Receptionist/clerk Work, Jobs in Chelmsford, Eng (with Salaries)

Receptionist/Administration Assistant, The Linden Centre , Chelmsford
Essex Partnership University NHS Foundation Trust —Chelmsford
- £25,760 - £27,476 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Annual leave
- Employee discount
12h
Receptionist/Appointment Clerk - Radiology
Mid and South Essex NHS Foundation Trust —Southend-on-Sea
- £25,272 a year
- Full-time
- Computer literacy
- Front desk
- Computer skills
3d
Receptionist
Chingford Medical Practice —London
- £12.71 an hour
- Part-time
- Administrative experience
- Organisational skills
- Front desk
- Health & wellbeing programme
Quick apply
7d

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Receptionist/Appointment Clerk - Radiology
Mid and South Essex NHS Foundation Trust —Southend-on-Sea
In this busy and rewarding role, you’ll be responsible for providing specialised reception cover, booking imaging appointments, handling administrative tasks,…
£25,272 a year
3d

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Receptionist/Administration Assistant, The Linden Centre , Chelmsford

Essex Partnership University NHS Foundation Trust -
Chelmsford

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Job details

Part-time
£25,760 - £27,476 a year
12 hours ago

Benefits

Cycle to work scheme
Annual leave
Employee discount

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Computer literacy
Administrative support experience
Patient service
Administrative experience
Front desk
Outbound calling
Communication skills

Full job description

Please note you must have right to work in the UK to apply for this position.

Due to current Home Office Guidelines, we are unable to sponsor this job role.

An exciting opportunity has arisen to recruit a Part time Administration Assistant/Receptionist based at The Linden Centre, Chelmsford.

We are looking for someone with the ability and confidence to use their own initiative and prioritise tasks. The post holder must possess excellent communication skills and relevant administrative experience, must be flexible and have attention to detail.

The role will involve providing support to our clinical colleagues with administrative tasks by providing front line support, face to face and over the telephone. This role is Tuesday & Wednesday 9 am to 5 pm. We will offer you support, supervision, training and the opportunity for personal development.

You will also need to be computer literate with experience of Microsoft Word, Excel and Outlook. You will be given full training on the various systems that we use.

We are looking for someone with a positive and compassionate approach to supporting patient care. The role will also include telephone calls and face to face contact with our patients and due to the nature of the services we carry out administrative support for, these can sometimes be distressing.

Successful candidates will be expected to provide services in a professional, efficient, friendly and polite manner.

COMMUNICATION

You will be required to handle incoming and outgoing telephone calls to the multi-disciplinary clinical staff and managers in a polite and efficient manner. Receive and deal with telephone enquiries, responding appropriately to callers including high risk, abusive, threatening, depressed, suicidal and vulnerable clients and carers. Maintain strict confidentiality at all times.

Record accurate messages and follow them up appropriately in accordance to department guidelines.

To deal face to face with patients and families seeking further help/information and to be aware of the needs of the clients and to deal in an appropriate manner with clients who can be hostile, abusive or aggressive.

To exchange confidential and/or sensitive information between staff, patients, and carers in person or on the telephone. The unpredictability of patients means that persuasive, reassuring, empathic, skills are required at all times.

Deal with queries raised by patients, relatives, GP’s or other healthcare professionals both internally and externally to the trust. These are often of a non-routine nature and involving complex issues such as medication and other clinical treatments where there are barriers to understanding due to the nature of the client group.

EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;

Season Ticket Loans

NHS discounts for staff

Excellent Training facilities and opportunities

Buying and Selling annual leave scheme

The opportunity to work bank shifts and expand knowledge and experience in other areas

Salary Sacrifice schemes including lease cars and Cycle to Work

Day One Flexible Employer

The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment

Join our Staff bank

What is Staff Bank?

Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.

ROLE SUMMARY

To operate as a centralised department to provide a comprehensive reception & administration service and functions within the Trusts’ Localities.

The service will ensure the timely and accurate recording of all activity across services using Trust information systems.

The service will require a team approach to ensure cover for absence across all services / locations.

Post holders, as appropriate, will be required to provide administration duties on behalf of these services.

Due to the nature of the role a strong emphasis is placed on safeguarding confidentiality and this forms a pre-requisite for every Reception / Administration Assistant / Ward Clerk.

This is not an exhaustive list

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receptionist/clerk jobs in chelmsford, eng

Receptionist/Administration Assistant, The Linden Centre , Chelmsford

Receptionist/Appointment Clerk - Radiology

Receptionist

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