Senior helpdesk engineer Work, Jobs in Canary Wharf, Gtl (with Salaries)

Senior Helpdesk IT Engineer
RedDoor IT Ltd —Croydon
- £32,000 - £40,000 a year
- Full-time
- Customer service
- Computer networking
- SharePoint
Quick apply
Graduate Cloud Support Engineer
Acturis Ltd —London
- Hybrid work
- Computer Science
- Customer service
- Engineering
- Work from home
Senior Platform Reliability Engineer
Ricoh —London
- Azure
- Bakery
- Travel
Technical Support Associate - London
Synthesia —London
- Full-time
- Hybrid work
- Software troubleshooting
- Analysis skills
- Continuous improvement
IT Service Desk Lead
Samiro Search —London
- From £40,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Mentoring
Quick apply
5d
Helpdesk Technician (1st line)
Cygnet IT Services CIC —Wallington
- £27,000 - £27,500 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
11d
IT Operations Engineer
VERNE —London
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
Quick apply
10d
1st Line Technical Support
D P SYSTEMS —Loughton
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Windows
- Free parking
- Employee discount
Quick apply
Building Services Engineer – Central London
Acorn —London
- Up to £44,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
IT Technical Systems Analyst (Applications Team)
Withersworldwide —London
- Full-time
- Hybrid work
- Azure
- SQL
- APIs
- Profit sharing
- Employee discount
Senior Security Engineer
WPP Media —London
- Hybrid work
- Microsoft Access
- Azure
- AWS
- Annual leave
- Employee discount
13d
Call Centre Team Leader
Quest Medical UK Ltd —Brentwood
- £30,000 - £35,000 a year
- 8 hour shift
- CRM software
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Coordinator
Capital Maintenance Ltd —London
- £31,000 - £33,000 a year
- Full-time
- Microsoft Powerpoint
- Maintenance
- Microsoft Office
Quick apply
Foot Mobile Engineer – Covent Garden, West End & Westminster
Acorn —London
- Up to £44,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Contract Support Administrator
JLL —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Operational IT Manager
Arena Racing Company —Lingfield
- £35,000 - £45,000 a year
- Full-time
- Hospitality
- Hotel experience
Lead Contract Support
BGIS —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
9d
System Administrator 1 - UK
M.C. Dean, Inc —London
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Building Services Engineer – North London, Hertfordshire & Essex
Acorn —Enfield
- Up to £44,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Technical Architect (Microsoft 365/Azure)
Wanstor —London
- Full-time
- Hybrid work
- Azure
- Scripting
- IT
- Annual leave
Quick apply

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Senior Helpdesk IT Engineer

RedDoor IT Ltd -
Croydon

Quick apply

Job details

Permanent | Full-time
£32,000 - £40,000 a year

Benefits

Free flu jabs
Company pension
Company events

Qualifications

TCP
Driving Licence
Customer service
GCSE
LAN
Technical support
DHCP
Computer networking
DNS
SharePoint
IT
TCP/IP
Active Directory

Full job description

Job Summary
We are seeking a skilled Senior IT Engineer to join our team. The ideal candidate will be responsible for managing our company's IT infrastructure and ensuring its smooth operation. This role requires a strong technical background and the ability to lead IT projects effectively. The successful candidate will have a proven track record of working within a demanding role where the balance of customer satisfaction and service delivery is critical.

Reporting to the Technical Director the successful candidate will be responsible for the day-to-day activities of the support desk, which ensure all client requirements are fulfilled within agreed specifications.

Responsibilities
- Provide 3rd Line Support
- Oversee the installation, configuration, and maintenance of IT systems
- Manage network infrastructure, including LAN, DNS, TCP/IP, and Firewalls
- Provide technical support and troubleshooting for end-users
- Administer Active Directory
- Monitoring own and support queue tickets to ensure they are dealt with in the timescale required
- Support the technical team
- Update all documentation as and when required in all platforms
- Carry out and manage the progress of delegated projects from implementation right through to end satisfaction
- Ensure data security and backup procedures are in place
- Conduct regular system audits to ensure compliance with company policies
- Participate in all relevant training provided where required

Qualifications
- Proven experience as an IT Engineer for 5+ years
- Previous management skills
- In-depth knowledge of Networking including DHCP, DNS, Vlans
- In-depth knowledge of O365 including SharePoint, conditional access, AD sync
- In-depth knowledge of working with Servers including Active Directory
- Strong understanding of customer service principles
- Excellent problem-solving skills
- Ability to work independently and as part of a team
- Relevant Microsoft 365 certification

Driving license required

If you are a proactive IT professional with a passion for technology and a desire to drive innovation, we invite you to apply for this exciting opportunity.

Job Types: Full-time, Permanent

Pay: £32,000.00-£40,000.00 per year

Benefits:

Company events
Company pension
Free flu jabs

Education:

GCSE or equivalent (preferred)

Experience:

Technical support: 5 years (required)
Customer service: 5 years (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

senior helpdesk engineer jobs in canary wharf, gtl

Senior Helpdesk IT Engineer

Graduate Cloud Support Engineer

Senior Platform Reliability Engineer

Technical Support Associate - London

IT Service Desk Lead

Helpdesk Technician (1st line)

IT Operations Engineer

1st Line Technical Support

Building Services Engineer – Central London

IT Technical Systems Analyst (Applications Team)

Senior Security Engineer

Call Centre Team Leader

Coordinator

Foot Mobile Engineer – Covent Garden, West End & Westminster

Contract Support Administrator

Operational IT Manager

Lead Contract Support

System Administrator 1 - UK

Building Services Engineer – North London, Hertfordshire & Essex

Technical Architect (Microsoft 365/Azure)

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