To support the delivery of outsourced reinsurance services for PoloWorks clients, ensuring the accurate administration, accounting and reporting of proportional, excess of loss (XOL) and facultative reinsurance arrangements. The role also supports client onboarding, operational readiness, testing activities and ongoing service delivery.
Prepare and review reinsurance statements, accounts and recoveries.
Process premiums, cash allocations and reinsurance transactions.
Monitor outstanding balances, reconciliations and recoveries.
Review treaty documentation and maintain accurate records.
Support onboarding, UAT and implementation projects.
Produce client reporting and attend stakeholder meetings.
Liaise with brokers, reinsurers and internal teams to resolve queries in writing and face to face.
Contribute to all aspects of discussing and onboarding new opportunities.
Achieve, maintain and develop own competence.
Supportive of the Line Manager and Reinsurance colleagues.
London Market and/or Lloyd's market experience.
Experience communicating with all levels of internal and external organisations e.g. new starters to CEO / CFO level
Experience of outsourced reinsurance operations.
Knowledge of Lloyd's reporting requirements, including SRS.
Experience supporting onboarding, operational readiness or system implementations.
Experience participating in UAT activities.
Exposure to reinsurance or policy administration systems.
Attention to detail when handling large and sophisticated datasets.
Intermediate / Advanced Excel skills.
As well as a competitive salary, discretionary annual bonus, and a minimum 26 days of annual leave (with the option to buy more), you will also get an excellent benefits package, including flexible, hybrid working, private health insurance, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay.
You will also have access to company volunteering days, an Electric Vehicle (EV) leasing scheme, an employee assistance programme with retail discounts and savings, a generous employee referral scheme, regular sports and social events, and free Cheltenham bus travel.
PoloWorks is the leading provider of UK-based support services to the insurance market. We have built a strong reputation as dedicated and dependable experts in our field. We pride ourselves on our ability to be flexible, responsive, and knowledgeable.
As a leading service support company and turnkey managing agency, our clients choose us because our staff not only have the expertise but also a profound affinity with their business challenges. Our mission is to support, inspire, and develop the insurers of today and tomorrow.
Our clients, whether digital start-ups or well-established organisations, rely on the PoloWorks team to develop and strengthen their businesses. Our clients' goals are our goals. As such we design and deliver bespoke solutions to their specific business challenges.
Recognised as a Great Place to Work certified company and listed among the Best Workplaces in Financial Services & Insurance, PoloWorks is proud of its positive culture and commitment to its people. With offices in London and Cheltenham, PoloWorks has ambitious growth plans, offering exciting opportunities for anyone joining us on the next phase of our journey.
It's our mission to unleash the potential in every team, and we know that teams perform best when they are diverse and every team member feels that they belong. It is the unique contributions of all PoloWorks colleagues that drive our success, and we are committed to building an inclusive culture where everyone is empowered to do meaningful work and are recognised for their efforts. To that end, we are committed to providing an environment free of discrimination for everyone.
