Director of customer experience Work, Jobs in Cheltenham, Eng (with Salaries)

Head of Marketing
Clifton Cameras —Cheltenham
- £32,500 - £45,000 a year
- Full-time
- Project management
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Quick apply
8d
1st Line Team Leader
Commercial —Cheltenham
- £30,000 - £38,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Customer service
- Work from home
- Employee assistance programme
Quick apply
12d
Business Development Manager (IT)
Commercial —Cheltenham
- £40,000 - £120,000 a year
- Full-time
- Hybrid work
- Azure
- Sales
- IT
- Work from home
- Employee assistance programme
Quick apply
4d
Business Development Manager (BDM) - Cheltenham - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Cheltenham
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Reservations Sales Consultants
Just Go Holidays —Cheltenham
- Part-time
- Hospitality
- Sales
- Customer service
- Employee discount
- Referral programme
Quick apply
8d
Category manager - Dental Plan
PortmanDentex —Cheltenham
- Full-time
- Hybrid work
- Data analysis skills
- Project management
- Bachelor's degree
- Employee assistance programme
Quick apply
General Manager / Farm Park Manager
R Keene & Sons (t/a Over Farm) —Gloucester
- £33,000 - £38,000 a year
- Full-time
- Hospitality
- Management
- First Aid Certification
- Free parking
- Employee discount
Quick apply
Executive Assistant to the Director
Yip Shing —Gloucester
- £45,000 - £70,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick apply
10d
Director, Regional Business Development
VSE Careers —Lydney
- Full-time
- Management
- Sales
- Customer service
Director, Operations
Thermo Fisher Scientific —Gloucester
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Business Development Executive
Chromalox —Cheltenham
- Microsoft Powerpoint
- Sales
- Engineering
Senior Paid Marketing & SEO Manager
Superdry —Cheltenham
- Communication skills
- Store discount
- Annual leave
8d
Business Development Manager (BDM) - Gloucester - Circa 41k -Package 53k OTE Uncapped
Yell Ltd —Gloucester
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Business Development Manager (BDM) - Worcester - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Worcester
- £35,875 - £41,000 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Client Retention Manager
Vergo —Gloucester
- Microsoft Office
- Analysis skills
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
Senior Online Trading Manager - Fixed-Term Contract
Bamford Collection —Moreton-In-Marsh
- Sales
- Merchandising
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
9d
Account Manager
Safetykleen —Worcester
- £32,000 - £40,000 a year
- Full-time
- Employee assistance programme
- Referral programme
Quick apply
3d
Head of Store Development
ProCook —Gloucester
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Project management
- Travel
- IT
- Free parking
- Employee assistance programme
Quick apply
11d
Sales Support Executive
Intamarque Limited —Tewkesbury
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Annual leave
- Flexible schedule
UK Operational Training Team Leader
Capita —Moreton-In-Marsh
- Up to £45,500 a year
- Full-time
- Management
- Project management
- Team management
- Free parking
- Employee discount
1d

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director of customer experience jobs near cheltenham, eng

Head of Marketing

Clifton Cameras
Cheltenham

Quick apply

Job details

Full-time
£32,500 - £45,000 a year
8 days ago

Benefits

Free parking
Casual dress
Company pension
Employee discount
On-site parking

Qualifications

Photography
Project management
Content marketing
Organisational skills
Communication skills
Marketing

Full job description

Head of Marketing

Full Time | Staverton, Gloucestershire

Lead the future of marketing at one of the UK's leading specialist camera retailers.

At Clifton Cameras, we're passionate about photography, filmmaking, birding and content creation.

We're more than a camera retailer. We're building a brand that educates, inspires and supports photographers of every level through expert advice, engaging content, events and partnerships with the world's biggest imaging brands.

As we continue to grow, we're looking for an exceptional Head of Marketing to lead our talented marketing team, shape our marketing strategy and help drive the next stage of Clifton Cameras' growth.

This is a unique opportunity to combine creativity with outstanding organisation. You'll lead a team of five, manage multiple projects simultaneously and work alongside some of the biggest names in the photography industry.

If you love inspiring people, developing ideas, delivering exceptional campaigns and using data to drive results, we'd love to hear from you.

The Role

This is a varied, fast-paced leadership role where no two days are the same.

One day you could be planning a major product launch with Nikon, Sony or Canon. The next you'll be coordinating content creation, preparing a Black Friday campaign, reviewing website promotions or ensuring manufacturer marketing commitments are delivered accurately and on time.

You'll be responsible for the overall direction and performance of the marketing department, balancing strategic planning with day-to-day delivery to ensure marketing activity contributes directly to Clifton Cameras' commercial success.

Key ResponsibilitiesLeadership

Lead, inspire and develop a team of five marketing professionals.
Hold regular team meetings and one-to-ones.
Delegate work effectively, balancing workloads across the team.
Foster a collaborative, positive and high-performing culture.
Coach and develop individuals to help them reach their full potential.

Marketing Strategy & Planning

Develop and execute Clifton Cameras' marketing strategy alongside the Directors.
Own and manage the company-wide marketing calendar.
Plan campaigns well in advance, ensuring deadlines are achieved.
Coordinate all promotional activity across the business.
Manage seasonal campaigns including Black Friday, Christmas, January Sales and major product launches.
Ensure all marketing activity aligns with wider business objectives and commercial priorities.

Content & Creative

Oversee the planning and production of content across YouTube, social media, email marketing, blogs and our website.
Work with the team to develop fresh, engaging and commercially effective content ideas.
Ensure all creative output reflects the Clifton Cameras brand and is delivered to an exceptional standard.
Continue to evolve the creative direction of the business.

Brand & Supplier Relationships

Build strong relationships with our buying team and leading manufacturers including Canon, Nikon, Sony, Fujifilm, OM System and many more.
Coordinate manufacturer campaigns and promotional activity.
Manage supplier marketing schedules and rebate commitments.
Ensure all manufacturer requirements are delivered accurately, on time and fully evidenced where required.
Identify opportunities to maximise supplier marketing support and commercial opportunities.

Website & Campaign Management

Oversee website promotions, homepage updates and campaign landing pages.
Coordinate weekly email marketing campaigns and promotional mailers.
Ensure campaigns remain accurate, commercially effective and are delivered on schedule.
Implement, monitor and regularly review Meta advertising campaigns.
Ensure all website content remains accurate, engaging and commercially effective.

Commercial Performance & Reporting

Monitor and report on marketing performance across all channels.
Analyse campaign effectiveness, customer engagement and commercial performance.
Measure return on investment and provide data driven recommendations.
Use reporting and analytics to continually improve campaign performance and support business growth.
Regularly review marketing activity to ensure objectives and supplier commitments are being achieved.

About You

We're looking for someone who is equally passionate about creativity and organisation.

You'll enjoy leading people, solving problems and keeping multiple projects moving without compromising quality.

You'll be someone who naturally plans ahead, notices the finer details and enjoys bringing structure to busy environments while also having the confidence to influence strategy and drive the department forward.

We'd love to hear from you if you have:

Previous experience leading or managing a marketing team.
Outstanding organisational and project management skills.
Excellent attention to detail.
Strong communication and relationship-building skills.
Experience planning and delivering successful marketing campaigns.
Commercial awareness with the ability to interpret marketing data and make informed decisions.
Confidence managing multiple priorities in a fast-paced environment.
A proactive approach with the ability to take ownership and lead by example.
A creative mindset and genuine passion for producing outstanding work.

Desirable

Knowledge of photography, videography or the imaging industry.
Experience working within retail or e-commerce.
Experience working with premium consumer brands.
Experience with marketing platforms such as Klaviyo, Metricool, SEMrush and Shopify.
Experience implementing and managing Meta advertising campaigns.
Experience working with brand ambassadors, creators or influencers.
Strong understanding of YouTube, social media and content marketing.
Experience using project management systems.

Why Join Clifton Cameras?

You'll be joining us at one of the most exciting points in our journey.

We're investing heavily in content creation, YouTube, ambassadors, events and digital marketing, giving you the opportunity to make a real impact on the future of the business.

You'll lead an established and talented marketing team while working closely with the Directors to shape the future direction of one of the UK's most respected specialist photography retailers.

This is a role where you'll have the autonomy to influence strategy, inspire creativity, develop people and deliver marketing that genuinely makes a difference.

This role is perfect for someone who...

Loves leading and developing people.
Thrives on organising complex projects.
Enjoys balancing creativity with commercial thinking.
Is highly organised and naturally plans ahead.
Can confidently manage multiple priorities and tight deadlines.
Enjoys building strong relationships with suppliers and manufacturers.
Takes pride in delivering work to an exceptional standard.
Wants to make a genuine impact on a growing business.

If you're looking for an opportunity to lead, inspire and shape the future of marketing within a passionate and ambitious business, we'd love to hear from you.

Pay: £32,500.00-£45,000.00 per year

Benefits:

Casual dress
Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

director of customer experience jobs in cheltenham, eng

Head of Marketing

1st Line Team Leader

Business Development Manager (IT)

Business Development Manager (BDM) - Cheltenham - Circa 41k Package- 53k OTE Uncapped

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Director, Regional Business Development

Director, Operations

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Business Development Manager (BDM) - Worcester - Circa 41k Package - 53k OTE Uncapped

Client Retention Manager

Senior Online Trading Manager - Fixed-Term Contract

Account Manager

Head of Store Development

Sales Support Executive

UK Operational Training Team Leader

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