Money solutions Work, Jobs in Cardiff, Wls (with Salaries)

Money Solutions Assistant
Cardiff Community Housing Association —Cardiff
- £29,899.19 a year
- Customer service
- Microsoft Office
- Communication skills
4d
Consumer Support Analyst
LexisNexis Risk Solutions —Cardiff
- Full-time
- Customer service
- Windows
- Communication skills
Support Worker
Salutem Care & Education —Cardiff
- £13.45 an hour
- Communication skills
Parts Assistant
FMG Repair Services —Cardiff
- £13 an hour
- Annual leave
- Employee discount
Quick apply
1d
Consumer Support Analyst
RELX —Cardiff
- Full-time
- Customer service
- Windows
- Communication skills
Property Inspector
Willow Tree Housing Partnership —Axbridge
- £38,625 a year
- Full-time
- Maintenance
- English
- In-person
- Annual leave
Quick apply
12d
External Street & Waste Operative
ABM UK —Cardiff
- £13.45 an hour
- Weekend availability
- Communication skills
- Employee discount
Quick apply
Fleet Sales Administrator
Lookers —Cardiff
- £27,750 a year
- Full-time
- Customer service
- Administrative experience
- IT
- Annual leave
Quick apply
Business Development Executive
SmartSearch —Cardiff
- Full-time
- Sales
- Communication skills
- Employee assistance programme
Quick apply
5d
Software Engineer I
LexisNexis Risk Solutions —Cardiff
- Full-time
- Software development
- Agile
- Python
Junior Enterprise Partner Manager
Credas a company of SmartSearch —Cardiff
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Employee assistance programme
Quick apply
6d
CRS Energy: Solar Sales Consultant | £40,000 - £100,000+ OTE | Qualified Leads Provided
Complete Remedial Solutions —Bridgend
- £40,000 - £100,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Referral programme
Quick apply
Repairs Team Leader
Willow Tree Housing Partnership —Axbridge
- £41,778 a year
- Full-time
- Customer service
- Maintenance
- English
- Annual leave
- Work from home
Quick apply
12d
Software Engineer I
RELX —Cardiff
- Full-time
- Software development
- Agile
- Python
Shift Manager - Newport
Oak Furnitureland —Newport
- £27,040 a year
- Full-time
- Time management
- Free parking
- Employee assistance programme
Customer Enablement Specialist
LexisNexis Risk Solutions —Cardiff
- Full-time
- Organisational skills
- APIs
- Communication skills
- Employee assistance programme
- Employee discount
Conveyancing Assistant
Mallory Pryce —Cardiff
- Hybrid work
- Sales
- Organisational skills
Quick apply
Sales Representative
Valour Holdings —Bridgend
- £25,500.00 - £85,574.94 a year
- Full-time
- Free parking
- Employee discount
Quick apply
1d
Field Sales Consultant
Bionic Services Ltd —Cardiff
- Full-time
- Sales
- Business development
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Consultant, Client Success
The Currency Cloud Services Limited —Cardiff
- Analysis skills

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Money Solutions Assistant

Cardiff Community Housing Association -
Cardiff

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Job details

£29,899.19 a year
4 days ago

Qualifications

Customer service
Microsoft Office
Communication skills

Full job description

About the Role

Are you passionate about helping people, solving problems and making a real difference in your community? If so, this could be the perfect opportunity for you.

As a Money Solutions Assistant, you'll play a vital role in supporting our tenants to sustain their tenancies, improve their financial wellbeing and access the support they need when times are tough. You'll be the first point of contact for customers with early stage rent arrears, building trusted relationships and working proactively to prevent issues from escalating.

This is far more than a traditional collections role. You'll combine excellent customer service with empathy, problem solving and practical support, helping customers navigate financial challenges, access benefits and support services, and stay on track with their rent payments. Every conversation is an opportunity to make a positive impact.

Working as part of our Housing & Communities team, you'll collaborate closely with colleagues across Money Solutions, Neighbourhood Management and New Homes, making this a varied and rewarding position where no two days are the same. One day you could be helping a tenant access financial support, the next assisting with lettings enquiries, safeguarding concerns or community initiatives.

We're looking for someone who genuinely cares about people, enjoys building relationships and thrives in a fast paced environment. In return, you'll join a values driven organisation where your work directly contributes to stronger communities, sustainable tenancies and better outcomes for our customers.

If you're looking for a role where you can use your customer service skills to create real change in people's lives, we'd love to hear from you.

Join us and help make a difference, one conversation at a time.

About You

We're looking for someone who genuinely enjoys helping people and understands the difference a positive conversation can make. You'll be customer focused, approachable and resilient, with the confidence to handle sensitive conversations while treating everyone with empathy, dignity and respect.

You'll be an excellent communicator who can build rapport with a wide range of people, listen carefully to understand their circumstances, and work collaboratively to find practical solutions. Whether you're speaking with a tenant about rent arrears, responding to enquiries, or signposting someone to additional support, you'll always put the customer at the heart of what you do.

We'd love to hear from you if you are:

Passionate about delivering outstanding customer service and supporting people through challenging situations.
A confident communicator with strong verbal and written communication skills.
Organised and able to manage competing priorities in a fast-paced environment.
Calm, professional and solution-focused when dealing with difficult conversations.
Comfortable using Microsoft Office applications and learning new systems.
A team player who enjoys working collaboratively and supporting colleagues across different service areas.
Flexible, adaptable and willing to take on a variety of tasks to meet the needs of our customers and communities.

Previous experience in housing, income recovery, benefits advice or customer services would be advantageous, but just as important is your ability to demonstrate compassion, resilience and a commitment to helping customers achieve positive outcomes. If you're someone who takes pride in making a difference and shares our values of being Brave, Caring, Genuine, Honest, Respectful and Trustworthy, we'd love to hear from you.

Most importantly, you're someone who sees the person behind the problem and is motivated to helpthem succeed.

Our Shared Values

At CCHA, values and diverse thinking as just as sought after as technical skills and qualifications. Our values are embedded throughout the organisation. They set out how we work together and how decisions are made. Here at CCHA we live our values by being:

Job Description

The job description will download in PDF format. To request an alternative format, please get in touch.

Money Solutions Assistant

Application & Interview Guidance

The guidance will download in PDF format. To request an alternative format or language, please get in touch.

Application guidance
Interview preparation

If you require this information in an alternative format, please contact us.

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Refine Your Search

money solutions jobs in cardiff, wls

Money Solutions Assistant

Consumer Support Analyst

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Consumer Support Analyst

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External Street & Waste Operative

Fleet Sales Administrator

Business Development Executive

Software Engineer I

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I want to receive the latest job alerts for money solutions in cardiff, wls

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