Technical support engineer Work, Jobs in Cheadle, Gtm (with Salaries)

Technical Support Engineer – Lab Informatics
Agilent Technologies LDA UK Limited —Cheadle
- Full-time
- Doctoral degree
- Laboratory experience
- Master's degree
3rd Line Support Engineer
BCN Group —Manchester
- Full-time
- Hybrid work
- Mentoring
- SharePoint
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
12d
3rd Line Support Engineer
Humnize —Manchester
- £40,000 - £45,000 a year
- Full-time
- Mentoring
Product Specialist/Support Engineer (entry level)
WeBuyAnyCar —Manchester
- Communication skills
Quick apply
3d
Field Support Engineer - ITS
TK Elevator —Wythenshawe
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Employee assistance programme
- Referral programme
1st Line Support Engineer
Humnize —Stockport
- £26,000 - £28,000 a year
- Communication skills
Field Support Engineer - ITS
TK Elevator UK Ltd —Wythenshawe
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Employee assistance programme
- Referral programme
Product Support Engineer
Amadeus IT Group —Manchester Airport
- 12 hour shift
- ERP systems
EUC Engineer
CGI —Manchester
- Full-time
- Continuous improvement
- Communication skills
Quick apply
End User Support Engineer I
Arch Capital Group Ltd. —Manchester
- Full-time
- Windows
- Bachelor's degree
- No degree
Support Services Engineer
Advania UK —Manchester
- £26,000 - £29,000 a year
- Hybrid work
- Azure
- Communication skills
1d
Senior Technical Support Engineer
Yunex Traffic —Leigh
- Overtime
- Continuous improvement
- Mentoring
- Computer skills
2nd Line Modern Workplace Engineer
LIMA Networks LTD —Salford Quays
- £35,000 - £45,000 a year
- Weekend availability
- Hybrid work
- Azure
- SharePoint
Quick apply
9d
2nd Line Modern Workplace Engineer
LIMA —Salford
- £35,000 - £45,000 a year
- Weekend availability
- Hybrid work
- Azure
- SharePoint
- Employee assistance programme
9d
Associate Installer Support Engineer (Dutch Speaking) - Fixed Term Contract
Tesla —Manchester
- Schematics
- Engineering
- English
Security Systems & ICT Infrastructure Engineer
Mott MacDonald —Altrincham
- Full-time
- Hybrid work
- Travel
- Training & development
- Communication skills
- Annual leave
- Employee discount
Schools ICT Engineer
Agilisys —St Helens
- Monday to Friday
- Computer networking
- In-person
- Communication skills
- Annual leave
- Employee discount
Quick apply

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technical support engineer jobs near cheadle, gtm

Technical Support Engineer – Lab Informatics

Agilent Technologies LDA UK Limited
Cheadle

Apply Now

Job details

Full-time

Benefits

Company pension

Qualifications

Technical troubleshooting
Doctoral degree
Analytical chemistry
Laboratory experience
Master's degree
Virtualisation
Customer support
Customer interaction
Application support
Communication skills
Remote diagnostics

Full job description

Job Description

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek - so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.

Join Us in Cheadle (Manchester, UK): You will join a successful team of Technical Support Engineers providing first class support to our customers utilising a variety of remote diagnostic tools.

Your primary role will be troubleshooting and resolving software issues on customer’s Client/Server and Standalone PC configurations. This will require troubleshooting of PC network communication, instrument control, data analysis and database issues as well as using virtualization software to reproduce problems in-house. You will also be required to provide support on out instrumentation so experience with analytical techniques are required.

You will occasionally be required to visit customer sites for installations, repairs and scheduled services. The candidate must be very customer focussed, confident, flexible and willing to go the extra mile to delight our customers.

What You’ll Do:

You will be providing a high level of reactive and proactive technical services in support of Agilent's product portfolio, primarily software products
You will be part a team of 15 remote technical engineers based in the head office in Cheadle
You will be responsible for remote trouble shooting on software, hardware and applications
You will be providing problem resolution in order to optimize the efficiency and uptime availability of customer systems.

About the Role

60% Office based/40% flexible location (Manchester) with requirements to travel abroad (training) and visit customers (installs, repairs, servicing) – approx. 15 – 20 % of the time

Qualifications

Your Profile:

Bachelor, Master or PhD in Chemistry or Life Science based area with demonstratable IT/software skills
Experience with Agilent software (e.g. OpenLab, Chemstation or other instrument control software) is an advantage
Experience in analytical techniques (e.g. chromatography, mass spectrometry, spectroscopy) along with practical experience, preferably in a laboratory environment
Excellent communication and customer service skills
Excellent remote troubleshooting skills
A clearly demonstrated structured approach to work
The ability to organise and prioritise your workload effectively
A strong valuation of processes and the ability to follow them accordingly with strong attention to detail
The ability to set customer expectations and balance customer requirements with Agilent's business needs
Independent when working and excellent communication skills

What We Offer:

Outstanding company culture and working environment.
Career development opportunities.
Competitive compensation and benefits package.
Work-Life-Balance programs.
Company pension scheme.
Private health care.
A position within an international organization, offering a multifaceted working environment with exciting challenges and opportunities.

We will make sure you get all the training and development opportunities you need to become the best in your field!

Additional Details

This job has a full time weekly schedule.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required:

10% of the Time

Shift:

Day

Duration:

No End Date

Job Function:

Services & Support

Apply Now

Refine Your Search

technical support engineer jobs in cheadle, gtm

Technical Support Engineer – Lab Informatics

3rd Line Support Engineer

3rd Line Support Engineer

Product Specialist/Support Engineer (entry level)

Field Support Engineer - ITS

1st Line Support Engineer

Field Support Engineer - ITS

Product Support Engineer

EUC Engineer

End User Support Engineer I

Support Services Engineer

Senior Technical Support Engineer

2nd Line Modern Workplace Engineer

2nd Line Modern Workplace Engineer

Associate Installer Support Engineer (Dutch Speaking) - Fixed Term Contract

Security Systems & ICT Infrastructure Engineer

Schools ICT Engineer

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