Instructor Work, Jobs in Chelmsford, Ess (with Salaries)

Member Journey Host
Virgin Active —Chelmsford
- Communication skills
- Annual leave
- Employee discount
Duty Manager
Virgin Active —Chelmsford
- Communication skills
- Annual leave
- Employee discount
Outdoor Instructor
Rainbow Rural Centre C.I.C —Great Dunmow
- From £12.71 an hour
- Part-time
- In-person
- Communication skills
- Teaching
- Free parking
Quick apply
9d
Sales Membership Consultant
Virgin Active —Chelmsford
- £13,325.31 a year
- Part-time
- Front desk
- Communication skills
- Annual leave
- Employee discount
Personal Safety Training Instructor (Chelmsford)
Essex Police and Kent Police —Chelmsford
- From £33,603 a year
- Weekend availability
- Computer literacy
- Microsoft Office
- Supervising experience
1d
Parcelforce Collection & Delivery Driver
Royal Mail Group —Chelmsford
- £12.71 - £13.94 an hour
- Overtime
- Customer service
- Annual leave
- Life insurance
Studio Instructor - Casual - Witham Leisure Centre
Freedom Leisure —Witham
- Up to £22 an hour
- Temporary
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Maths and English Tutor
Explore Learning —Chelmsford
- £8.40 - £12.75 an hour
- Part-time
- Maths
- Mentoring
- Paid training
2d
Senior Product & Digital Designer
OnlineArtSchool.com —Danbury
- From £40,000 a year
- Full-time
- In-person
- AI
- School
Quick apply
4d
Trainee Bus Driver
First Bus —Chelmsford
- £15.66 an hour
- Full-time
- Paid training
- Employee discount
8d
General Manager
Jobs In. Fitness —Billericay
- £45,000 - £50,000 a year
- Sales
- Business development
- Continuous improvement
Quick apply
Part time fitness coach
Three Rivers Country Club —Woodham Ferrers
- Part-time
- Anatomy knowledge
- First Aid Certification
- Cleaning
Quick apply
Divisional Head of HSEQ
Network Plus —Chelmsford
- £80,000 - £95,000 a year
- Continuous improvement
- Communication skills
Quick apply
Alternative Provision Instructor
TeamSport —Basildon
- £21,073 - £24,195 a year
- Part-time
- Leadership
- Mechanical knowledge
- Teaching
9d
Senior HR Business Partner (Operations)
Royal Mail Group —Chelmsford
- Full-time
- Travel
- Human resources
- Annual leave
- Sick pay
5d
Part-Time (2-4 days) Administrator/Receptionis
Trent Park Equestrian Centre —Enfield
- From £406.72 a week
- Part-time
- Inventory control
- Data entry
- Front desk
- Free parking
- Store discount
Quick apply
5d
Club Manager - Basildon Holiday Club
Junior Adventures Group —Basildon
- Up to £14 an hour
- Full-time
- Experience working with children
- Leadership
- School
- Paid training
- Employee discount
Quick apply
Aqua Instructor
Virgin Active —Chelmsford
- Teaching
Group Workout Instructor
Places for People —Epping
- £26.12 an hour
- Part-time
- Cleaning
- Time management
- Employee discount
Group Workout Instructor - Body Balance
Places for People —Ongar
- £1,362.94 a month
- Cleaning
- Time management
- Employee discount

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Member Journey Host

Virgin Active -
Chelmsford

Apply Now

Job details

Benefits

Annual leave
Discounted or free food
Company pension
Employee discount

Qualifications

Guest relations
Client engagement
Customer loyalty building
Relationship management
Communication skills

Full job description

Virgin Active are committed to changing people’s lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service.
We take value in recruiting the very best team members who work behind the scenes to support our clubs in delivering a world-class member experience. We are now looking for a Member Journey Host to join our Member Experience & Hospitality Team.
It’s a truly exciting time to be joining Virgin Active. As we continue to evolve into social wellness clubs, the member experience sits at the heart of everything we do. This role plays a vital part in creating emotional connection, building belonging, and ensuring members feel inspired, supported, and cared for throughout their entire journey with us.
The Member Journey Host is the warm, welcoming heartbeat of the club. You are the bridge between our members and the Virgin Active community — spotting early signs of disengagement, reigniting motivation, and turning everyday interactions into meaningful moments that keep members coming back.
The Role
Create meaningful emotional connections that make members feel seen, valued, and inspired.

Participate in daily service huddles, sharing insights, member stories, and hospitality opportunities.

Proactively reconnect with non-responders and at-risk members through personalised outreach.

Monitor and act on DDI/Debtor lists, supporting re-engagement and retention.

Identify early signs of disengagement and create tailored re-engagement strategies.

Recognise and celebrate member milestones such as birthdays, first classes, and fitness achievements.

Act as a concierge, connecting members to PTs, group exercise, wellness services, and community events.

Deliver daily “Hum” moments while supporting “Sing” and “Shout” experiences that surprise and delight.

Capture and share member stories and hospitality wins to inspire best practice across the club.

Act as a member advocate, owning interactions end-to-end and ensuring personal follow-up.

Support daily club readiness, ensuring presentation, atmosphere, and cleanliness meet Virgin Active standards.

Experience
Exceptional interpersonal and communication skills.

High emotional intelligence with the ability to connect quickly and genuinely.

A natural hospitality mindset and passion for people.

Strong organisation skills with a proactive, solutions-focused approach.

Experience in hospitality, customer experience, or member-facing environments (desirable)

Our Perks
30 days (including bank holidays) annual leave – and we want you take them
Access to The Peoples Pension, with our contributions at 3%
Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.
You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2)
Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.
Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.
Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.
We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.
Access to ePoints, offering loads of online discounts to retailers.
Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.

Apply Now

Refine Your Search

instructor jobs in chelmsford, ess

Member Journey Host

Duty Manager

Outdoor Instructor

Sales Membership Consultant

Personal Safety Training Instructor (Chelmsford)

Parcelforce Collection & Delivery Driver

Studio Instructor - Casual - Witham Leisure Centre

Maths and English Tutor

Senior Product & Digital Designer

Trainee Bus Driver

General Manager

Part time fitness coach

Divisional Head of HSEQ

Alternative Provision Instructor

Senior HR Business Partner (Operations)

Part-Time (2-4 days) Administrator/Receptionis

Club Manager - Basildon Holiday Club

Aqua Instructor

Group Workout Instructor

Group Workout Instructor - Body Balance

I want to receive the latest job alerts for instructor in chelmsford, ess

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