Senior technical support Work, Jobs in Chalfont Saint Peter, Bkm (with Salaries)

Senior Director, Information Technology EMEA
Spin Master Ltd —Marlow
- Full-time
- Team management
- Budgeting
- Leadership
- Flexible schedule
Senior Technical Support Analyst
Trainline —London
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- SharePoint
8d
Training and Support SME (Military)
CGI —Leatherhead
- Full-time
- Hybrid work
- Communication skills
Quick apply
Senior Technical Support Engineer
Water Technologies - Elga —Stokenchurch
- Full-time
- Hybrid work
- Engineering
- Data analysis skills
- Travel
- Annual leave
- Employee discount
Quick apply
Technical Support Manager
Buckinghamshire New University —High Wycombe
- £38,784 - £43,482 a year
- Weekend availability
- Hybrid work
- University
- No degree
- Training & development
- Employee discount
2d
Senior Technical Support Manager
ComplyAdvantage —London
- Hybrid work
- No experience needed
- Continuous improvement
- Team management
- Annual leave
- Life insurance
Quick apply
Workflow & IT Solutions Specialist Hardware Automation
Beckman Coulter Diagnostics —Amersham
- Full-time
- Remote
- Engineering
- Master's degree
- Analysis skills
- Annual leave
Senior Technical Support Engineer
YugabyteDB —London
- Remote
- Linux
Technical Support Senior Engineer, Chiller
Mitsubishi Heavy Industries Air Conditioning Europe —Uxbridge
- Full-time
- Engineering
- English
- Communication skills
Senior Global Market Intelligence Leader
GE HEALTHCARE —Chalfont Saint Giles
- Marketing
- Master's degree
- Bachelor's degree
Senior Product Analyst
TJX Europe —Watford
- Full-time
- Bachelor's degree
- Mentoring
- Communication skills
- Employee discount
Chief Technology Officer
Artsy and Artnet —London
- £200,000 - £350,000 a year
- Full-time
- Hybrid work
- Mentoring
- Agile
- AI
- Employee assistance programme
International sales director – New technology products
De Rigo Vision spa —Amersham
- Engineering
- Master's degree
- Business development
Quick apply
LTC Senior Operation Performance Analyst
Office of Rail and Road —London
- £58,827 - £64,237 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
Senior Technical Programme Manager (Senior TPM)
Reward Gateway —London
- £120,000 - £140,000 a year
- Full-time
- Hybrid work
- AI
- Leadership
- Communication skills
- Employee discount
Quick apply
Senior Technical Account Manager & IT Service Delivery Manager
DXC Technology —Farnborough
- Full-time
- Team management
- In-person
- Communication skills
Programme Manager
RWS Group —Maidenhead
- Continuous improvement
- Leadership
Technical Specialist Manager
Lanes Group —Slough
- £45,000 a year
- Full-time
- Continuous improvement
- Travel
- Training & development
Quick apply
Senior Facilities Coordinator
The Millennium Group —London
- £54,000 - £57,000 a year
- Full-time
- Bachelor's degree
- Front desk
- Business
Quick apply
Go To Market (GTM) and Sales Enablement Manager
Bunzl UK & Ireland Portfolio Brands —Slough
- £40,000 - £60,000 a year
- Full-time
- Analysis skills
- Presentation skills
- In-person
Quick apply

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Senior Director, Information Technology EMEA

Spin Master Ltd -
Marlow

Apply Now

Job details

Full-time

Benefits

Flexible schedule

Qualifications

Jira
Succession planning
IT management
Stakeholder collaboration
IT team management
Stakeholder liaison
Performance management
Team management
ServiceNow
IT strategy alignment
Budgeting
Information technology team management
Technical roadmaps
Leadership
Communication skills

Full job description

Are you a kid at heart looking to build a career with a leading global children's toy, entertainment and digital gaming company?

At Spin Master, our unwavering commitment to open mindedness, integrity and innovation is a great part of what has made us an industry leader. How do we stay ahead of the pack? By hiring the best and brightest minds—and that’s why we want you!

Job Description:

Spin Master is a leading global children's entertainment company, creating exceptional play experiences through it’s three creative centres: Toys, Entertainment and Digital Games. With distribution in over 100 countries, Spin Master is best known for award-winning brands PAW Patrol®, Bakugan®, Kinetic Sand®, Air Hogs®, Hatchimals®, Rubik’s Cube® and GUND®, and is the global toy licensee for other popular properties.

What will you work on?
The Senior Director, Information Technology for the region is the senior-most IT leader responsible for local IT operations and service delivery. This role provides critical on-the-ground leadership, directly managing the regional IT team and budget to deliver services that meet local business needs. As the primary IT partner to regional stakeholders, the Senior Director ensures that local execution aligns with global standards for technology and cybersecurity, while also providing essential regional input into the global IT strategy, project portfolio, and vendor agreements. Reporting to the VP, IT Business Relationship Management, with dotted-line reporting into VP, Integrated Technology Services, this position is pivotal in balancing regional agility with global strategy to drive operational excellence.

How will you create impact?

Directly oversee regional IT operations, including service delivery and end-user support.
Be accountable for regional IT Service Level Agreements (SLAs) in your region. Review key operational metrics, identify areas for improvement, and direct the team to resolve critical issues and maintain service excellence.
Partner with the enterprise IT infrastructure and cybersecurity teams to implement and enforce corporate standards and policies within the region.
Function as the primary IT partner for business stakeholders within the region to understand their priorities and identify opportunities where technology can create business value.
Translate regional business requirements into actionable IT initiatives. Collaborate with enterprise IT teams in Toronto so regional priorities help shape the enterprise IT roadmap.
Communicate the enterprise IT strategy and initiatives to regional business leaders and the local IT team, ensuring alignment and buy-in.
Drive rapid, local incident resolution, collaborating closely with corporate owners to respect governance
Drive regional adoption of corporate tools (ServiceNow, Jira) by securing local buy-in and collaborating with corporate team on tailored implementation plans.

People Leadership Development

Lead, mentor, and develop a regional team of IT professionals, including IT Managers, System Engineers, and Service Delivery Analysts, fostering a culture of high performance, collaboration, and accountability.
Manage team performance, set clear objectives (in partnership with enterprise IT leadership), and conduct regular performance reviews to ensure alignment with departmental and corporate goals.
Develop and execute strategic workforce plans for the region, including succession planning and talent development, to build a high-performing and engaged IT team.

What are your skills and experience?

10+ years of relevant experience in Information Technology, with at least 5 years in a leadership role managing technical teams and/or other managers.
Proven experience in people management, including hiring, developing, and managing the performance of a diverse IT team.
Strong understanding of IT operations, including infrastructure management, service delivery, and IT support.
Demonstrated ability to develop and maintain strong relationships with senior business stakeholders and act as a trusted advisor while balancing enterprise objectives.
Excellent communication and interpersonal skills, with the ability to influence and negotiate outcomes.
Fiscal planning and budget management experience.

#LI-MK1 #LI-Hybrid

This job posting is tied to an open vacancy.

What you can expect from us:

Our mission is to Make Life More Fun with a vision to push the boundaries of innovation, creativity, and fun.

Growth and Career Opportunities
Flexible Work Hours
Innovation, Collaboration and Fun
Comprehensive Benefits
Other fun Perks!

What’s it like to work here?

Spin Master is a fast-paced, hands-on organization that provides many great opportunities for impactful decision-making; though our challenging start-up atmosphere isn’t for everyone, we have a proven record of opportunities for future advancement and internal transfers for our passionate and results driven team.

Everyone is welcome in our sandbox and we are committed to an accessible and inclusive hiring process that provides reasonable accommodation to all applicants.

Spin Master strives to create an accessible and inclusive application and selection process and is committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at [email protected] and we will work with you to meet your accessibility needs.

We do appreciate all interest; however only those selected for interview will be contacted.

Apply Now

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