Senior technical support engineer Work, Jobs in Burntwood, Sts (with Salaries)

Senior Technology Specialist
Armac Martin —Birmingham
- £45,000 - £50,000 a year
- Full-time
- SQL
- APIs
- In-person
- Free parking
- Paid training
Quick apply
9d
Technical Lead
Serco Group —Solihull
- £65,000 a year
- Full-time
- Microsoft Access
- Azure
- Mentoring
- Employee assistance programme
- Employee discount
Project Engineer
National Grid Electricity Distribution —Telford
- £79,923 a year
- Engineering
- Electrical Engineering
- Free parking
- Annual leave
Quick apply
14d
Senior IT Support Technician / Team Lead
Grainger and Worrall —Bridgnorth
- Up to £35,000 a year
- Full-time
- Windows
- Supervising experience
- Travel
- Free parking
Improvement Engineer
Epson —Telford
- £39,676 a year
- Full-time
- Engineering
- Microsoft Office
- Programmable logic controllers
- Free parking
- Sick pay
Quick apply
Senior Databricks Technical Engineer
Capgemini —Birmingham
- Hybrid work
- SQL
- AWS
- Analysis skills
Senior Software Engineer
Government Commercial Agency —Birmingham
- £59,877 - £66,869 a year
- Full-time
- Presentation skills
- APIs
- AI
- Annual leave
- Work from home
10d
Senior Hazardous Area Engineer (DSEAR)
Spiers Engineering Safety —Tamworth
- £40,968.73 - £91,674.06 a year
- Full-time
- Hybrid work
- Engineering
- System design
- Mentoring
- Profit sharing
Quick apply
10d
Senior Technical Manager
Dalkia Engineering —Birmingham
- £55,000 a year
- Full-time
- Engineering
- Master's degree
- Project management
Technical Support Advisor
SolaX Power UK Ltd —Atherstone
- From £30,000 a year
- Full-time
- Software troubleshooting
- English
- No degree
- Free parking
- Employee discount
Quick apply
7d
3rd Line Support Engineer
Grainger and Worrall —Bridgnorth
- Up to £45,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
Senior Project Engineer
Siemens —Ashby-De-La-Zouch
- Full-time
- Engineering
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
10d
Senior Databricks Technical Engineer
Capgemini Sogeti —Birmingham
- Hybrid work
- SQL
- AWS
- Analysis skills
7d
Systems Engineer
Wabtec Rail —Burton-On-Trent
- Full-time
- Engineering
- Microsoft Office
- In-person
Quick apply
Senior ANPR Engineer
Driver and Vehicle Standards Agency —Birmingham
- £44,241 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
3d
Senior Technical Support Engineer
Rexroth —Birmingham
- Full-time
- Computer literacy
- Engineering
- Employee discount
Quick apply
Technical Services Engineer
Government Property Agency —Birmingham
- £42,450 - £46,636 a year
- Full-time
- Engineering
- Maintenance
- Presentation skills
Senior QA Engineer
Low Carbon Contracts Company —Birmingham
- £55,000 a year
- Hybrid work
- English
- Java
- Analysis skills
- Annual leave
- Work from home
Quick apply
Data Architect
OSB Group —Wolverhampton
- £85,000 - £95,000 a year
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Travel
- Annual leave
13d
Senior Frontend Engineer
Lounge —Solihull
- Hybrid work
- AWS
- Mentoring
- Agile

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senior technical support engineer jobs near burntwood, sts

Senior Technology Specialist

Armac Martin -
Birmingham

Quick apply

Job details

Full-time
£45,000 - £50,000 a year
9 days ago

Benefits

Free parking
Paid training
Cycle to work scheme
Company pension
Canteen
Employee discount
On-site parking

Qualifications

Software deployment
MongoDB
SQL
APIs
SAP ERP
TypeScript
Python

Full job description

About the Role

We are recruiting for a Senior Technology Specialist to join our Systems and Technology Team. This role exists to strengthen Armac Martin's internal technology capability across data engineering, web platforms, systems integration, automation, and AI-enabled workflows. The role is a hands-on technical specialist role focused on building, improving, troubleshooting, and documenting business-critical platforms so they remain reliable, scalable, secure, and aligned to operational priorities while reducing manual work and improving decision-making across the business.

Key Responsibilities

Triage and resolve production issues in DAGs, integrations, APIs, databases, and the internal web platform without requiring heavy escalation.
Review and improve existing Python, FastAPI, React, TypeScript, SQL, BigQuery, MongoDB, and GCP implementations with a bias toward maintainability and operational resilience.
Support daily technical delivery by resolving blockers in code, data, environments, integrations, deployment pipelines, and production support workflows.
Translate business requests into clear technical options, sequencing, trade-offs, risks, and implementation plans for review with senior stakeholders.
Operate at a standard where high-priority incidents are quickly understood, risks are communicated clearly, and changes are tested before release.

Success Outcomes

First 90 Days:

All of the above plus:

Operational support and prioritised improvement of core data pipelines, DAGs, SQL/BigQuery models, ERP integrations, APIs, and internal web platform services.
Technical contribution to engineering standards, including code review participation, test expectations, release readiness checks, and maintainable implementation patterns.
Technical analysis of stakeholder requests, converting business requirements into scoped technical work with clear acceptance criteria, constraints, and implementation notes.
Reliability practices for production systems, including deployment checks, rollback thinking, monitoring, incident triage, and root-cause follow-up.
12 Months:

All of the above plus:

Material reduction in manual operational effort through automation and integration, sustaining or exceeding the current direction of removed manual work where suitable opportunities exist.
Improved reliability for core internal platforms and data workflows, with production incidents reduced, faster recovery, and uptime maintained at business-acceptable levels.
Better reporting and analytics capability through robust data models, BigQuery workflows, warehouse governance, and ERP offloading where appropriate.
Higher delivery throughput and predictability through improved CI/CD, testing, code review participation, documentation, and release support.
Commercially useful AI and automation use cases delivered with clear validation, exception handling, and measurablebenefit.

Skills

Required

Hands-on technical credibility across Python, SQL, APIs, data pipelines, cloud deployment, and full-stack web systems.
Able to work as a senior individual contributor while supporting technical quality and sharing expertise with other engineers when required.
Understands production support, testing, CI/CD, observability, rollback thinking, and release discipline.
Strong SQL and data modelling capability, particularly where operational systems and ERP data are involved.
Can work directly with senior stakeholders and translate business goals into deliverable technical work.
Treats reliability, security, maintainability, and data quality as core responsibilities rather than optional extras.

Desired

Have worked with a SAP ERP system.
Understand repository structures, deployment conventions, DAG naming, monitoring patterns, and support runbooks.
Excellent ability to communicate and manage supplier relationships and internal stakeholders.
Understand cost structures, operational KPIs, and department-specific metrics.

Experience

· Have at least five years’ experience of software development, including the elements listed in the key responsibilities section.

· Experience in manufacturing is desirable.

Traits & Behaviours

Strong ownership mentality
Calm, structured troubleshooting under pressure.
Pragmatic technical judgement: balances speed, quality, risk, and business value.
Clear communication with both technical and non-technical stakeholders.
Knowledge-sharing mindset with high standards for engineering practice.
Healthy scepticism toward AI outputs, data quality, and undocumented assumptions.

Disqualifying Behaviours

Avoids accountability for live systems or repeatedly blames legacy complexity rather than improving it.
Cannot explain technical trade-offs clearly to non-technical stakeholders.
Introduces unnecessary architectural complexity or tools without clear business benefit.
Ships changes without adequate testing, peer review, monitoring, or rollback consideration.
Fails to assess technical priority and risk, causing work to become reactive, overcommitted, or unclear on what matters most.
Uses AI, automation, or data outputs without appropriate validation and safeguards.

About the Company

Founded in 1929 and based in Birmingham, Armac Martin is now an award-winning, fourth-generation family business and a leading name in the luxury interiors industry.

We have a passion for exceptional design; celebrating true craftsmanship and the use of the finest materials to form made‑to‑last brass hardware and accessories.

Our reputation is built on both heritage and craftsmanship, and our luxury hardware is favoured by architects, designers, property developers and homeowners the world over.

Our foundational mission “to be a great brand, that nurtures great people to produce great products” puts people at the centre of everything we do. We apply a culture first approach to building our team by ensuring we find people with values that align with our own, our core values are:

- To be Inclusive and Caring

- To Demonstrate Honesty and Integrity

- To hold ourselves Accountable

- To have a Can Do and Forward-Looking attitude.

- To foster Innovation

- To have a Dedication to Excellence

Benefits

Company pension
Cycle to work scheme
Employee discount
Free on-site parking
Free tea, coffee and fruit
Regular work socials
Regular opportunities to help support our chosen charity (during paid working hours)
25 days holiday plus bank holidays (additional service day for every 5 years worked)
Annual bonus
Christmas bonus
Ongoing investment in training

Pay: £45,000.00-£50,000.00 per year

Benefits:

Canteen
Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

senior technical support engineer jobs in burntwood, sts

Senior Technology Specialist

Technical Lead

Project Engineer

Senior IT Support Technician / Team Lead

Improvement Engineer

Senior Databricks Technical Engineer

Senior Software Engineer

Senior Hazardous Area Engineer (DSEAR)

Senior Technical Manager

Technical Support Advisor

3rd Line Support Engineer

Senior Project Engineer

Senior Databricks Technical Engineer

Systems Engineer

Senior ANPR Engineer

Senior Technical Support Engineer

Technical Services Engineer

Senior QA Engineer

Data Architect

Senior Frontend Engineer

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