Benefits advisor Work, Jobs in Cheltenham, Gls (with Salaries)

Customer Service Advisor
HR Star —Cheltenham
- £25,000 - £30,000 a year
- Full-time
- Salesforce
- Data analysis skills
- Analysis skills
- Free parking
Quick apply
Groups Facilitator Independent Sexual Violence Advisor (ISVA)
Axis Counselling —Worcester
- From £28,701 a year
- Full-time
- Hybrid work
- Experience working with children
- Travel
- Mentoring
- Annual leave
- Work from home
Quick apply
L'Oréal Luxe Multi-Brand Beauty Advisor, John Lewis Cheltenham (37.5 Hours)
l'Oréal —Cheltenham
- Part-time
- Annual leave
- Referral programme
Quick apply
13d
Advice Session Supervisor
North and West Gloucestershire Citizens Advice —Cheltenham
- £27,316 - £30,152 a year
- Part-time
- Research
- Supervising experience
- Mentoring
- Free parking
- Store discount
Quick apply
13d
Seasonal Sales Advisor
The White Company —Cheltenham
- Seasonal
13d
Sales Advisor
Saltrock Gloucester Quays —Gloucester
- 8 hour shift
- Customer service
- Merchandising
- Cash handling
- Employee discount
Quick apply
Retail Advisor
Molton Brown —Cheltenham
- £13.45 an hour
- Customer service
- Employee discount
Quick apply
Veterinary Receptionist / Client Care Advisor
Vets for Pets —Gloucester
- Full-time
- Computer literacy
- Front desk
- Computer skills
- Employee discount
3d
GDASS Independent Domestic Violence Advisor (IDVA)
GreenSquareAccord —Gloucester
- £30,553 a year
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Interior Sales Advisor (14.5 hours- Weekends)
OKA DIRECT LIMITED —Broadway
- Part-time
- Customer service
- Travel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
ICOOC Community Event Manager role
Armstrong Wolfe —Tewkesbury
- £28,000 - £34,000 a year
- Full-time
- Hybrid work
- English
- Financial services
- Communication skills
Quick apply
Retail Assistant (Opticians)
Boots —Cheltenham
- Weekend availability
- Employee assistance programme
- Employee discount
Sales Advisor
Crew Clothing Cheltenham —Cheltenham
- £11.18 - £12.89 an hour
- Part-time
- Customer service
- Computer literacy
- Computer skills
- Referral programme
Quick apply
3d
Sales Advisor
Saltrock Tewkesbury —Tewkesbury
- 8 hour shift
- Customer service
- Merchandising
- Cash handling
- Employee discount
Quick apply
Information Governance Consultant (Lead Auditor)
Assure Technical —Malvern
- £42,000 - £55,000 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
Assistant Service Manager
Mon Motors —Cheltenham
- £35,000 - £44,000 a year
- Full-time
- Continuous improvement
- Conflict management
- In-person
- Store discount
- Paid training
Quick apply
6d
Senior People Advisor, Band 6
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £39,959 - £48,117 a year
- Full-time
- Human resources
- Recruiting
- Training & development
- Annual leave
- Employee discount
Patient Advisor
Optical Express —Cheltenham
- £27,500 a year
- Full-time
- Sales
- Customer service
- Patient care
- Annual leave
- Employee assistance programme
Wellbeing & Employability Advisor
Crystal Pathways —Gloucester
- £25,000 - £28,000 a year
- Full-time
- Travel
- Psychology
- Mentoring
- Employee discount
Quick apply
3d
HR Advisor
Mears Group —Gloucester
- Up to £35,000 a year
- Monday to Friday
- Analysis skills
- Human resources
- Analytics
- Employee assistance programme
- Sick pay
9d

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Customer Service Advisor

HR Star
Cheltenham

Quick apply

Job details

Permanent | Full-time
£25,000 - £30,000 a year

Benefits

Free parking
On-site parking

Qualifications

Live chat
Customer service call handling
Client engagement
Salesforce
Data analysis skills
Analysis skills
Financial services
Customer interaction
Account management
Communication skills

Full job description

Overview

Join our dynamic team as a Customer Service Advisor and become the vital link between our organization and our valued customers. In this energetic role, you will deliver exceptional service by addressing customer inquiries, resolving issues efficiently, and providing insightful guidance on our financial services offerings. Your communication skills and analysis abilities will help foster trust and loyalty, ensuring each customer interaction is positive and productive. This paid position offers a fantastic opportunity to develop your skills within a vibrant, supportive environment committed to your growth.

Duties

Respond promptly and professionally to customer inquiries via phone, email, or chat, ensuring clear and effective communication.
Provide detailed information about our financial products and services, tailoring solutions to meet individual customer needs.
Utilize Salesforce Customer Relationship Management (CRM) software to document interactions, track issues, and follow up on unresolved matters.
Analyze customer feedback and transaction data to identify common issues or opportunities for process improvements.
Assist customers with account management tasks such as updates, troubleshooting, or service requests.
Collaborate with internal teams to resolve complex issues swiftly while maintaining a high level of customer satisfaction.
Maintain comprehensive records of customer interactions and resolutions to support ongoing service excellence.

Requirements

Strong communication skills with the ability to convey information clearly and empathetically across diverse audiences.
Experience with Salesforce or similar CRM platforms is highly desirable.
Knowledge of financial services products or the willingness to learn quickly about complex financial concepts.
Analytical skills to assess customer needs, interpret data, and identify effective solutions.
Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail.
Previous experience in customer service roles is preferred but not mandatory; a proactive attitude and eagerness to learn are essential.
A commitment to delivering outstanding service that enhances the customer experience.

Key Skills & Competencies

Customer Focus
Communication
Relationship Building
Commercial Awareness
Planning & Organisation
Problem Solving
Teamwork & Collaboration
Accountability
Continuous Learning
Results Orientation

Why Join?

This is a fantastic opportunity to join a growing business where you will have the opportunity to develop your sales and commercial skills, build strong customer relationships and make a genuine contribution to the continued success of the organisation.

Pay: £25,000.00-£30,000.00 per year

Benefits:

Free parking
On-site parking

Application question(s):

Do you have commercial customer service experience
Do you have a licence and own vehicle?

Work Location: In person

Quick apply

Refine Your Search

benefits advisor jobs in cheltenham, gls

Customer Service Advisor

Groups Facilitator Independent Sexual Violence Advisor (ISVA)

L'Oréal Luxe Multi-Brand Beauty Advisor, John Lewis Cheltenham (37.5 Hours)

Advice Session Supervisor

Seasonal Sales Advisor

Sales Advisor

Retail Advisor

Veterinary Receptionist / Client Care Advisor

GDASS Independent Domestic Violence Advisor (IDVA)

Interior Sales Advisor (14.5 hours- Weekends)

ICOOC Community Event Manager role

Retail Assistant (Opticians)

Sales Advisor

Sales Advisor

Information Governance Consultant (Lead Auditor)

Assistant Service Manager

Senior People Advisor, Band 6

Patient Advisor

Wellbeing & Employability Advisor

HR Advisor

I want to receive the latest job alerts for benefits advisor in cheltenham, gls

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