Claims lead Work, Jobs in Castleford, Wyk (with Salaries)

Contact Centre Claims Advisor
Benenden Health —York
- £26,300 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Annual leave
Final Inspection Lead
Sulzer —Leeds
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Claims Handler CH1
Keoghs —Leeds
- Full-time
- Hybrid work
- Customer service
- No degree
- Organisational skills
- Employee discount
Quick apply
Empty Homes Team Leader
Yorkshire Housing —York
- £45,685 a year
- Full-time
- Maintenance
- Leadership
- Communication skills
- Annual leave
- Employee discount
11d
Operational Delivery Lead - Claims Management
Pwc UK —Bradford
- Full-time
- Hybrid work
- Financial services
- Leadership
- Communication skills
Liability Technical Quality Lead
Sedgwick —Leeds
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
Service Administration Manager
Pelican Engineering —Castleford
- From £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Senior Claims Manager
NHS Resolution —Leeds
- £57,528 - £64,750 a year
- Communication skills
- Annual leave
- Employee assistance programme
Associate Team Leader
Minster Law —Wakefield
- £60,000 - £75,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Account Manager Lead, Client Success (CSM)
FIS Global —York
- Full-time
- Marketing
- Customer service
- No degree
Enforcement Immigration Officer
Home Office —Leeds
- £34,415 - £34,931 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Presentation skills
- Annual leave
4d
Employee Relations & Policy Lead
PIB Group Services Ltd. —Leeds
- £70,000 - £75,000 a year
Quick apply
SHEQ Manager
M Group —Leeds
- Annual leave
- Employee assistance programme
Serious Injury Associate
Minster Law —Wakefield
- £48,000 - £75,000 a year
- Remote
- Microsoft Excel
- Business development
- Supervising experience
Gas Team Leader (Commercial and Contracts)
Yorkshire Housing —Leeds
- £46,659 a year
- Driving
- Organisational skills
- IT
- Annual leave
- Employee discount
Specialty - Credit Control Team Leader
Sedgwick —Leeds
- Full-time
- Hybrid work
- Travel
- Leadership
- Employee assistance programme
- Employee discount
Lead Programmer
Cast Iron Games —Wakefield
- Remote
- C++
- APIs
- Leadership
- Annual leave
- Employee assistance programme
Claims Advocate - Specialty Lines
Aon Corporation —Leeds
- Hybrid work
- Communication skills
Contract Manager (All Grades) – Contract Services
Turner & Townsend —Leeds
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Contracts
Quick apply
First Response Restoration Technician
Trinity Claims —Leeds
- From £25,500 a year
- Customer service
- Administrative experience
- Driving
- Annual leave
- Life insurance
Quick apply

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Contact Centre Claims Advisor

Benenden Health -
York

Apply Now

Job details

Full-time
£26,300 a year

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Gym membership
Referral programme
On-site parking

Qualifications

Communication skills

Full job description

Benenden Health has exciting opportunities for Contact Centre Claims Advisor within its Member Services department, based in our Contact Centre, where you are on the frontline assisting our members. Each call is unique and requires you to use your initiative, apply discretion and work within our mutual ethos.

Working on the telephone, you will have the potential and passion to deliver in a dynamic and changing work environment. You’ll have an excellent telephone manner and strong communication skills, but most importantly, strive to deliver a great member experience. As part of the role, you will also work towards agreed Key Performance Indicators (KPIs) to ensure we maintain a consistently high standard of service delivery.

You will use our inhouse technology systems to record information and support members through their journey. Full training is provided, but you must be comfortable using a computer and navigating multiple systems while speaking with members.

Dealing with enquiries ranging from hearing loss to hip replacements, the role requires someone with resilience and empathy. Someone who can confidently lead members through our services to the best and most appropriate outcome for them. You’ll be an active and effective listener who can gather important information in difficult circumstances, and you’ll know how to ask the right questions at the right timeprobing sensitively and purposefully to uncover the details that matter most.

This role is essential to the successful journey for our members and the future of our outstanding business.

We are interested to hear from candidates with the following skills:

Excellent telephone manner and an ability to adapt to different situations
Enthusiastic, passionate and positive
Self-motivated and resilient
Desire to help others
Ability to question effectively and listen with empathy
Comfortable using computers and learning new systems

Training & Induction
A full induction programme will provide you with the product knowledge and system skills needed to support our members. This includes:

4 weeks of fulltime classroom training (Monday to Friday, 9am5pm), where you will learn our core products and receive full training on our inhouse technology system.
Followed by 2 weeks in our Coaching Academy, where you will begin handling live calls with dedicated support to help you build confidence.

A full induction program and on-going training will provide you with an intimate knowledge and understanding of Benenden Health’s core product. There is a requirement to attend 6 weeks’ full-time training Monday to Friday, 9am-5pm, starting on 24th August 2026. You must be available for the whole training period and have no annual leave.

Hybrid working is available after a successful 6month probation period; the first 6 months will be fully officebased.

Part-time hours of 22.5 hours min/3 days, would be considered, after the 6 weeks of full time training is completed.

With a 119year history, a mutual ethos and over 850,000 members, Benenden Health is a unique place to work. Whatever the department, no two days are ever the same, and the opportunities are as diverse as the members we serve.

Working for a business with such a strong commitment to ‘doing the right thing’, you can expect a broad range of benefits, including:

Free Corporate Benenden Health membership
Free Corporate Benenden Cash plan (helps towards Dental, optical and complementary therapies)
Free onsite car parking
Up to 35 days’ holiday including bank holidays, and no weekend or bank holiday working
Pension with up to 10% employer contributions
Discount available on other Benenden products
Employee Assistance Program
Unlimited access to £500 Refer a Friend Bonus Scheme
Discount and cashback on hundreds of highstreet retailers
Opportunity for hybrid working
Excellent training and career progression opportunities
Cycle to work scheme
Free hot drinks
Free fruit
Employee engagement events
Supporting local charities
Onsite First Aiders and Mental Health First Aiders
Free onsite gym

For further information on this role, please refer to the Role Profile.

Apply Now

Refine Your Search

claims lead jobs in castleford, wyk

Contact Centre Claims Advisor

Final Inspection Lead

Claims Handler CH1

Empty Homes Team Leader

Operational Delivery Lead - Claims Management

Liability Technical Quality Lead

Service Administration Manager

Senior Claims Manager

Associate Team Leader

Account Manager Lead, Client Success (CSM)

Enforcement Immigration Officer

Employee Relations & Policy Lead

SHEQ Manager

Serious Injury Associate

Gas Team Leader (Commercial and Contracts)

Specialty - Credit Control Team Leader

Lead Programmer

Claims Advocate - Specialty Lines

Contract Manager (All Grades) – Contract Services

First Response Restoration Technician

I want to receive the latest job alerts for claims lead in castleford, wyk

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