Guest services associate Work, Jobs in Cardiff, Crf (with Salaries)

Casual Front Office Associate
Marriott Cardiff —Cardiff
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
13d
Guest Services Associate
The Celtic Collection —Cardiff
- £12.72 an hour
- Full-time
- Hotel
- Communication skills
- Employee discount
CASUAL CONFERENCE & EVENTS WORKER
Marriott Cardiff —Cardiff
- Hotel
- Cleaning
- Employee assistance programme
- Employee discount
Quick apply
11d
Conference and Events Associate - The Parkgate Hotel
The Celtic Collection —Cardiff
- £12.72 an hour
- Weekend availability
- Hotel
- Communication skills
- Employee discount
Casual Room Attendant
The Celtic Collection —Cardiff
- £8.00 - £12.71 an hour
- English
- Hotel
- Cleaning
CONFERENCE & BANQUETING ASSOCIATE
Marriott Cardiff —Cardiff
- Full-time
- Hotel
- Cleaning
- Employee assistance programme
- Employee discount
Quick apply
5d
Food and Beverage Associate
The Celtic Collection —Newport
- £12.72 an hour
- Weekend availability
- Food service experience
- Communication skills
- Resort
- Employee discount
Assistant Front Office Manager
Marriott Cardiff —Cardiff
- Full-time
- Hotel
- Front desk
Quick apply
6h
Casual Food and Beverage Associate
The Celtic Collection —Newport
- £8.00 - £12.71 an hour
- Serving
- Customer service
Retail Associate - Golf
The Celtic Collection —Newport
- £12.72 an hour
- Full-time
- Hotel
- Communication skills
- Resort
- Free parking
- Employee discount
ICC Wales - Food & Bar Associate
The Celtic Collection —Newport
- £12.72 an hour
- Full-time
- Bar
- Food service experience
- Employee discount
Housekeeping Associate
The Celtic Collection —Newport
- £12.82 an hour
- English
- Cleaning
- Resort
- Employee discount
Conference and Banqueting Associate (Casual)
Delta Hotels by Marriott St Pierre Country Club —Chepstow
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
Conference Porter
The Celtic Collection —Newport
- £12.72 an hour
- Weekend availability
- Hospitality
- Communication skills
- Employee discount
Casual Housekeeping Associate - Rooms
The Celtic Collection —Newport
- £8.00 - £12.71 an hour
- English
- Cleaning
- Resort
Retail Sales Associate
Harding+ —Bristol
- Full-time
- Customer service
- English
- Retail sales
Quick apply
Supervisor (12 hours/week)
Build-A-Bear Workshop —Bristol
- 12 hour shift
- Team management
- In-person
- Training & development
Quick apply
Leisure Attendant (Full Time)
Delta Hotels by Marriott St Pierre Country Club —Chepstow
- Weekend availability
- Hotel
- Cash handling
- Employee assistance programme
- Employee discount
Quick apply
6d
Retail Sales Associate - French Speaking
Harding+ —Bristol
- Full-time
- Customer service
- Communication skills
- Retail sales
Quick apply
Transient Co-ordinator (Front Desk) Full Time
Delta Hotels by Marriott St Pierre Country Club —Chepstow
- Weekend availability
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply

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Casual Front Office Associate

Marriott Cardiff
Cardiff

Quick apply

Job details

13 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Guest check-in and check-out
Guest relations
Internal department liaison
Complaint handling
Staff training
Front desk
Hotel front office operations

Full job description

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

Free Meals on Duty: Enjoy complimentary meals while at work.
Uniform Provided: A professional uniform is supplied for all employees.
Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
Pension Scheme: Participation in The People’s Pension.
Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
Training and Development: Access to training programs to enhance your skills and advance your career.

Responsibilities: Here's what your journey with us entails:

Welcome and assist guests with check-in/check-out procedures, ensuring a smooth and pleasant experience.
Address guest inquiries and concerns promptly and professionally, providing accurate information and solutions.
Coordinate with other departments to ensure guest requests are fulfilled efficiently.
Maintain a high level of customer service by anticipating guest needs and exceeding their expectations.
Handle guest complaints with empathy and resolve issues to their satisfaction.
Promote hotel services and amenities to enhance guest experience and drive revenue.
Ensure compliance with hotel policies and procedures, maintaining a safe and secure environment.
Monitor guest feedback and implement improvements based on their suggestions.
Assist in training new staff on guest service standards and procedures.
Maintain accurate records of guest interactions and transactions.

Safety and Company Policies:

Follow all company and safety and security policies and procedures.
Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
Complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information.
Communicate with others using clear and professional language.
Develop and maintain positive working relationships with others.
Support the team to reach common goals.
Listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.

Preferred Qualifications:

Related Work Experience: At least 1 year of related work experience in a customer service role.
Supervisory Experience: None required.
License or Certification: None required.

Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!

INDFOH

Quick apply

Refine Your Search

guest services associate jobs in cardiff, crf

Casual Front Office Associate

Guest Services Associate

CASUAL CONFERENCE & EVENTS WORKER

Conference and Events Associate - The Parkgate Hotel

Casual Room Attendant

CONFERENCE & BANQUETING ASSOCIATE

Food and Beverage Associate

Assistant Front Office Manager

Casual Food and Beverage Associate

Retail Associate - Golf

ICC Wales - Food & Bar Associate

Housekeeping Associate

Conference and Banqueting Associate (Casual)

Conference Porter

Casual Housekeeping Associate - Rooms

Retail Sales Associate

Supervisor (12 hours/week)

Leisure Attendant (Full Time)

Retail Sales Associate - French Speaking

Transient Co-ordinator (Front Desk) Full Time

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