, we don’t just offer jobs – we offer careers. We believe in building strong foundations, which is why we ask all new colleagues to spend a minimum of 12 months in a customer service role, mastering new skills, dealing with more complex customer needs, and earning valuable accreditations through our Skill Progression Framework. This helps you develop a deep understanding of our customers, our services, and the values that drive us.

Once you’ve built that foundation, we’ll support you in exploring a wide range of career opportunities across the Group in more specialist areas including Digital, Operations, Fraud, and Financial Planning, as well as opportunities to move into leadership roles.

This is a place for you

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

A generous pension contribution of up to 15%
An annual performance-related bonus
Private medical benefit with BUPA
Share schemes
Benefits you can adapt to your lifestyle, such as discounted shopping
22 days’ holiday (increases over time), with bank holidays on top – pro rated for part time roles
A range of wellbeing initiatives and generous parental leave policies
Salaries are reviewed annually on 1 April as part of our annual pay review
We’ll also provide you with a full uniform , so you’ll always feel prepared and won’t need to think about what to wear for work each day.

We know that great talent comes from many backgrounds. Whilst this advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

Like what you hear? Join us! Apply today and find out more.

Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Apply Now

Refine Your Search

customer care specialist jobs in bruntingthorpe, lec

Lloyds Banking Group Customer Support - Northampton

Clinical Assessor

Claims Commercial Manager - Third Party

Service Manager

Export Specialist - NPWT ICO - Remote Role (m/f/x)*

Foster Carer Recruitment Lead

Probe Lab Engineer - Probe Repair, Testing and Innovation

Account Development Manager

Business Account Executive

Complaints Resolution Advisor

Careers At Aspire UK

Patient Transport Liaison Officer

Specialist Project Worker

Senior Carer

Admissions Adviser

Housing and Property Management - Apprenticeship

Customer Care Champion - Weekday Lates

Desk Adjuster - Home Claims

Hospital Affairs Lead - UK & Ireland (Midlands East)

Production Specialist

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