Customer service desk associate Work, Jobs in Cambridge, Eng (with Salaries)

Information Technology/Assurance (IT/IA) Specialist Ill - Lakenheath, UK
General Dynamics Information Technology —Lakenheath
- £107,744 - £110,400 a year
- Bachelor's degree
- Travel
- No travel
Laboratory Technician
Avantor —Cambridge
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
1st Line Service Desk Analyst
Intercity Technology —Shefford
- Windows
- IT
- Employee assistance programme
IT Administrator
Acushnet Golf —Saint Ives
- £27,450 - £30,500 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Annual leave
8d
Lab Service Manager
Avantor —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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customer service desk associate jobs near cambridge, eng

Information Technology/Assurance (IT/IA) Specialist Ill - Lakenheath, UK

General Dynamics Information Technology -
Lakenheath

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Job details

£107,744 - £110,400 a year

Qualifications

GSEC
SAP
CCNA
Firewall
Bachelor's degree
CompTIA Network+
GIAC Certification
CompTIA Security+

Full job description

Your Impact

Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.

Job Description

Location: Lakenheath, UK

The primary function is working within Special Access Programs (SAPs). The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.

Performance shall include:

Establish complex operational software configuration controls and system interfaces for computer system(s) assigned.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Analyze and troubleshoot system anomalies to ensure optimum equipment performance.
Prepare system for operational use and support operational tests.
Review, prepare, and update authorization packages.
Notify customer when changes occur that might affect authorization accreditation.
Conduct cybersecurity portion of the self-inspection’s checklist.
Review and provide technical and cyber security coordination on all Bodies of Evidence that makeup the authorization package.
Identify any and all vulnerabilities and implement countermeasures.
Ensure information systems and network appliances are operated, maintained, and disposed of in accordance with security policies and practices.
Perform Video-Teleconferencing VTC System Administration, Scheduling, & Configuration.
Provide External Information System(s) Client Support.
Perform account creations, changes, & deletions on multiple authorization boundaries.
Perform Help Desk & troubleshooting activities.
Perform Hardware/Software System Configuration, upgrades and modifications.
Perform system and network appliance patching activities.
Provide Government-Issued Laptop Support.
Assist in Media Control & Accountability activities.
Perform COMSEC account/equipment management activities.

Experience:

5+ years related experience.
2+ years SAP experience required.

Education:

Bachelor’s degree OR Associate’s degree in a related area + 2 years’ experience OR equivalent experience (4 years).

Certifications:

IAT Level II (Security+ CE, CCNA Security, etc.)

Clearance Required to Start:

TS/SCI required.
Must be able to Attain – TS/SCI with CI Polygraph.

#AirforceSAPOpportunities

Work Requirements

Years of Experience

8 + years of related experience

may vary based on technical training, certification(s), or degree

Certification

GSEC: GIAC Security Essentials Certification - Global Information Assurance Certification (GIAC) - Global Information Assurance Certification (GIAC)

Cisco Certified Network Associate (CCNA) Security - Cisco - Cisco

CompTIA Network + - SEC+ - SEC+

GICSP: Global Industrial Cyber Security Professional - Global Information Assurance Certification (GIAC)

Travel Required

None

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely salary range for this position is $107,744 - $110,400. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.
View information about benefits and our total rewards program.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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customer service desk associate jobs in cambridge, eng

Information Technology/Assurance (IT/IA) Specialist Ill - Lakenheath, UK

Laboratory Technician

1st Line Service Desk Analyst

IT Administrator

Lab Service Manager

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