Application support engineer Work, Jobs in Cheetham Hill, Gtm (with Salaries)

Application Support Engineer (AWS) - Manchester
FDM Group —Manchester
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
10d
Application Support Engineer
Zenith —Altrincham
- £30,000 - £36,000 a year
- Agile
- Communication skills
- Free parking
- Annual leave
EUC Engineer
CGI —Manchester
- Full-time
- Continuous improvement
- Communication skills
Quick apply
Site Reliability Engineer (DV Security Clearance)
CGI —Manchester
- Full-time
- Scripting
- In-person
- Communication skills
Quick apply
Onsite Desktop Engineer
Capgemini —Manchester
- Monday to Friday
- Hybrid work
- Microsoft Outlook
- Computer networking
- In-person
5h
End User Support Engineer I
Arch Capital Group Ltd. —Manchester
- Full-time
- Windows
- Bachelor's degree
- No degree
Product Support Engineer
Amadeus IT Group —Manchester Airport
- 12 hour shift
- ERP systems
DevOps Engineers (DV Security Clearance)
CGI —Manchester
- Full-time
- DevOps
- Continuous improvement
- Scripting
Quick apply
Support Services Engineer
Advania UK —Manchester
- £26,000 - £29,000 a year
- Hybrid work
- Azure
- Communication skills
10h
DevOps Engineer (DV Security Clearance)
CGI —Manchester
- Full-time
- Hybrid work
- Azure
- DevOps
- AWS
Quick apply
Technical Support Engineer
KION Group AG —Stockport
- Weekend availability
- Travel
- Communication skills
- Flexible schedule
IT Support Engineer I, IT Services
Amazon UK Services Ltd. —Manchester
- Full-time
- Computer Science
- English
- Analysis skills
DevSecOps Engineer
CGI —Manchester
- Full-time
- DevOps
- Mentoring
- Scripting
Quick apply
Onsite Desktop Engineer
Capgemini Sogeti —Manchester
- Monday to Friday
- Hybrid work
- Microsoft Outlook
- Computer networking
- In-person
10h
DevOps Engineer - Manchester, UK
Capgemini —Manchester
- DevOps
- Scripting
IT Service Desk/Site Engineer
JN Bentley —Manchester
- Full-time
- Customer service
- Travel
- In-person
Quick apply
IT Support Engineer (1st Line)
Forbes Solicitors —Preston
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
IT Support Engineer
GWA Group —Warrington
- Full-time
- Continuous improvement
- Computer networking
- SharePoint
Software Engineer
Convosoft Ltd —Manchester
- £35,000 - £45,000 a year
- Full-time
- Java
- SQL
- Analysis skills
Quick apply
Associate Installer Support Engineer (Dutch Speaking) - Fixed Term Contract
Tesla —Manchester
- Schematics
- Engineering
- English

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Application Support Engineer (AWS) - Manchester

FDM Group -
Manchester

Apply Now

Job details

Fixed term contract
10 days ago

Benefits

Annual leave
Company pension

Qualifications

Jira
Technical troubleshooting
Incident triage
Dashboard visualisation
Incident queue management
IT service management
Ticket management
Service restoration
Continuous improvement
Splunk
Risk management
Technical writing
ServiceNow
S3
Application support
Root cause analysis
Communication skills

Full job description

About The Role

FDM is a global business and technology consultancy seeking an experienced Production Support Analyst to work for our global financial services client. The right candidate will coordinate and provide production support activities for applications and databases for software, ensuring operational stability, rapid issue resolution, and continuous improvement. This is initially a 12-month contract with very good prospects to extend and will be a hybrid role that will be based in Manchester.

Responsibilities

Provides intermediate support of applications and databases for software. Coordinates and executes technical procedures to resolve production issues after evaluation.
Monitors production systems for alerts, outages, and system issues. Research issues and performs root cause analysis to minimize risk. Implements solutions for issues and appropriate development initiatives.
Ensures that support requests are resolved within the service level agreements. Communicates statuses and resolutions.
Writes and updates production support documentation, policies, and procedures.
Identifies opportunities for improvement and makes recommendations. Assists in implementing changes.
Establishes and maintains strong working relationships with business partners.
Participates in special projects and performs other duties as assigned.

About You

Proficient in Splunk for log analysis, alert investigation, and dashboard creation (or similar tools)
Working knowledge of Open-Telemetry, including instrumentation, metrics, logs, and distributed tracing
Familiarity with AWS services and the AWS Management Console (or similar cloud-native platforms)
Understanding of core AWS components (EC2, S3, CloudWatch, Lambda, etc.)
Skilled in incident triaging, prioritization, and escalation
Strong root cause analysis and problem solving abilities
Experience with ITIL aligned processes (incident, problem, change management)
Strong written and verbal communication skills
Ability to translate technical issues for non technical stakeholders
Experience supporting production environments and operational readiness activities
Ability to write and maintain runbooks, troubleshooting guides, and knowledge articles
Familiarity with SQL basics, log analysis, and API troubleshooting
Experience with ticketing systems such as ServiceNow or Jira

About Us

We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 3,500 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.

Why join us

Career coaching, mentoring and access to upskilling throughout your entire FDM career
Assignments with global companies and opportunities to work abroad
Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field
Annual leave and work-place pension

Apply Now

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application support engineer jobs in cheetham hill, gtm

Application Support Engineer (AWS) - Manchester